Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFelicity Chancellor Bracknell is a perfect contact for someone like me, first time dealing with the matter of long term rent in the UK. Her replies are extremely speedy, it takes 5 min to get her answer!!! She is helpful, consistent, focused on the details!
I would definitely recommend this office and Felicity Bramall MARLA as a letting manager in particular!!!
Marina · 31 March 2022
Agent replied · 30 March 2024
Hi Марина , we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleDylan was very accommodating with our appointment. Attended the viewing on time. Was friendly and very helpful. Many thanks.
Catherine · 16 January 2025
Agent replied · 23 January 2025
Hi Catherine, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookBrilliant service across the board.
In particular Rachel Axton at Thameside has been more than helpful on a number of occasions and I cannot compliment her work ethic enough. She does indeed go the extra mile to make sure the job is done.
In my own experience, things are nearly never straightforward, however Rachel has always made sure that everything is organised and try her very best to make sure the outcome suits everyone.
Laura · 1 November 2017
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleDylan was on time and answered all the questions we had. The level of professionalism we received from Dylan was amazing
Sicelo · 7 December 2024
Agent replied · 10 December 2024
Thank you sicelo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleI had very bad experience with Bracknell branch while buying a property from Chancellors. They were very un professional while arranging my viewings and not responsive at all to my offer to buy home. Every time I had to call for update and they said we will let you now tommorow, then no one calls. I don't know what was the reason for not replying to my cash buy offer at asking price. It looks like they had preffered buyer or wasting time of seller and buyers just to keep the property advertised under their name. Beware if u are selling through them or double check with other agents on market.
Harpreet · 7 June 2024
Agent replied · 21 June 2024
Hello Harpreet, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Bracknell branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleI have been a Chancellors customer for 10 years, I bought a flat with them, rented it out for 5 years and sold it with them recently. Chancellors have always given me help, support, sensible advice and good service not only in normal situations but especially in difficult ones solving problems (and in one occasion a real emergency) swiftly and with a practical approach. When I sold my flat lately a tricky matter arised and Miss Olha Kuzomska solved it with great common sense. Nothing is perfect on this world and Chancellors is no exception like all other estate agents of the planet but I can truly say that in ten years Chancellors served me well and I'd be ready to use them again. Recommended.
Spadoni · 7 June 2024
Agent replied · 21 June 2024
Hi Spadoni, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them
★★★★★ 4/5
GoogleI had a new tenant entering one of the property that I manage and Elizabeth Loew was great with all the process, she really stood out in the chancellors branch. If she said she will call back with more info, she will do so, she’s also been great on replying to emails, on time and with enough details. A very good customer service.PositiveQuality, Professionalism
Alice · 22 June 2021
Agent replied · 21 June 2024
Hi Alice, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleLydia has been amazing through my search for a property. As a first-time buyer she was so helpful with all questions I had. Having pulled out on my last property back in December 2020 I had such an awful experience with Estate agents and solicitors. I was extremely impressed with the service I have received and would highly recommend Lydia.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 25 August 2021
Agent replied
Thank you for leaving us this great review Rebecca, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleIt is our first time to rent a apartment in UK.
The staff for Chancellors are professional and able to answer all the questions we have.
Special Thanks to Amelia Pavelin who are very helpful and have prompt reply for our enquires.
Eddie · 1 November 2023
Agent replied · 30 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWell done to Chancellors for getting us through this pain of a transaction. A special thanks to Karen who despite the slow progress and many difficulties with solicitors on both sides was professional and reassuring managing to push and keep the transaction moving.
Simon · 2 October 2023
Agent replied · 30 March 2024
Thank you Simon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleIt's was nice meeting with you and a good conversation on some confusion. Thank you
Pragnya · 22 May 2026
Agent replied · 22 August 2026
Thank you for leaving us this great review Pragnya, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookThis is the first time I’ve dealt with Chancellers letting agents over the past year and a half. Recently Rachel Axton has provided me with excellent customer service as I have now vacated the property.
Rachel is a prime example of how to deliver a 5 star service, there’s needs to be more Rachel’s in the world. Thank you Rachel for all your hard work and hassle free support truly appreciated !!!!!
Palz · 20 October 2017
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleAmy Jones was very helpful and made the renewal process so easy. Can’t recommend her enough!
Fraser · 17 January 2025
Agent replied · 23 January 2025
Thank you Fraser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDylan Webb is a hardworking, polite, and positive boy. I am very satisfied with his service, and I will ask him for help again if needed.
Titi · 17 August 2024
Agent replied · 24 August 2024
Dear Titi Suen, thank you for taking the time to share your positive experience with Dylan at Chancellors Bracknell Estate Agents. We are thrilled to hear that you found Dylan to be hardworking, polite and positive. We pride ourselves on providing excellent customer service, and we are glad that our team member was able to meet your needs. Please don't hesitate to contact us again if you require any assistance in the future. Thank you for choosing Chancellors.
★★★★★ 5/5
GoogleI would like to thank you Paul Whitehouse for the support and help when I called him for anything I don't know, he gives me the answer within the next couple of hours, he very helpful, I do appreciate his help. I would recommend Chancellors to anyone in the near future.
Your sincerely
E Farnworth
Emily · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this wonderful review Emily, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
GoogleProperty Manager, Jamie Woodman, has been a great help dealing promptly with my many queries and organizing and following up with contractors and keeping me updated on their progress with our property. I much appreciate the service she provides.
Leanne · 22 October 2025
Agent replied · 22 August 2026
Thank you Leanne for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleLiveta has been amazing when dealing with my recurrent requests. She's friendly, approachable and should definitely deserve a rise. 10 out of 10.
J · 23 September 2024
Agent replied · 23 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleLewis asked relevant questions and offered to look for additional properties. Other agents are not that interested to assist. I am from a different town. This process is stressful for all of us in our family. Service is important. His attitude to provide a professional service sets him apart. Thank you Lewis.
Tertia · 1 November 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Tetia, It would mean a lot to the Bracknell team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleAimee is super helpful and very professional. Excellent service by Aimee on behalf of Chandellors
Mandeep · 18 January 2025
Agent replied · 23 January 2025
Thank you so much for your kind words, Mandeep! We're thrilled to hear that Aimee provided you with excellent service. Our team strives to be helpful and professional, and it's rewarding to know we met your expectations. If you need any further assistance, feel free to reach out!
★★★★★ 5/5
GoogleDylan met me at the rental property today. He was friendly, informative, and extremely helpful throughout the visit. Really appreciated his professionalism.
Nikki · 13 March 2026
Agent replied · 13 April 2026
Thank you Nikki for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleFin was super helpful on the phone in helping us with our property search
Max · 16 January 2025
Agent replied · 23 January 2025
Thank you Max for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleKlaudia was excellent in handling the sale of my property. She knows the process very well and was able to hold my hand throughout. All emails or calls were answered promptly and professionally. She pushed the process forward and ensured all parties were progressing to completion. Thanks Klaudia for a job well done!
Michelle · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Michelle, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI have to write a good review for Will Voyce, extremely helpful every time h ad contact with him, nice and understanding too
Jon · 13 February 2026
Agent replied · 13 April 2026
Thank you Jon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA big thank you to Samantha Burrows of Chancellors for her help and professionalism when dealing with my car park renting issues, she is very quick and efficient in resolving the issue when she pick up my case from the previous handler. Five stars to Samantha for great service and highly recommend.
Tim · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Tim, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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