Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmily has continually provided a sterling customer support over the years that I’ve used Portfolio Lettings. Superb communication skills, just what I needed especially when under tight timescales. Very professional and friendly demeanour. Would highly recommend!
Daniel · 25 September 2024
★★★★★ 5/5
GoogleVery professional company and very quick and up to speed with the process! The staff answered all of our questions and were very informative, going beyond to make us feel welcome into our new place.
A lot better than most of the estate agents in Bournemouth, Thank you to the staff at Portfolio.
Alex & Kelsey
Alex · 14 August 2023
★★★★★ 1/5
GoogleBooked in to veiw a property at 6.30pm on a Friday, all booked as I rec8ded a confirmation message.... 6.30 comes around. Nobody even turned up! If 0 star were a thing I would rate accordingly.
Will · 10 June 2022
Agent replied · 11 June 2024
Hi Will, we are sorry to hear about your experience. We can confirm we had gone to the property to meet you at 16:30. Apologies for the mix-up on time and hope we can be of more help in the future.
★★★★★ 5/5
GoogleGreat company and great staff, Emily showed me around a property and was very friendly and professional and made the place very appealing. had a few problems when i moved in but have been resolved very quickly after speaking with iva. all in all very professional and would highly recommend
Sean · 12 December 2023
★★★★★ 5/5
GoogleAs a tradesmen, I have dealt with a lot of letting agents, but Portfolio letting are definitely up there with the best to work for and all the staff are breath of fresh air to deal with. If only every letting company could be like these guys.
Alex · 10 February 2024
★★★★★ 5/5
GoogleI recently had a pleasure of having a viewing with Emily, and I cannot praise her service enough. I had a lot of trouble finding the location and she was extremely patient with me and provided clear communication.
Sophie · 25 July 2024
★★★★★ 5/5
GoogleViewed a Studio flat with Emily and she was great - on time and able to answer any queries I had. Unfortunately property was too small for myself but I would consider using them in the future! :)
Violet · 25 July 2024
★★★★★ 5/5
GoogleI recommend this agency 100% to 100%! Tim and John were very nice ,patient and helpful in absoult everything and we could have the house in 8 days!Thank you so much!
Andreea · 11 June 2019
★★★★★ 5/5
GoogleI had an excellent experience with Emily while viewing a property. She was highly communicative, professional, and made the process smooth and enjoyable. I appreciated her attention to detail and willingness to answer all my questions.
Amit · 10 August 2024
★★★★★ 1/5
GoogleI don't know what others have experienced but I have found trying to make contact (with a human being ) and trying to provide evidence satisfactory to your Guarantee needs very difficult. I would not choose to use you myself.
A · 10 June 2021
Agent replied · 11 June 2024
Hi. I'm sorry but we don't have a record of you on our database. Please could you reach out to us by email help@portfoliolettingexperts.co.uk so we can understand the issue and try to help you.
★★★★★ 5/5
GoogleI had a amazing experience with them from the viewing to the completion of letting agreement. The whole team is very friendly and helpful, specially the viewing agents. They helped me find the perfect property by the sea with a beautiful view!
Luiz · 10 April 2024
★★★★★ 5/5
GoogleWe have work alongside Portfolio Lettings for a number of years and have found them to be professional and very easy to work with. Witnessing their expansion first hand it is clear they are efficient in what they do as their repeat and new business reflects.
Craig · 11 June 2019
Agent replied · 11 June 2024
Thank you Verismart, it’s been great to work with a company that shares the same values and you have been a pleasure to work with.
★★★★★ 5/5
GoogleWe have used them for the past 5 years, they have been so helpful. Whenever we have any questions they are always quick to help and respond. Thank you.
Alberta · 10 June 2022
Agent replied · 11 June 2024
Thank you Alberta, we appreciate the feedback!
★★★★★ 5/5
GoogleWe are a local based decorating company, we have carried out numerous jobs for positive sales and lettings and thoroughly enjoy working for them. They are professional and always look for what is best for the customer which helps us carry out our work and keep to our high standards at KSG Painting and Decorating Ltd. We have carried out all kinds of work for Positive from small touch up jobs to complete full re-decorations to property's.
Kieran · 11 June 2016
★★★★★ 5/5
GoogleHannah and Tim are fantastic to work with. Industry professionals, efficient, reliable and knowledgeable. I have already recommended Positive Sales & Lettings to a number of friends. 5 stars.
Joshua · 11 June 2016
★★★★★ 5/5
GoogleNothing but positive words to say about Tim and guys at portfolio lettings, a fast and professional service so saying this I will be more than happy to recommend to anyone wanting to rent out their property. Thanks again 👍 …
BBuFF89 · 11 June 2019
Agent replied · 11 June 2024
Thanks Luca it has been a pleasure to work with you and Zena. Looking forward to a long last relationship! All the best!
★★★★★ 5/5
GoogleI was very impressed by Emily she has good knowledge of the home industry she was very accommodating and friendly and went out of her way to help us she was very professional .
Thankyou Emily
Warren · 10 April 2024
★★★★★ 5/5
GoogleVery professional, organised and helped through out the whole process. Great feedback every step of the way and engaged with us to find the right tenants for our properties. Would highly recommend, they are definitely a step up from expectations.
Brian · 11 January 2024
★★★★★ 5/5
GoogleEmily came to the property on time and was well dress professional looking and very polite and helpful
She came back to me very quickly with the answers I was looking for
A good asset to portfolio
Mike · 11 March 2024
★★★★★ 5/5
GoogleWe had a viewing last week with Emily. Although very young, she was very professional, extremely kind and happily listened and answered to our questions even if we made her late for the next viewing. 😊 …
Serbanitos · 11 March 2024
★★★★★ 5/5
GooglePLE have managed our property portfolio for well over a decade. As landlords, we have been impressed with PLE's high level of service and professionalism which has resulted in good tenants and reliable rental income.
Linda · 10 April 2024
★★★★★ 4/5
GoogleEmily greeted us with a handshake and was very easy and lovely to speak to. Emily helped us with whatever question we had with the viewing and we left very happy ! :)
Jess · 10 May 2024
★★★★★ 5/5
GooglePortfolio Lettings have made my experience a very positive one and I am very impressed. The process from start to finish has been very efficient and the entire team have been extremely helpful and supportive throughout. Communication has also been excellent. If you are looking for a reliable and professional service when it comes to lettings, please get in touch with these guys! Could not recommend them enough.
Emily · 10 June 2020
★★★★★ 5/5
GoogleWe have been really pleased with the service we have received. They think very 'outside the box' and are a forward thinking agency to help sell our units for our development sites and have some great contacts.
Catherine · 10 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.