Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
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5/5
TrustpilotStress free move
From start to finish the team at Leaders Northampton made our move totally stress free. We must give a special thanks to Gracie Reid & Jolanta Stonkute who were brilliant, very friendly & was such a pleasure to speak with through the process, thank you for everything.
Andrew Β· 14 August 2026
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5/5
TrustpilotDeborah is always cheerful and politeβ¦
Deborah is always cheerful and polite when she does inspections. She is always helpful and supportive if there are any repairs etc to be be reported. Lovely lady and goes out of her way not be intrusive. 10/10
Clare Β· 8 October 2026
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5/5
TrustpilotI just want to say a massive thank youβ¦
I just want to say a massive thank you to Chloe Keeping for solving a little problem I had really quickly and was really eager to help me. Since being with leaders for the last few months it's been a pleasant experience and never got anything bad to say π
Tom Β· 20 July 2026
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5/5
TrustpilotGreat experience so far
Currently looking for a new place to rent and experience with Leaders has been great so far. Selwyn has been very helpful in answering my queries and is really helping me get my ideal place as quickly as possible.
Zoheb Β· 29 September 2026
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5/5
TrustpilotLibby your a star
I really Can not thank Libby from the bishop stortford branch enough, only got in touch yesterday morning and now moving into my rental room hopefully on friday.
Mark Β· 7 May 2026
Agent replied Β· 14 May 2026
Dear Mark
We greatly appreciate your 5-star review and the time you took to share your experience with Libby. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
TrustpilotChloe and the team at Leaders have beenβ¦
Chloe and the team at Leaders have been managing my property for the last 2 years. I highly recommend their team. They have found me great tenants, and managed every aspect. I live far away from the property, but, I know the property and the tenants are in good hands with the Leaders management.
Jordan Β· 18 June 2026
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5/5
TrustpilotOutstanding Service from Hannah
In my experience, it is not necessarily the company that makes the biggest difference to a good or bad customer experience, but the individual who represents it. In the case of Leaders Norwich, Hannah Fulcher has been absolutely faultless in every respect.
Happy Β· 7 September 2026
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5/5
TrustpilotHolly leek at bromsgrove leaders amazing
Holly leek and Aimee Taylor at bromsgrove leaders was amazing they both helped us through every step of the way even when some big hurdles happened! They are truly the best letting agent myself my partner and even my mother has said they are the best we have ever had! Thank you for everything!
Levi Β· 2 October 2026
Agent replied Β· 10 October 2026
Hi Levi Osborne,
Thank you for the great review of our Leaders Estate Agents Head Office team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
TrustpilotAleyna
Aleyna was a great help in allowing me to both view the property that I was interested in and completing the next steps smoothly.
Callum Β· 30 May 2026
Agent replied Β· 2 June 2026
Dear Callum Lamb
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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4/5
TrustpilotThe estate agent we dealt with was veryβ¦
The estate agent we dealt with was very friendly and answered all questions my husband and I had when viewing the property. We were sent lots of emails and my husband was always able to speak on the phone to someone if needed. We did feel a but pushed to use the recommended tenancy insurers when we wanted to go on our own and questions we had via email weren't always answered.
Miss Β· 29 May 2026
Agent replied Β· 3 June 2026
Dear Miss B M Walford,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
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5/5
TrustpilotGreat Service and professional support
Great service from Georgina Naylor over 6 years. I am a landlord of a property which has been managed by Leaders for several tenancies. Georgina is always approachable, supportive and has a can do attitude to getting the job done. She is also very responsive to any questions or issues I have. I unreservedly recommend both Georgina and Leaders.
Julie Β· 7 May 2026
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5/5
TrustpilotI had a viewing today and was veryβ¦
I had a viewing today and was very pleased with the experience. Calum was very friendly and professional, and explained the property in great detail. He was very helpful and made the viewing a really pleasant experience.
M Β· 3 October 2026
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5/5
TrustpilotSelwyn Pacheco has been great
Selwyn Pacheco has been great, got in touch quickly and provided me different options. Always replying in a timely manner.
Marina Β· 25 June 2026
Agent replied Β· 1 July 2026
Dear Marina Mendes
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
TrustpilotA customer focused lettings agencyβ¦
Leaders were professional and efficient from the beginning to the end. From the viewing to movng in. The company communicate well. Amber os a crwdit to the company and is customer focised and respond to queries swiftly
I endorse them as a Lettings agency and would not hesitate to use their services again.
Dr Β· 2 October 2026
Agent replied Β· 10 October 2026
Hi Dr J,
Thank you for the great review of our Leaders Estate Agents Head Office team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
TrustpilotExtremely happy with my property manager
Scarlett Hobbs-Winstanley has been exceptional as my property manager. Through the years of owning various properties, I have had several managers and Scarlett rates amongst the best. Extremely efficient in dealing with any matters that arise, or in ongoing property needs and communication is spot on, which is the key.
VICTORIA Β· 8 July 2026
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5/5
TrustpilotI canβt thank Bilal enough for all ofβ¦
I canβt thank Bilal enough for all of his help and support. He has been extremely helpful, patient and understanding throughout everything, and went above and beyond to make sure everything was sorted and made as easy as possible.
Lucy Β· 16 September 2026
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5/5
TrustpilotGreat experience with leaders alwaysβ¦
Great experience with leaders always there to help with any problems and queries many thanks to Yvonne Cranny especially she was great with me always there when needed even was more of a chat on a regular Friday call thanks to all involved in the sale of my house
David Β· 11 July 2026
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5/5
TrustpilotRentals - Lucy
I called the rental section today to enquire about a very specific property. I spoke to Lucy who was so patient, informative, answered all my questions (and some) and left me feeling like i had actually been listened to for the first time in ages when contacting estate agents.
Stephanie Β· 10 July 2026
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5/5
TrustpilotFirst timers
Hi there, we are at early stages of our research and Selwyn Pacheco is already been very helpful and on top of our request with a friendly approach.
We have good hopes to find our new home
Antony Β· 27 September 2026
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5/5
TrustpilotSandeep was really helpful and alwaysβ¦
Sandeep was really helpful and always returned both my calls and emails and made the process so much easier. The help was greatly appreciated
Leighton Β· 20 May 2026
Agent replied Β· 21 May 2026
Dear Leighton
We greatly appreciate your 5-star review and the time you took to share your experience with Sandeep. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
TrustpilotLucy was really helpful
Giuseppe Β· 2 October 2026
Agent replied Β· 10 October 2026
Hi Giuseppe,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Head Office. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
TrustpilotFlat inspection (Debbie)
I have had a couple of interactions with Debbie, both times Debbie has been brilliant. Professional, kind, polite and considerate. She would come with the highest recommendation from my wife and I for her services.
Matt Β· 8 October 2026
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5/5
TrustpilotSelwyn has been super helpful during myβ¦
Selwyn has been super helpful during my flat search! Really appreciate working with a responsive & friendly agent.
Charlotte Β· 30 June 2026
Agent replied Β· 3 July 2026
Dear Charlotte Burke
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
TrustpilotGreat experience
Great experience. When I was looking for a house. Leaders team was spot on especially James. It was his attitude that made me pick the house then I met Tina, then met my landlord. Who meets their landlord even before taking the house. Who does that?. Very nice. Very impressive. Very patience. Am happy being your tenant.
Nancy Β· 10 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.