Trusted Agent profile · BRACKNELL
Verified
★★★★★
6,146 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,146 reviews on 1 platform.
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service from Shuk and Jake
I had an excellent experience with Leaders while letting my property. Shuk and Jake were professional, responsive and efficient throughout the process. They kept me well informed at every stage, organised viewings promptly, and secured suitable tenants quickly. I would happily recommend Leaders, and particularly Shuk and Jake, to anyone looking for a reliable and professional letting service.
5/5
TrustpilotShe was very professional
Macy was very professional, polite, and helpful throughout the process. She communicated clearly, answered all our questions, and made the viewing experience smooth and comfortable. Thank you for your assistance.
Dear Ohanaka Chibuzo We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
TrustpilotCar park management tells you all
Car park is part of the marina cost... you pay it in advence, but the marina management subcontracted the car park monitoring to a company called saba. Marina office gives you a little card to display on your screen, but it is not a sticker. Some part of t car park is only accessible via two sets of barriers with a key. At one point after going through two sets of barrier, you forget to put the card on your front screen, here is the moment saba fines you £140
Dear Tuncay Gurhan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
4/5
TrustpilotMoving experience
Calum was friendly but a bit stressful for the procedure.
Dear Stella, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
5/5
TrustpilotProfessional service and assistance
I can't recommend Caitlin Ellinor‑Smith highly enough. From the very beginning, she was professional, approachable, and genuinely helpful throughout the entire letting process. She took the time to answer all of my questions, kept me updated every step of the way, and made what could have been a stressful experience feel straightforward and hassle-free.
5/5
TrustpilotExcellent support from Selwyn Pacheco
Selwyn Pacheco has been extremely helpful and responsive throughout my property search. He has been quick to answer my questions, very friendly and proactive in suggesting other suitable properties when the original flat didn’t quite match my move-in dates. I’ve really appreciated his help so far.
5/5
TrustpilotCalum was very helpful when showing me…
Calum was very helpful when showing me the flats. He explained everything clearly, answered all my questions, and had great communication throughout. Professional and very friendly. Highly recommended!
Dear Magda Sroka We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotLeaders House Inspection
Ellie came today to do our house inspection.We were given a time slot between 12 - 5pm & she arrived just after midday with a friendly smile.We just let her do as she needed,took photos & checked the smoke & carbon monoxide alarms.Ellie was very professional in what she did so hopefully all went ok.
5/5
TrustpilotVery helpful property manager
Really helpful supportive team.Hannah Fulcher is an excellent property manager. She has helped me countless times with problems with my flat and is a real saviour sorting out issues and going that extra mile to check things are sorted and ok. I really appreciate her support.
5/5
TrustpilotI have found Grace at Leaders extremely…
I have found Grace at Leaders extremely helpful as my property manager. My wife and I are joint landlords and Grace has been very helpful in communicating the latest details regarding our properties, this is so important, especially when tenants leave a property and for new ones entering.
4/5
TrustpilotScarlet is always helpful and quick to reply
We've had a few different property managers over the time we've been with Leaders (with varied experiences), but found Scarlet is always helpful, will reply to emails quickly and is happy to answer any questions we have (and if it's not her area of expertise, will put us in touch with the right person).
5/5
TrustpilotGreat Service
I’ve been a customer of Leaders for almost 10 years, and they have been managing our flat through their Weybridge branch throughout that time. Recently, I needed their services again in Surbiton while searching for a place to rent. All I had to do was pick up the phone and call them, and within just five minutes, their incredibly kind and helpful staff member, Lucy Miller, had already come up with suggestions and was ready to help.
Dear William We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotThe application process was so fast and…
The application process was so fast and the lady (Summer)that handled our application was so proactive and was able to get back to us on the outcome as soon as possible, the move in process was smooth too thanks to Gemma, wonderful team I will say.
5/5
TrustpilotPleasure to work with
We have worked with Leaders in Lowestoft for many years and have found them to be very professional, reliable, and a pleasure to deal with. Nicki and Ellie are both fantastic- friendly, helpful, and always willing to go the extra mile to ensure everything runs smoothly. Communication is excellent, and they genuinely care about providing great service to both landlord and tenants. Highly recommended and we look forward to continuing working with them for many more years.
Dear Alan We greatly appreciate your 5-star review and the time you took to share your experience with Ellie and Nicki. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotLovely communication and support
Leaders, especially Lucy from Leaders have been so helpful when we were looking to rent a flat. I really appreciated the clear communication and support throughout the process.
Dear Anirudh Valpadasu We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotVery Helpful
Macy has been very helpful so far. I called on a Thursday and already had a viewing on a property on Monday. It was quick and easy giving over my details on the phone and she was a pleasure to speak with.
5/5
TrustpilotGreat service
Calum was really helpful. He was honest, answered all my questions clearly, and was on time for the viewing. He made everything straightforward and stress-free, would definitely recommend!
Dear Racehlg 2 We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotWe’ve had a really positive experience…
We’ve had a really positive experience with Leaders in Reigate, and Chloe has been particularly helpful throughout. She is friendly, professional, approachable and always responds promptly to any queries. Communication has been clear and efficient, and she has made everything much easier to manage.
5/5
TrustpilotReally easy to deal with and excellent…
Really easy to deal with and excellent customer service special mention to Emma who has been very helpful
Hi Gavin, Thanks for the great review! All the best, Customer Care Team
5/5
TrustpilotThey give everything in details so that…
They give everything in details so that you will know what you doing.The staff are so nice to each and everyone. They’re patient, respectful and supportive as well.Thank you Calum, he’s so nice to everyone especially during our process .
5/5
TrustpilotEasy and Professional
Had a great experience dealing with Anna who is an asset to the company she works for with a very professional easy manner. Has made the process very simple and always helpful with questions and tieing up loose ends. Thank you
5/5
TrustpilotStress free move
From start to finish the team at Leaders Northampton made our move totally stress free. We must give a special thanks to Gracie Reid & Jolanta Stonkute who were brilliant, very friendly & was such a pleasure to speak with through the process, thank you for everything.
5/5
TrustpilotDeborah is always cheerful and polite…
Deborah is always cheerful and polite when she does inspections. She is always helpful and supportive if there are any repairs etc to be be reported. Lovely lady and goes out of her way not be intrusive. 10/10
5/5
TrustpilotI just want to say a massive thank you…
I just want to say a massive thank you to Chloe Keeping for solving a little problem I had really quickly and was really eager to help me. Since being with leaders for the last few months it's been a pleasant experience and never got anything bad to say 😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders's BRACKNELL office has 6,146 reviews across 1 platform: 6,146 on Trustpilot.
Leaders Bracknell is rated 4.1 out of 5 across all 6,146 reviews.
Leaders Bracknell, 81 High Street, BRACKNELL, RG12 1DZ.
