Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI rented a property from Chancellors which is really a nightmare. Chancellors didn’t check the property, the property overall condition was terrible when moving in.
The property manager’s service is extremely poor, and Chancellors completely supports the landlord by ignoring all the reasonable requests form us.
Never ever use Chancellors for letting, buying and selling.
Michelle · 10 November 2024
Agent replied · 10 December 2024
Hello Michelle, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 1/5
GoogleVery disappointed with service. After leaving property left waiting nearly a month so far for deposit to be returned and rent over payment to be reimbursed. Made many phone calls without getting any information, betsy failed to call back and molly failed to send email both promised by end of the relevant day i managed to speak to them. So here i am with no information about my money.
David · 9 March 2024
Agent replied · 30 March 2024
Hello David, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Bracknell branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleA huge thank you to Aisha Butt for dealing with the situation. Very helpful and fast in a delivery. I'm glad, she was the one managing my case. 100% recommendations
Lili · 5 August 2023
Agent replied · 26 August 2023
Hi Lili, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleSkye sorted out the problem for me immediately. I was most impressed.
Thank you Skye
Judy · 25 June 2024
Agent replied · 24 August 2024
Hi Judy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleA really positive experience dealing with Chancellors, both in presales and with the postdated support in getting us to exchange.
A special shout out to Eve for getting us through the tough times with her positive attitude and great work ethic.
Steve · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Steve, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookMyself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!
Sophie · 31 October 2019
Agent replied
Well done Franki
★★★★★ 5/5
GoogleMaddock was helpful in booking a viewing and finding other similar properties.
Bee · 10 August 2024
Agent replied · 24 August 2024
Thank you for your kind words! We are glad to hear that Maddock was able to assist you with booking a viewing and finding similar properties. Our team is here to help you every step of the way. We look forward to helping you find your perfect property.
★★★★★ 1/5
GoogleWe had the worst experience with Chancellors Bracknell after our offer to rent a property was accepted.
When our offer was accepted we were asked to fill in the application form followed by a payment of a week’s rent as deposit. We were asked to fill this form 3 times from scratch just because we wanted to update move in date and guarantor.
Then they sent us links from a third party tool “Lettings Hub” which is such a nightmare. It collects more information than a visa application with a buggy website that fails to submit your data every time. Although we provided the same details on the application form their procedure is strictly on the data in the Lettings Hub tool.
Such tools are supposed to make the process easy but this one is just a monetisation tool for the letting agency. I received several calls from them just to buy TV, Internet and insurance through them.
Worst thing is they will ask you to fill all the information per tenant even though it’s the same for all occupants.
Now that we have a history with another letting agency in Bracknell, I can comfortably advise not to go with Chancellors as it’s more trouble to go through the tenancy process with them than continuing our search.
Kerem · 30 May 2023
Agent replied · 29 July 2023
Hi Karem, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and hope that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.
★★★★★ 5/5
FacebookI have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient.
Ben Dodds was also very helpful. Thanks to you both.
John · 5 October 2017
Agent replied
Thank you Mr Rahim for your lovely review. I am so glad I could help get you moved in so quickly.
★★★★★ 5/5
GoogleGeorgia Collingwood was so helpfull and cheerfull. She answered every question I had and wasn't pushy at all. If only more of her colleagues could learn from her the industry would do a lot better. Absolutely marvelous person
Sam · 1 November 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Sam, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleFreya and Mary from Chancellor's handled my case, and I could not be happier with the outcome. During the process, a couple of blockers and unforseen circumstances arise, but they were able to communicate to me and my solicitors efficiently, and close the process as quickly as they could. Would definitely recommend
Zien · 5 December 2024
Agent replied · 10 December 2024
Thank you so much for your kind words, Zien! We're thrilled to hear that Freya and Mary were able to assist you effectively and deliver a positive outcome. Communication is key in our process, and it's great to know that we met your expectations. We truly appreciate your recommendation and look forward to helping you again in the future!
★★★★★ 5/5
GoogleFantastic customer service; getting back to me quickly and always demonstrating perfect understanding. Thank you Olivia!
Mark · 22 May 2024
Agent replied · 21 June 2024
Thank you Mark for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the team.
★★★★★ 5/5
GoogleI had a viewing at a property in Bracknell with Dylan. Dylan Was extremely polite and professional and I am really happy with him being my agent and providing me with lots and lots of information and I will look forward to working with him and securing a property.
kind regards Amy Crawshaw
Amy · 19 November 2024
Agent replied · 10 December 2024
Dear Amy,
Thank you so much for your wonderful review! We're thrilled to hear that Georgia made such a positive impression on you. Her professionalism and helpfulness are truly commendable, and we’re excited for you to view the property at Blu tomorrow. If you have any questions or need further assistance, feel free to reach out.
Kind regards,
Chancellors - Bracknell Estate Agents
★★★★★ 5/5
GoogleJason is always professional, courteous, efficient, and polite! Really have appreciated his work and help!
Charlotte · 7 June 2024
Agent replied · 21 June 2024
Thank you Charlotte for giving our branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleVery helpful support with all.aspects of the tenancy
Mike · 13 March 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback, Mike! We're pleased to hear that our support has been helpful throughout your tenancy. At Chancellors - Bracknell Estate Agents, we strive to provide exceptional service to both landlords and tenants. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
★★★★★ 5/5
GoogleSophie Day from Chancellors has been most helpful and replied promptly to my enquiries.
Iren · 22 January 2026
Agent replied · 22 August 2026
Thank you Iren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookElizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.
Carole · 7 October 2020
Agent replied
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookWould definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!
Alexander · 9 August 2019
Agent replied
Thank you so much🙂
★★★★★ 5/5
FacebookJust a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey.
Caryl Jones
Caryl · 17 July 2019
Agent replied
Thank you very much!!
★★★★★ 5/5
GoogleGreat agents. Very helpful friendly and knowledgeable people. Helped me greatly with the purchase of my property.
Oliver · 22 December 2025
Agent replied · 22 August 2026
Thank you Oliver for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAmazing experience with Dylan Webb (Chancellor’s Bracknell). Great communication, professionalism and overall just great working with him.
Jade · 22 December 2025
Agent replied · 22 August 2026
Hi Jade, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHollie was super helpful to me and addressed all our questions. She was so considerate in her show round and I’d recommend her as a contact at Chancellors
Claire · 5 August 2023
Agent replied · 26 August 2023
Hi Claire, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookI do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.
Mike · 9 December 2016
Agent replied
Thank you for your kind words, I'm always happy to help
★★★★★ 5/5
GoogleThe team have been super helpful whilst I am moving into my new apartment . Tim showed me around and was helpful and Ayse Yerlikaya has been phoning me regularly to update me on broadband and other options for my flat .
She has been very polite and helpful
John · 10 November 2020
Agent replied
Hello John, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
