Every review we hold for the Bournville office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuperb communication
I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.
Maggie · 8 February 2026
Agent replied · 4 October 2026
Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!
★★★★★ 5/5
TrustpilotJeff was very informative and made the…
Jeff was very informative and made the viewing enjoyable!
Brooke · 31 January 2026
Agent replied · 4 October 2026
Thank you for taking the time to leave Jeff a review, its greatly appreciated
★★★★★ 5/5
TrustpilotExcellent service
We have dealt with Oulsnam for our last 6 sales, previously using their Northfield and Bournville office teams. The Bromsgrove team looked after us with our recent sale. Once again we have been very pleased with the brilliant service throughout the transaction. The whole team have been excellent, always friendly, professional and maintained great communication with us from the very outset. Thomas Miller carried out our initial survey and his in depth knowledge and understanding of the property market gave us the confidence to proceed with our sale. A big call out to Peter Styler who has been absolutely outstanding at keeping our sale on track, regularly chasing all parties for updates and giving us reassurance when there were a few bumps in the road in the chain. We would not hesitate to recommend Oulsnam and indeed we would be very happy to work with the Bromsgrove team again in the future.
Stephen · 11 November 2024
★★★★★ 5/5
TrustpilotCo ordinated and Seamless Service
Bromsgrove Oulsnams sold a deceased estate property.
I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise.
It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.
Ghislaine · 8 October 2026
★★★★★ 5/5
TrustpilotI was dealing with Shania Benton & it…
I was dealing with Shania Benton & it was lovely working with her.
Oulsnam is very transparent & customer friendly.
They always try to work around your schedule & give a realistic timeline if you raise any issue.
Would definitely recommend working with them.
Vasudeva · 28 April 2026
Agent replied · 30 September 2023
Thank you for your review that is much appreciated and we are so please about the service Shania has being able to provide.
★★★★★ 5/5
TrustpilotSale of our property
We were very pleased with the marketing and service received from the staff at the Oulsnam Kings Heath branch resulting in the sale of our property. Michelle and her team were always very helpful with particular thanks to Georgie. Our questions were always answered in a professional and timely manner.
Mr · 25 September 2024
Agent replied · 22 November 2024
Thank you for taking the time to leave us such a lovely review. It was a pleasure to help you with your sale and onwards purchase. We hope you have settled well into your new home.
★★★★★ 5/5
TrustpilotI was really pleased with Karen and…
I was really pleased with Karen and everyone at Oulsnam Bournville. Their comms were great throughout our sale. I would definitely recommend.
Donna · 10 June 2026
★★★★★ 5/5
Trustpilotour experience with Kathryn Grodoski…
our experience with Kathryn Grodoski was outstanding. and same with the company. She is a staff that thinks outside the box, furthermore, Kathryn Grodoski really displayed a customer centric attitude towards us, as she provided us with other alternatives when we couldn't get the first letting property we applied for. I do appreciate her effort. we are happy moving in to the apartment at 53 Trittiford road. birmingham.
Okere · 2 October 2023
Agent replied · 25 November 2023
Thank you so much for your review and for taking the time to leave one. We are pleased that everything was done to help you efficiently. Many thanks.
★★★★★ 5/5
TrustpilotOulsnams were absolutely brilliant at…
Oulsnams were absolutely brilliant at selling my house. Communication was excellent as this was quite a complex chain. D'Arcy Harrison gave an absolutely exceptional customer experience and was always available to reassure me when things were stressful. Ben took amazing pictures of my property which showed it at its best. Highly recommended I chose Oulsnams because I also had an excellent experience of buying a property through them too.
Sara · 29 August 2023
Agent replied · 30 September 2023
thank yo for taking the time to leave us a 5 star review, We really do take pride in what we do so your kinds words are appreciated. All the best!
★★★★★ 5/5
TrustpilotGreat determination and Great Team
Huge thanks to Lauren, who was absolutely brilliant from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.
Rob · 15 April 2026
★★★★★ 5/5
TrustpilotA successful sale requires the right team Oulsnam Hagley Road are that team.
I was recommended to Oulsnam by a happy customer and am delighted to follow that advice. I was very grateful for the professional approach offered by Ben and his team. This was particularly helpful as I was selling a property in Birmingham from 350 miles away. The whole Oulsnam team was very efficient and polite and nothing seemed too much effort. Ben's personal commitment to the sale was so appreciated, as was his advice on many key issues. He understood the challenge of the sale for us and ensured the purchasers were able to fit our key dates. I will confidently recommend Ben and his team to prospective sellers.
David · 12 October 2024
★★★★★ 5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
Matt · 13 July 2026
★★★★★ 5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich.
I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process.
I would highly recommend Oulsnam in Droitwich.
Marie · 26 February 2026
★★★★★ 5/5
TrustpilotI have had a couple of viewings and…
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Mr · 13 June 2026
Agent replied · 30 June 2026
Thank you for your lovely feedback. We’re really pleased to hear you’ve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
★★★★★ 5/5
Trustpilotreally pleased with the whole team at…
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company!
thanks guys!
MISS · 28 April 2026
Agent replied · 15 May 2026
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
★★★★★ 5/5
TrustpilotIncredible experience selling my house through Robert Oulsnam
I sold my house through Robert Oulsnam Bearwood (Hagley Road) and I can not thank all of the staff enough for their professionalism and helping with the sale of my house.I particularly wanted to thank Annie Hirons, Ben Palfrey and Sarah Nourse.I had a few issues with the seller which made the sale of my house slightly more difficult. However, Annie and Ben gave incredible advice and were always there to give advice to me and the buyer to help the process forward towards completion. They were always contactable, professional and also the cost was extremely reasonable. I am very glad I went with them rather than going for options where you organise everything your self (purple bricks/strike) I think without Annie and Ben at Robert Oulsnam I would have gotten less money or the house sale would have fallen through.Right from the start I was impressed with professionalism, everything was so quick and the team were so helpful.Thank you for everything, and making a stressful time as easy as possible.Couldn't recommend highly enough
Alastair · 30 June 2022
Agent replied · 28 May 2023
Thank you for your five star, detailed review. It was a pleasure meeting you and helping sell your home. Thank you.
★★★★★ 5/5
TrustpilotI would like to thank all of the staff…
I would like to thank all of the staff at Oulsnam Redditch for their amazing service, during such a traumatic time, from selling my home in Spain and purchasing through Oulsnam's. They have supported me through using such an incompetent solicitor, where they nearly cost me losing my purchase but Debbie got in contact with a Spanish solicitor and manage to push the purchase through and kept me informed at all times! The team at Oulsnam are just overall fantastic! Very professional, friendly, reliable and a team I would 100% recommend! Thank you Girls!
Betty · 28 June 2022
Agent replied · 28 May 2023
Thank you so much for your five star review. We will pass on your lovely feedback to the team, who will be very happy to hear you were happy with the service! All the best in your new home!
★★★★★ 5/5
TrustpilotThe ‘A’ Team
Shelbi, Karen and Sarah are quite professional and efficient team as I could just leave everything with them when I was away from my property. They were responsive and approachable, kept me in the loop through out the sale process. I would highly recommend Barnt Green branch of Oulsnam as the estate agent.
Chris · 26 June 2024
Agent replied · 24 August 2024
Thank you for 5* review and wonderful feedback. We are so pleased you chose Oulsnam to help facilitate your move. Wishing you all the best.
★★★★★ 5/5
TrustpilotWe found Oulsnam in Kings Heath…
We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy!
We also liked the fact that all the staff we encountered were women - good for Oulsnam!
Mr · 30 September 2026
★★★★★ 5/5
GoogleEmma was absolutely amazing from start to finish when dealing with our sale. She gave great advice, was always on hand for a chat, and very proactive all the way through. I can’t recommend Oulsnam enough!
Lauren · 8 March 2025
Agent replied · 21 May 2025
Thank you for the recommendation and lovely comments about Emma.
★★★★★ 5/5
TrustpilotGeorgie and the team were fantastic…
Georgie and the team were fantastic with our purchase we were in our new home in weeks from viewing to completion, Georgie was super helpful and was on hand to help resolve any issues in a steadfast manner… use with confidence a real asset to oulsnam ⭐️⭐️⭐️⭐️⭐️
Jason · 25 September 2024
Agent replied · 25 October 2024
Thank you for your 5* review and wonderful feedback. It was a pleasure to help you with your purchase and we look forward to seeing the property once all the renovations have been completed.
★★★★★ 5/5
TrustpilotSadie Jayne Wragg has sown me around a…
Sadie Jayne Wragg has sown me around a few properties and she is brilliant. She really listens to what you need and understands the stage you are in at your time of life and knows hat you are looking for. As a woman going through this process alone, it’s really overwhelming and pretty scary, you need advice from someone else when you doin this alone. Sadie has been that person for me, I have not felt I am doing this alone as I know I can call her anytime to ask for advice and guidance feel someone
Christine · 30 August 2024
★★★★★ 5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
MrPeterCroft · 8 August 2026
★★★★★ 5/5
TrustpilotThe team were excellent but especially…
The team were excellent but especially Emma Sutton who went miles beyond expectation to get our purchase through
Stephanie · 15 September 2025
Agent replied · 26 September 2025
Thank you so much for your kind review and we have passed your comments on to Emma. We hope your mother is very happy and settled in your new home!
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