Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery Kind and loving.
Rating only, no written review.
Washington · 16 March 2023
Agent replied · 20 September 2023
Dear WashingtonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotQuick kind response and support
Rating only, no written review.
Neidas · 14 March 2023
Agent replied · 20 September 2023
Dear Neidas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotDan was very helpful
Rating only, no written review.
Alisha · 7 March 2023
Agent replied · 20 September 2023
Dear AlishaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotCompletely crap.
Rating only, no written review.
Matt · 25 February 2023
Agent replied · 20 September 2023
Dear Matt Smith,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotBrilliant service!
Rating only, no written review.
Jenny · 24 February 2023
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
★★★★★ 5/5
TrustpilotVery good agency to deal with
Rating only, no written review.
Vlad · 17 February 2023
Agent replied · 20 September 2023
Vlad Ureche, we are glad we could help!
★★★★★ 5/5
TrustpilotI was made to feel very welcome by Emily
Rating only, no written review.
Chloe · 16 February 2023
Agent replied · 20 September 2023
Dear ChloeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotGood responsiveness
Rating only, no written review.
Dr · 1 February 2023
Agent replied · 20 September 2023
Good afternoonWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotVery helpfully and quick response
Rating only, no written review.
Pop · 31 January 2023
Agent replied · 20 September 2023
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBest letting agency so far
Rating only, no written review.
Victor · 13 December 2022
Agent replied · 20 September 2023
Victor Midoni, thank you for your kind words and this wonderful review!
★★★★★ 5/5
TrustpilotGreat help with everything thanks Abul
Rating only, no written review.
Gavin · 30 November 2022
Agent replied · 20 September 2023
Dear GavinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotMy experience was beyond exceptional
Rating only, no written review.
Shereesa · 4 November 2022
Agent replied · 20 September 2023
Dear Shereesa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotPretty poor...in all areas
Rating only, no written review.
Marclan · 24 September 2022
Agent replied · 20 September 2023
Dear Marclan Tarental,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotVery efficient and friendly service
Rating only, no written review.
Carol · 22 September 2022
Agent replied · 20 September 2023
Dear Carol Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotExtremely rude and racist agents
Rating only, no written review.
Big · 22 September 2022
Agent replied · 20 September 2023
Dear Big Fahad,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
★★★★★ 4/5
TrustpilotGood service and friendly staff
Rating only, no written review.
Dave · 16 September 2022
Agent replied · 20 September 2023
Dear Dave, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotVery good service.
Rating only, no written review.
Yongfeng · 15 September 2022
Agent replied · 20 September 2023
Dear Yongfeng ZhouCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHighly recommend Charmaine and the team.
Rating only, no written review.
Customer · 15 September 2022
Agent replied · 20 September 2023
Dear CustomerCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAmy was very helpful.
Rating only, no written review.
Daniel · 11 September 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 5/5
Trustpilot5 stars……..!!!!!
Rating only, no written review.
CP · 9 September 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 5/5
TrustpilotThank you Katie
Rating only, no written review.
Joe · 8 September 2022
Agent replied · 20 September 2023
Dear Joe,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotVery responsive and cooperative team
Rating only, no written review.
Romy · 1 September 2022
Agent replied · 20 September 2023
Dear Romy,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotLovely & friendly staff
Rating only, no written review.
Rachel · 30 August 2022
Agent replied · 20 September 2023
Dear Rachel,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAimee is always very helpful!
Rating only, no written review.
Chloe · 24 August 2022
Agent replied · 20 September 2023
Dear Chloe,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.