Trusted Agent profile · Bracknell, Berkshire
Verified
★★★★★
1,238 reviews across 2 platforms
One Station Square, Bracknell, Berkshire, RG12 1QB
Part of Chancellors, see every office.
Chancellors's office in Bracknell, Berkshire, at One Station Square, is rated 4.3 out of 5 across 1,238 reviews on two platforms, including 885 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleI just want to say thank you to Kathryn. This whole process has been so straightforward and easy, and we really appreciated that she took the time to call to update us on each step as it happened. It eased our worries.
Thank you for this wonderful review Aurora. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleI am very happy this agency. They are helpful and always trying their best. Huge thank you to Dana Valentine who always answers all questions and queries.
Hi Roberta, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them. Thank you.
5/5
GoogleClaire was professional, knowledgeable and kind! I was feeling anxious about the sale and she was reassuring, took time to answer all my questions and was very patient with my worries.
Thank you Louise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGeorgia Collingwood - Lettings Client Manager. Georgia followed up with an online enquiry I sent, very quickly and efficiently. Her approach was very professional, keen to help in anyway of my search which I have never seen with any other estate agents and an individual who is dedicated to make a difference in lives which is momentous. Georgia thank you again and keep thriving, doing what you do best! :)
Thank you for your kind words, Sindy! We are delighted to hear about your positive experience with Georgia. We truly appreciate your feedback and are always here to help. We look forward to assisting you further with your property search. Your satisfaction is our top priority! 😊 …
5/5
GoogleHad a great experience as a tenant - Grace Curry was extremely prompt in organising a very quick turnaround to fix an issue i was having. Very impressed.
Thank you for this wonderful review Ian, we are pleased that you had such a positive experience with us and will pass this onto the team.
1/5
GoogleMy friend was recently treated very badly by this property agent. They agreed to rent him a property and asked for one week’s rent upfront (£322*) before any paperwork was signed. Afterwards, they started demanding unnecessary paperwork …
Hi, we understand your frustration regarding this. However, we will need to speak to the customer directly in order to resolve this matter. Thank you for your cooperation.
5/5
GoogleEfficient, professional help with a plumbing maintenance issue. Saffron Burgess provided extra support in moving the appointment due to problems I was having with British Gas. I was so pleased she could help me resolve the conflict ASAP.
Thank you david for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleJust awful experience. We lived at a property managed by this company for 2 years. Their service was terrible most of the time - the repairs were always of low quality, their turnaround of getting them done was also awful (had to live off microwave meals for a month due to not working oven). Last but not least parting ways was equally terrible, they never tried to return deposit within 10 days period, tried to push a lot of nonsense to strip us off our deposit. For example, betterment of the property or some questionable invoices for repairs that had nothing to do with us. Luckily TDS seen through this as well and helped to recover most of the deposit... and yet still after the dispute (and paying up any remaining arrears... which I'm sure we have paid earlier anyway), they have the audacity to ask for it again. Sounds like you've got an accountant problem. All these things happen every time when they have or had a new person managing this property. Please can someone from the upper management take interest in how their staff is trained and maybe a better look at the quality of the service that they do, because quite frankly despite a lovely landlord, Chancellors service was absolutely shambolic.
Thank you for bringing this to our attention Zuzanna, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleGeorgia was helpful and lovely to speak with on the phone.
Hi Rox, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Thank you mate! Happy to help ????
5/5
GoogleChancellors Estate Agents have managed all the affairs of my property for some years now. I have found their service to be highly professional and reliable. Natasha Webster has recently concluded a new tenancy on my behalf. Natasha has enabled all preparation of the property to be completed successfully and I look forward to many more years of custom with Chancellors.
Thank you for this wonderful review Thomas, we are pleased that you had such a positive experience with us and will pass this onto the team.
5/5
GoogleAmy was very friendly and helpful. Great customer service and attentive to our requirements
Hi Sandeep, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleJaime Tudor was very helpful and kind. Definitely deserves recognition for her effort.
Thank you miriam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleAmy was very polite and very helpful. She was friendly and provided great customer service. :)
Thank you for leaving us this great review Nicole, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMegan has been fantastic. Very informed. Timely and efficient. She is super friendly and helpful which is exactly what you need from a managed property service.
Hi Kayleigh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAmy has always been great to deal with. Whenever we needed anything done, she has always been there to help.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleZoe Durber is a fantastic professional. Her Customer Service is excellent. I really felt I was well looked after when I spoke to her. Each conversation was followed up by an email. Well done Zoe.
Thank you Marta for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGeorgia is the only letting agent out of dozens that has been consistently helpful, proactive and reliable in helping us find a suitable home.
Hi Ashleigh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them. Thank you.
5/5
GoogleShelby helped me with the sale of my house, she was attentive and thorough and always helpful what ever the circumstances were! Couldn’t have completed the sale without her
Hi Sandra, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleWe booked an appointment to visit an house for sale, we got the confirmation email, no further communication, the agent didn't show up at the appointment, didn't picked up our calls. The kind tenant heard our voices outside the house and offered us to visit the house, she remediated to the agent unprofessional behavior. Today my wife get a rage call from the agent who tell her we where not allowed to visit the house and we we disrespectful to them. Terrible behavior but the agent
Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleWe had a wonderful experience with Chancellors. Stuart Stedman is very professional, friendly and always helped us with all our inquries...We appreciate all the effort, and thank you for guiding us in this journey of buying a property...
Thank you for this wonderful review Romina. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleEmma is very helpful and very responsive. She helps follow up all matters promptly and gives clear instructions and advices. Thank you for her support.
Hi Bills, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleThe place was very lovely and neat. In fact we like it. Thank you for the nice treatment from Chancellors especially Joseph. We are grateful so far.Joseph is doing a great job.😊👍 …
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleTanja was absolutely superb! Knowledgable and helpful, our complicated purchase definitely wouldn’t have happened without her!
Thank you for leaving us this great review Tanja, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Bracknell office has 1,238 reviews across two platforms: 885 on Google, 353 on Facebook (across the whole business).
Chancellors Bracknell is rated 4.3 out of 5 across all 1,238 reviews, and 4.5 out of 5 on Google from 885 reviews.
Yes. In The Trusted Agent 2026 awards: Chancellors, Bracknell won Gold; Chancellors, Newbury won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
Chancellors Bracknell, One Station Square, Bracknell, Berkshire, RG12 1QB.
