5/5
TrustpilotMichael and his team are well organised…
Michael and his team are well organised and truly offer a first class service Would highly recommend
Trusted Agent profile · BRACKNELL
Verified
Leaders Bracknell reviews
★★★★★
6,149 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,149 reviews on 1 platform.
Reviews
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCallus and Kyle were spot on
Callus and Kyle were spot on. Let my flat when other agents failed!!
5/5
TrustpilotCompletion with Ben @ Leaders
Me and my boyfriend completed on a house two weeks ago and we couldn’t be happier with the service we received from Ben! He made an aim to complete with 3 months and delivered! Ben was amazing from the outset, chasing solicitors, keeping us and the seller informed and made sure it all ran smoothly! Couldn’t recommend Ben at Leaders enough!
Agent replied · 23 October 2024
Dear LauraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ben a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotWe’ve had a really positive experience…
We’ve had a really positive experience with Hannah as our Property Manager. She is always quick to respond, clear in her communication and, whenever an issue comes up, proactive in finding a solution and getting things sorted. It’s reassuring to know that things are being dealt with efficiently, particularly as we don’t live locally. We really appreciate her help and the service she provides.
5/5
TrustpilotHelpful and friendly (Aleyna)
Followed up by both email and phone, and helpful organising a viewing. Aleyna was very knowledgeable and friendly answering questions.
5/5
TrustpilotRosie is our agent
Rosie is our agent, she help us lot for getting house too fast and we really appreciate for this.
5/5
TrustpilotSo far my experience has been great
So far my experience has been great, kyle has been so helpful I had only one viewing which I didn’t like and he was so kind to show me another all in one day down to the offer and references I really appreciate . Thank you so much kyle
Agent replied · 2 June 2026
Dear Peace Nnaji We greatly appreciate your 5-star review and the time you took to share your experience with Kyle. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotDebbie is very polite and professional…
Debbie is very polite and professional lady. Very happy to see her, when we have routine property visit.
5/5
TrustpilotSophie and Matt
Sophie and Matt are fantastic, very helpful and great to speak to, will always try to answer any questions I throw at them and I throw a lot of questions at them... lol... if they can't answer them straight away they try to get back to me as quick as they can... they have tried to make the process as painless as possible and my situation has been quite painful from the other side to say the least... ( section 21 ) and Sophie and matt have been great all the way through.. 👏 👍 ❤️
1/5
TrustpilotI still haven’t received my deposit…
I still haven’t received my deposit back, even though the deduction has already been agreed with the landlord. Not sure what is going on and why I can not receive my money back.
Agent replied · 18 September 2026
Dear Viktoriia, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
3/5
TrustpilotVery slow service
Very slow service, definitely need improvement, Libbi is the only one who helps and follows up
5/5
TrustpilotJake Leaders
Recently spoke to Jake at Leaders. He took the time to offer some great advice on different properties, great customer service and very polite
5/5
TrustpilotExcellent support throughout our flat search
Selwyn and Aleyna have provided excellent service throughout our flat search so far. They have always responded quickly and have been incredibly helpful at every stage, from arranging viewings to supporting us through making an offer and the referencing process. We’ve really felt that they’re invested in helping us find and secure the right flat and they’ve made what can be a stressful process much smoother.
5/5
TrustpilotFriendly and professional
Thank Lucy of Leaders for arranging the viewing. We really appreciated your friendly and professional approach.
5/5
TrustpilotMe and my partner have been looking to…
Me and my partner have been looking to move out of central London now for months, but after lost viewings or never hearing back we have struggled. I put my enquiry in for a property and the next day Macy rung me, she was attentive and so polite. She made me excited to view the property even after my experience with other places.
5/5
TrustpilotGreat experience with Leaders
Great experience with Leaders from start to finish. Selwyn in particular was incredibly helpful throughout the whole two years we spent in our flat. Always responsive, friendly and easy to deal with, which made the renting process genuinely stress-free. Really appreciated all the support along the way. Would happily recommend.
Agent replied · 21 May 2026
Dear Adam We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotAleyna saklav
Leaders estate agent have been good to me and my friend. Aleyna is great.
5/5
TrustpilotMacy was very courteous and…
Macy was very courteous and professional, and resolved my query very quickly. Many thanks!
5/5
TrustpilotHelpful and friendly people at Leaders
Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy.
5/5
TrustpilotCalum was exceptional!
Calum was very helpful, first phone call I had received from an estate agents so very grateful for him. Great customer service and I can just tell I’m going to be looked after- thank you!
5/5
TrustpilotGood experience
I had a really positive experience with Leaders Northampton from start to finish. The team were professional, friendly, and always quick to respond to any questions I had. They made the whole renting process smooth and stress-free, keeping me updated throughout and making sure everything was handled efficiently.
Agent replied · 2 June 2026
Dear George Alin Ghenghea, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotKingston house rent
Lucy, Gabriel and Nick were really helpful to smooth out the whole rental process for the house. Great people to trust.
5/5
TrustpilotHappy home..
Me and my husband are happy to share that leaders has helped us in finding and moving to our new home. We were in search for homes from long time and leaders made it easy. Malik Miah is the person who supported in all the formalities and reachable to get the things done with ease. He really needs to be appreciated for the work he has done.
Agent replied · 29 August 2024
Dear Kavya GadeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHousing onboarding experience
Selwyn, Macy and Sharon made it a very smooth and easy onboarding and were helpful and accommodating!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
