Trusted Agent profile · BRACKNELL
Verified
★★★★★
6,146 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,146 reviews on 1 platform.
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
5/5
TrustpilotWe rented through Leaders for over 10…
We rented through Leaders for over 10 years, and it was a great experience throughout. They sorted all issues promptly, including complex ones such as a boiler replacement. It is a reliable and modern agency, and we really liked their online reporting system. Carol is a true professional who made our renting experience easy and hassle-free.
5/5
TrustpilotCalum and Oswald were really amazing
Calum and Oswald were really amazing. We were called even before the Property went online, which was really great on their part. Me and my partner have found our forever home thanks to them. The process has been really smooth and i do appreciate them.
1/5
TrustpilotBad workman ship by the workmen they employed.
We rented our house through leaders and there tradesmen fitted a new floor in the bathroom. After getting our house back. We realised they had made a awful job of the floor. This is how it looked underneath the lino which was replaced. It looked as though they layed dry wood straight over wet wood and then stuck some lino on top. This is the result. We paid £2000.
Dear Diane, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotI am very impressed by the Leaders’ Cheltenham branch
I am very impressed by the Leaders’ Cheltenham branch, in particular, Ms Katie Vince, for her commitment to solve client issue. While I was unable to reach their property management team during the weekend, Katie took the ownership to follow up the issue between the landlord and the tenant and swiftly resolved. She is definitely a great asset for the company.
Dear Xiao Quan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotHad a great experience with Jack and…
Had a great experience with Jack and the team, who made everything smooth.
Dear Eric Ndunda, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotI spoke to Callumn Briefly and although…
I spoke to Calum Briefly and although I have not yet secured a place he is very keen on helping me finding something that suits my needs financially and I really appreciate that.
Dear Vanessa We greatly appreciate your 5-star review and the time you took to share your experience with Calum. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotExcellent Service from the Croydon…
Excellent Service from the Croydon branch. Callum was very helpful and professional
Dear Allenao, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotMethembe Ncube was very nice and…
Methembe Ncube was very nice and explained everything to me so well
Dear Maureen, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
Trustpilot"Huge shoutout to Aimee and Holly
"Huge shoutout to Aimee and Holly! These two are the definition of friendly and professional. They go above and beyond to make sure you feel heard and cared for. Their superb service truly stands out in the industry, they are proactive, compassionate, and incredibly efficient. If the management is reading this: you’ve got two absolute gems on your team! Thank you both for all your help."
5/5
TrustpilotExcellent support from Aimee
Aimee has been supportive throughout my time with leaders so far. After showing me a property, Aimee supported me with the application process and communicated with me promptly. As I am not a technology person, Aimee has helped me through using the portal and making payments. So far the service has been excellent.
5/5
TrustpilotQuick, efficient and hassle free
Molly was brilliant showing me around multiple properties and the quality of the properties that leaders offer speak for themselves, the vetting process was the easiest I’ve experienced and trust me I’ve used some complicated estate agents, thank you all once again for your help and making things simple!
5/5
TrustpilotLeaders Lettings - Jake
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that they had available. I would recommend using Leaders to find flats in the area to everyone I know. Thanks Jake!
5/5
TrustpilotAmazing service and staff
Amazing service and staff. Jack Spencer was particularly helpful. Great customer service.
Hi Michael Ghunney, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
TrustpilotIf I could rate more than 5 stars I would!!
If I could rate more than 5 stars I would. Jade has been amazing with my partner and I. We had issues when we first moved into the property, and she sorted it without hesitation and dealt with any query or concern with the up most seriousness and professionalism and kept us informed of any changes.
5/5
TrustpilotOutstanding service
Bilal was the best throughout all our letting process could not thank him enough for his help and support He has been extremely helpful, patient and understanding throughout everything Bilal is incredibly professional and I appreciate all the time his taken to take care of us
5/5
TrustpilotI’m looking for my new home to be in…
I’m looking for my new home to be in London and Selwyn has been an amazing agent and helping me in the process and showing me all the best opportunities that match my style he has! I’m sure in no time, I will have lovely home in London!
5/5
TrustpilotNew Home Search
We are just starting our rental search and contacted Leaders after seeing a property they are marketing online. Selwyn from the london office has gone above and beyond to help us, with innovative and proactive ideas and amazingly quick responses. It is so very appreciated and reassuring to know we are in great hands. Thank you so much. Gemma
Hi Gemma, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
TrustpilotI cannot recommend Leaders highly…
I cannot recommend Leaders highly enough for their exceptional and highly proactive service in letting out my property. Lillie, along with her colleagues Selwyn, Sharon and Macy, demonstrated an outstanding commitment to finding the right tenants and ensuring a smooth process from start to finish. I was particularly impressed by the incredible speed at which they operated; within just over a week of discussing offers, they had secured a holding deposit and successfully completed all referencing checks to accommodate a prompt move-in date. The Leaders teams continuous support and proactive communication kept everything moving seamlessly, ensuring all compliance and property preparations were perfectly organised ahead of the tenants' arrival. If you are looking for a dedicated team that works quickly and communicates effectively to get your property let out, the team at Leaders is fantastic.
Dear Vu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotCalum was Friendly and welcoming
Calum was Friendly and welcoming, and very helpful. Thank you :)
Hi Lauren Cochrane, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Croydon branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
TrustpilotI had a great experience renting with…
I had a great experience renting with LEADERS! The ream were very helpful and guided us through the whole process with clarity and care! Thank you especially Gracie!!!! Fab job!
Dear Tim Adelegan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gracie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotGreat property manager - Chloe at Leaders
We’ve been renting in Reigate for over two years and Chloe at Leaders has been a fantastic property manager throughout. She is very responsive, gets things done and is always cheerful and polite. She has been particularly helpful when we’ve had urgent issues to resolve. Thanks Chloe!
5/5
TrustpilotLeaders Lettings provided excellent…
Leaders Lettings provided excellent service throughout. Malik was professional, responsive, and always available by phone. He offered helpful suggestions, communicated clearly, and made the entire process smooth and stress-free.
Dear Tejasri We greatly appreciate your 5-star review and the time you took to share your experience with Malik. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotEmily was amazing helping us the whole…
Emily was amazing helping us the whole way through, bring our first time moving out she was there when needed for any little questions. Couldn’t be more grateful. Thank you !
Dear Libbie We greatly appreciate your 5-star review and the time you took to share your experience with Emily. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotLibby was extremely helpful in showing…
Libby was extremely helpful in showing me the rooms I was interested in and the ones she had available. She was very polite, patient, and went out of her way to help me. I really appreciate her excellent customer service and would definitely recommend her!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders's BRACKNELL office has 6,146 reviews across 1 platform: 6,146 on Trustpilot.
Leaders Bracknell is rated 4.1 out of 5 across all 6,146 reviews.
Leaders Bracknell, 81 High Street, BRACKNELL, RG12 1DZ.
