Every review we hold for the Brackley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t have been happier with Alexander and Co. Amelia worked with us for weeks to find the right house for us. We had an ever changing list and were quite fussy at times about specific details. We never felt like this was an issue and that no problem was too big. The team was patient and supportive through the process. As a buyer, we’d wholeheartedly recommend them.
Francesca · 22 May 2025
★★★★★ 5/5
GoogleAfter a very trying time loosing mother, Macintyers estate agent team gave us a personal and caring service. Obviously a company that goes that extra mile for their customers. Very very happy with everything they did for us.
Thank you Ben and all of your team.
Tony Fairclough
Tony · 6 July 2020
Agent replied · 6 July 2023
Thank you Tony for your kind words. Customer service is very important to us so thank you for your excellent review.
★★★★★ 5/5
GoogleI rent my current property from Macintyres and have had an excellent 5* experience. All staff have been amazing and very professional. I have to mention Olivia in particular who met me at the property to view it. Olivia has since been my main point of contact and always very efficient and helpful - nothing has been too much trouble and always quick to respond to my emails. Becky and Tracey were also very efficient and professional when I collected my keys and the whole procedure went very quickly and smoothly. I highly recommend Macintyres.
Jayne · 6 July 2020
★★★★★ 5/5
GoogleThe customer service I have received from Annie, (Lettings Manager Brackley branch) and her team, has been second to none. The whole process of renting my flat out has gone so smoothly and with such ease, being kept up to date throughout. Annie’s friendly, professional and knowledgeable manner has helped at every point. Any questions I had were answered really swiftly and helpfully. I wouldn’t hesitate in recommending Annie, her team, and Alexander & Co. (Macintyers) for letting out properties. Thank you for all your help and support during this process.PositiveQuality
Nicola · 10 January 2023
Agent replied · 6 July 2023
Thank you Nicola for being so kind to write a further review on our lettings department and your comments for our property manager Ellen. Many thanks again, Annie & team :)
★★★★★ 5/5
FacebookWhat can we say??? Macintyers made our house dream come true!! We would highly recommend them from the initial house viewings with Terry to conversations we then had with Martin. We bought through Macintyers and in the future would certainly look into buying and selling via them. Martin is the best! He kept the hope going in our house purchase and gave up lots of his time to reassure us things were going to be ok, he answered all our questions in a realistic and professional manner while at times taking on the role of keeping us in the loop with the whole process and communicating with everyone in a diplomatic way and keeping everyone smiling! I know when you mention this to Martin his reply is always I’m just doing my job......but without him we wouldn’t be enjoying our new home, Thank you Martin and everyone at Macintyers we couldn’t be starting our new chapter in our new home without all!
Neil · 17 February 2020
★★★★★ 5/5
GoogleJames was a brilliant agent in helping me secure my first home - very patient with constant communication to help get the purchase over the line quickly. Very fast replies to any questions I had also.
Tom · 6 July 2022
Agent replied · 6 July 2023
Thank you, Tom for your kind words, which have been passed on to James. It's good to know that we played a key part in the purchase of your first home.
★★★★★ 5/5
GoogleMy partner and I found a very lovely cottage near Brackley thanks to Annie Sparks who made this happen! Really helpful from the first visit until our moving in! 👍 …
Sterenn · 7 January 2023
Agent replied · 6 July 2023
Thank you so much for your kind review and hope you're now settled in your new home. Merry Christmas! Annie
★★★★★ 5/5
GoogleAnnie and Jack were both fantastic from the start to finish and worked really hard to help get my property let as quickly as possible.
Esme · 1 July 2023
Agent replied · 6 July 2023
Thank you so much Esme, it was a pleasure to assist and your tenants are loving their new home :)
★★★★★ 5/5
FacebookWe recently purchased a property through Macintyres at Middleton Cheney. The vendor was a building company which made negotiating more difficult ,we also had to enter the property several times regarding quotes for repairs. Martin and Mary were very helpful, nothing was too much trouble. Highly recommend
Helen · 2 February 2020
Agent replied · 30 October 2023
Thank you Helen for taking the time out to leave us a review. We are delighted to hear you are happy with the service from Martin and Mary. I shall be forwarding this on to them both.
★★★★★ 4/5
GoogleMacintyers were very communicative and reassuring throughout our first house purchase.
Towards completion, however, there were various miscommunications between us, Macintyers and the vendors. For example, instead of explaining to the vendor that we were arranging callback with solicitors to verify deposit bank account details (to eliminate the risk of fraud vis-a-vis email scammers taking house deposits), as well as the existence of 24-hour internet banking payment limits for large transfers, the vendors were informed by Macintyers that we were hesitating/dragging our heels.
Fortunately we had exchanged contact details with the vendors, so were able to untangle items which had been 'stirred up', and proceed amicably.
Lois · 7 July 2019
★★★★★ 5/5
GoogleWe would like to thank Annie and Jack from the Brackley office for their help and support, and look forward to working with them in the future.
Kim · 7 April 2023
Agent replied · 6 July 2023
Thank you so much Kim, it is a pleasure having you as a landlord. Many thanks again, Annie & Jack
★★★★★ 5/5
GoogleAnnie has been fabulous dealing with my rental property, very detailed and informative. Highly recommended
Ian · 29 January 2024
Agent replied · 27 August 2024
Thank you so much Ian, we are always happy to help. Thanks again, Annie
★★★★★ 5/5
GoogleI would Like to thank Annie and her team for their help.
Apart from being helpful they also acted quickly and professionally . I will definitely be using Annie and her team again .
Carol · 6 July 2022
Agent replied · 6 July 2023
Good morning Carol. Thank you so much for your kind review. Many thanks, Annie & team
★★★★★ 5/5
GoogleAs a landlord who lives abroad, I totally trust Annie and her team at Alexander & Co Brackley. I am especially very happy with how promptly they reply to my emails and advice me.
Chiara · 6 July 2022
Agent replied · 6 July 2023
Thank you Chiara for your kind words. Take care, Annie
★★★★★ 5/5
FacebookJames butler at the Brackley office has been a tremendous, he kept us advised throughout the process with the selling and purchase of the properties. We were updated with the latest information, he is straight talking and honest which for us was very important. James took the S out of stress. When things went quite James called to reassure us that everything was still on schedule. He handled everything. James has been professional, helpful, reassuring, funny and extremely knowledgeable. The team at McIntyre we would have no hesitation in recommending them to anyone who is selling or buying a home. Fantastic Agents
Lin · 23 December 2018
★★★★★ 4/5
GoogleMacintyers were very communicative and reassuring throughout our first house purchase.
Towards completion, however, there were various miscommunications between us, Macintyers and the vendors. For example, instead of explaining to the vendor that we were arranging callback with solicitors to verify deposit bank account details (to eliminate the risk of fraud vis-a-vis email scammers taking house deposits), as well as the existence of 24-hour internet banking payment limits for large transfers, the vendors were informed by Macintyers that we were hesitating/dragging our heels.
Fortunately we had exchanged contact details with the vendors, so were able to untangle items which had been 'stirred up', and proceed amicably.
Lois · 12 December 2018
★★★★★ 5/5
GoogleVery professional. No pressure to consider a and full recognition recognition of reason for a valuation Analysis was concise and easily understandable. Would certainly contact again should the need be required.
Rodney · 9 October 2022
Agent replied · 6 July 2023
Thank you for your kind words it's good to know that we got everything right for you and appreciate you taking the time to leave this lovely review.
★★★★★ 5/5
GoogleWe have rented out our property with Macintyers and now Alexander and Co for 20 years. The service has always been very professional and that has not changed under the guidance of Annie and Ryisha. It is particularly important to have confidence in an Agent especially when based overseas and they have never let us down.
Happy New Year to you Annie and all the team, Stewart & Emmanuelle Harding.
We recently decided to sell our house and Ben and James could not have been more helpful. The sale went through without any problems and we could not be happier with the service and advice given by them. It brings to an end more than 20 years of working with Macintyers/Alexander & Co.
We wish them much continued success in the future.
Stewart & EmmanuellePositiveResponsiveness, Quality, Professionalism, Value
Stewart · 28 August 2022
Agent replied · 6 July 2023
Good morning Stewart. Thank you so much for your lovely review, we are so pleased to hear how pleased you have been. We wish you a happy new year too. Many thanks, Annie
★★★★★ 5/5
GoogleFrom the first contact in their Brackley office to the completion of my Dad's house sale the teams efforts were outstanding.
I was advised and informed meticulously throughout the process, the interaction between relevant parties was fast and positive.
Most of my contact was firstly with Ben for the valuation, he came with amazing enthusiasm and was completely open minded.
My thanks must also go out to James for his Stirling efforts with the coordination of searches etc; his passion for excellence, chasing where necessary and keeping me updated on a regular basis.
The whole team was very much alert to ongoing updates so could answer questions.
Everyone should have a pat on the back for speedy sale and taking a load off my shoulders.
A heart felt thank you to all.
Paul. ( Willow Tree)PositiveResponsiveness, Quality, Professionalism, Value
Paul · 28 August 2022
Agent replied · 6 July 2023
Thank you for your kind words which have been passed on to James and the Team. We are very pleased to have assisted you with this sale.
★★★★★ 5/5
GoogleJames was Friendly and helpful, answering the many questions we had as first time buyers. Kept us informed on a regular basis
Jez · 25 July 2023
Agent replied · 6 July 2023
Jez, thank you for taking the time to post a review on our service here, it is really appreciated. The Team hope that you'll be really happy in your new home, thank you.
★★★★★ 1/5
GoogleHello,
I would like to get in touch with a senior Manager or Director as I would like to put in a formal complaint.
Also I have requested repeatedly in writing your complaints procedure and this has been declined by your Brackley Letting Agents.
It seems that the personnel does not raise our issues or concerns with the team or senior team or even the landlord, we have a very long list of breaches of contract and the law.
Will be writing soon to the provided email.
Thank you.
Laura · 6 July 2022
Agent replied · 6 July 2023
Hi Laura. We're sorry to read your review and would like to discuss this further with you. Please could you contact us at clientcare@andcogroup.co.uk to speak to us about this? Kind regards, the Macintyers Team
★★★★★ 5/5
GoogleThe customer service I have received from Annie, (Lettings Manager Brackley branch) and her team, has been second to none. The whole process of renting my flat out has gone so smoothly and with such ease, being kept up to date throughout. Annie’s friendly, professional and knowledgeable manner has helped at every point. Any questions I had were answered really swiftly and helpfully. I wouldn’t hesitate in recommending Annie, her team, and Alexander & Co. (Macintyers) for letting out properties. Thank you for all your help and support during this process.
Nicola · 6 July 2022
Agent replied · 6 July 2023
Thank you so much Nicola for your lovely review. It’s been a pleasure dealing with you, and we hope your new tenant will be very happy in your lovely flat. Thank you again, Annie
★★★★★ 5/5
GoogleMacintyres worked tirelessly to sell my property, keeping me informed all the way on progress and offering very helpful advice. The property I was selling was a rental property and they worked sensitively and seamlessly with my tenant, the letting agent and myself to execute the sale. I have been through this process many times and I can honestly say that Macintyres have provided me with the best service and the most successful outcome whilst managing a tough sale. Fully recommended and my thanks to the team at Macintyers.
Oliver · 6 July 2022
Agent replied · 6 July 2023
Oliver, thank you for your awesome review, we always say finding the buyer is the "easy" part of any transaction, it's getting them through that takes determination and diligence to get them over the line.
★★★★★ 5/5
FacebookAs a Canadian who lives in Canada, I was left with the task of finalizing my mother's estate which included property in Helmdon. Time difference and long distance made this a daunting task. After a less than satisfying experience with another estate agent, Macintyers was able to bring together a successful sale of the property, helping me throughout the entirely "foreign" process and keeping me informed throughout. Their kindness and generosity throughout the process is most appreciated. They were professional and I would not hesitate to recommend their services. Thank you to all the staff and especially to Kate Jeffrey who held my hand. A job well done
Valerie · 11 April 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.