Chancellors reviews

★★★★★ 5/5

Facebook

I was assisted by Amy Midlane and Leisa Copper to rent my new home and both have been fantastic from start to finish, super friendly, really helpful and kept in touch every step of the way checking in with me, making sure I understood everything. Leisa went above and beyond to help me get together everything I needed for the references and took time to make sure I could do everything I needed to before I move in. And Amy made sure everything went through without any issues. I've been really impressed and would definitely recommend Chancellors on the basis of this experience.

Sophie · 5 November 2019

★★★★★ 5/5

Google

I recently had the pleasure of working with Georgia as my letting negotiator, and I can't recommend her highly enough. From the outset, her professionalism, knowledge, and warmth shone through. Throughout the process, Georgia was attentive, responsive, making what can often be a stressful endeavor seem effortless. Thank you, Georgia, for such a great experience!

Roland · 21 August 2023

★★★★★ 5/5

Google

Amy Jones and Chancellors renewals department made our property renewal a seamless, stress-free experience. She was professional, responsive, and endlessly considerate of our circumstances. Amy took the time to understand our needs, provided clear guidance, and addressed any challenges with grace and expertise. Her commitment and genuine care for her clients truly set her apart, and we felt completely supported throughout the process. If you're looking for a dedicated, reliable, and caring real estate agency, we highly recommend Chancellors and Amy Jones!

Tijana · 10 November 2024

★★★★★ 5/5

Facebook

I cannot say enough good things about Chancellors in general. We have been customers of theirs since 2003 and have always enjoyed excellent personal service from them. They have always gone that extra mile - that's why we've stayed with them so long and will continue to support them. Of particular note is the long-suffering and endlessly patient Mary Hughes who puts up with demanding clients such as ourselves! She really pulls out all the stops to make sure we secure the best options, and she is incredibly quick and efficient in dealing with issues. Thanks Mary for all your hard work. And well done to Chancellors in general for your excellent service. Here's to many more years.

Sonya · 19 July 2019

★★★★★ 5/5

Google

Aniella is very polite and helpful and would answer any questions we may have. She is also very prompt in responding. So far, my experience with Aniella has been excellent. Thank you

Tod · 4 November 2024

★★★★★ 5/5

Google

My sister and I have had a great experience when choosing to sell with Chancellors. We have appreciated how our agent (Paul) personally kept us up to date and informed along the whole process. We haven’t had the smoothest of experiences with other estate agents in the past so we really appreciated the hard work and effort put in by Paul and his team at Chancellors. I would highly recommend Chancellors.PositiveQuality, Professionalism, Value

Florence · 22 June 2021

★★★★★ 5/5

Google

Dylan was very professional and understood mine and my fiancé’s needs. He answered all of our questions and was very patient with the viewing. Would be very happy to be seen by him again.

Christina · 23 September 2024

★★★★★ 5/5

Google

Madock was very empathetic to my situation and did his best to accommodate me. I was really grateful for his professionalism and the time he took to listen. I would gladly contact Chancellors again in the hope of dealing with Madock.

Zoë · 22 May 2024

★★★★★ 5/5

Google

Dylan was extremely professional and efficient. Within a short period of time, I was able to finalise on my flat. Working with the agency was very easy as well. I’d highly recommend them to anyone wanting to rent a home.

Prachi · 14 August 2025

★★★★★ 4/5

Google

Just wanted to say what excellent service I have received from the team at Chancellors at Bracknell, especially Natasha Webster who was very friendly and helpful and dealt with all my problems efficiently.

Brian · 23 September 2024

★★★★★ 5/5

Facebook

Omg, boiler broke down on the coldest day of the year. I spoke to Sarah, Courtney and Danny the gas engineer and had the most fabulous customer service ever. Danny facetimed me (bless him- had had to look at my morning face) after Courtney called him out and explained the issue. Danny talked me through it and I fixed it in ten seconds instead of him having to come all the way out. I am so genuinely pleased with this service. Thanks for coming to work today.

Dominique · 1 March 2018

★★★★★ 5/5

Facebook

Id like to thank our property manager Simon Butt for being so helpful every step of the way with our property. It is our first rented accomodation and the house was not ready when we moved in. Locks and windows did not work, the washing machine broke within a month and service men have been called out on around 4 seperate occasions but Simon was there with an answer as soon as we asked him for help and handled everything. If not for him then the whole sitation would have been so much more stressful but he was there replying to emails and calling repairmen as soon as we found a problem. Any problems were resolved within a week or two. Thank you for all your hard work, quick responses and for being a great support line for us!

Hannah · 14 September 2017

★★★★★ 1/5

Facebook

Dear Chancellors team. we are extremely disappointed with the situation which resulted from your negligence. We moved in to an apartment managed by you with a car park run by a private company. You were supposed to provide us with a parking permit for a space in that car park (as it is included in the rent) but you have not. As the move in date was Friday afternoon and we had to wait until 7pm for the cleaning company hired by you, we could not contact you about that issue over the weekend. There was nowhere else to park outside the premise so we parked where I was supposed to and received two parking tickets on separate days as a result of that. I called you about that fact and it took you a week and a half to provide me with a replacement permit. We felt that it is unfair for us to pay the fine since we had the right to park there. First we appealed to the parking management company trying to explain the situation and highlighting the fact that I had the right to park from day one… without any luck. In this case we expect you to refund us a total of 120 pounds for the parking tickets as they were a result of your negligence. When presented with our position in a telephone conversation your answer was - “We are sorry for the resulting situation but there is nothing we can do about that. You will have to pay it yourself”, without even explaining why! We don’t feel that is right. It was your responsibility to ensure that we receive the permit on the day of our move in. When we called about it being missing you were not aware of that and explained that it seems that the previous tenants did not hand it in. To our knowledge the apartment was made vacant on the 16th of June giving you two weeks to become aware of the missing permit. In any case we expected a higher standard from a large and renowned company like Chancellors and certainly better customer service. We sincerely hope that you will reconsider your stance on this matter and improve our perception of your standards.

Kamil · 24 July 2017

★★★★★ 5/5

Google

Dylan has always been a pleasure to work with, always willing to assist and go the extra mile.

Barry · 22 June 2026

★★★★★ 5/5

Facebook

I've just had a successful letting with Chancellors in Sunningdate. I dealt mostly with Jenny Wintermeyer who was a pleasure to work with, friendly, polite and very well informed. Because we were pressed for time, they pulled out the stops to finish all the paperwork in very quick time and in a very professional manner. The team who answered the phone were also very polite and helpful, especially Kate and Lauren. [Sorry I didn't have the chance to speak with Fraser - I'm sure he would have been just as helpful.]

Connie · 24 November 2016

★★★★★ 5/5

Google

I spoke with Aimee Bloomfield regarding letting a property in Bracknell and she was incredible!! Super helpful and optimistic, and a totally joyful person to speak with. Moving can be a really stressful (and scary!) time, and Aimee immediately helped to ease concerns and answer all questions around the properties I was enquiring about. She was absolutely brilliant, and I hope to interact with her again when my partner and I choose to followup and view properties.

Evie · 18 October 2024

★★★★★ 5/5

Google

Felicity Chancellor Bracknell is a perfect contact for someone like me, first time dealing with the matter of long term rent in the UK. Her replies are extremely speedy, it takes 5 min to get her answer!!! She is helpful, consistent, focused on the details! I would definitely recommend this office and Felicity Bramall MARLA as a letting manager in particular!!!

Марина · 29 July 2022

★★★★★ 5/5

Google

I enjoyed the service rendered to me by chancellor properties and also appreciate Dylan Webb for his kindness and understanding. It's so lovely 😍 👌 👍 🥰

Basirat · 30 March 2026

★★★★★ 5/5

Google

Thank you very much, Dylan, for your excellent support and positive discussions during the viewing. It was also an impressive and professional way of securing the agreement.

Raghu · 30 March 2026

★★★★★ 5/5

Google

I’m renting my property via Chancellors, it is my third year with them and I can only give a positive review and a high reference especially to my manager - Emma Cotterell Marla. She is always there to assist if any question comes. Thank you

Irina · 22 October 2025

★★★★★ 5/5

Facebook

We dealt with Joanna Mawson at Chancellors, Bracknell and, I have to say, she provided us with excellent customer service from start to finish. She was really nice and friendly and always at the end of the phone to answer any questions we had. Her emails were informative and provided us with all the relevant information we needed to know. It was a pleasure dealing with her and thank her for everything she did for us.

Martin · 28 February 2018

★★★★★ 5/5

Google

Alexandra Gale was an absolute gem, she was on top of the process as soon as she came on board. What was so useful was her proactive updates and chasing of all relevant parties, it made what is stressful thing (exchanging contracts for a house move) far smoother. Proactive, friendly and professional she was a pleasure to work with.

Chris · 29 July 2022

★★★★★ 5/5

Google

Chancellor Real estate Bracknell agents are very much helpful,polite and Patience. They are able to answer for all my queries that i have and helped me to get the right house for rent within my budget. Specially Dylan Webb,much appreciated.

AnilKumar · 22 November 2025

★★★★★ 5/5

Google

Georgia from Chancellors was very friendly, understanding and very willing to try and find something for us within our budget. She's also the only one who has contacted me out of all the agents I have left a message for and it was in less than 24 hours. Thank you Georgia, you're a star!

Sonya · 30 January 2023