Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI dealt with Tim personally at positive sales & lettings. His attention to detail and customer service was excellent throughout my property sale. I have recommended positive to several friends. I found using a local online agent a fantastic experience. They had local knowledge for an online price! Great company! Thank you positive.
Nadia · 11 June 2016
★★★★★ 5/5
GoogleHave been using Positive Sales and Lettings for approximately 18 months to rent out my apartment. Very helpful, friendly and organised staff. Property was let out very quickly with no fuss and I have hardly heard a thing since with money coming in every month. Couldn't ask for more!
Megan · 11 June 2019
★★★★★ 5/5
GoogleEmily was helpful, polite and respectful during our viewings. Thanks for showing the property
Prashanth · 11 March 2024
★★★★★ 5/5
GoogleEmily was really kind and answered all the questions we had :)
Umika · 10 April 2024
★★★★★ 4/5
GoogleI had the viewing of the flat with Tim. He is a great guy, very polite and casual. I didn't feel like he was trying to persuade me into buying something but we rather had a friendly conversation. I like that he is honest and easy-going . He was also punctual and quick to reply to my messages. Well done !
Cristian · 10 June 2020
Agent replied · 11 June 2024
Thanks Cristian. We are really excited for you to move into your new home! 🤘 …
★★★★★ 5/5
GoogleProfessional letting company, especially Emily and Tim, providing expert suggestion with quick response
Louie · 10 February 2024
★★★★★ 5/5
GoogleExtremely happy with the service i received from Positive Sales and Lettings. My property was let out immediately and is now being managed and the whole process has gone smoothly. Tim has been great throughout the whole process and i will definitely by letting future properties with them.
A · 11 June 2017
★★★★★ 5/5
GoogleVery professional Iva has been from start to finish
Hekuran · 10 April 2024
★★★★★ 1/5
Googleiv been in the flat i rent from them over a month now and still have no main gate fob ! i asked them for it on day 1 and they told me they would have to order it .. i have called and emailed weekly for updates and get no response or told "we will order you one" , the flat has mould and a peeling ceiling of which i documented and sent them and no response either !! . when i ask to speak to the manager he is never there or always busy .. really disappointing service i do not recommend them at allNegativeProfessionalism
Brittany · 10 June 2022
★★★★★ 5/5
GooglePositive letting's provide an excellent management service. They are vey well organised and efficient.
The communication between the tenant, the office and the landlord is very professional and the tradesmen they use when anything does need fixing all offer quality work at affordable prices.
Thank you Positive Lettings!
Sonia · 11 June 2016
★★★★★ 5/5
GoogleThe team at Portfolio have been really helpful and supportive throughout the rental process. Whenever we had a question or needed help we emailed them and they got straight back to us to move our application forward. We are very happy in our new home. Thanks
Louise · 10 June 2022
Agent replied · 11 June 2024
Thank you for the feedback Louise! Let us know if there are any further questions.
★★★★★ 5/5
GooglePortfolio is a wonderful letting agency, just as their name, they're Experts in what they do.
All the staff, Emily, Eva, and Tim are very wonderful people, so accommodating and kind hearted. If am to choose am gonna choose them over and over again.
Ginika · 25 September 2024
★★★★★ 5/5
GoogleEmily was professional & cooperative.
Md · 10 April 2024
★★★★★ 5/5
GoogleEmily was so kind🙏🏻 …
Sebnem · 10 April 2024
★★★★★ 5/5
GoogleA professional, friendly and efficient team. As an overseas landlord I have no complaints at all in the nearly 15 years I have been renting my flat through them. Recently, when I decided to sell the property, Tim found me a buyer in record time! Many thanks to all for a job well done!
Liz · 11 March 2024
★★★★★ 5/5
GoogleIt was amazing to meet the lady who came to show me the house. What I loved most is still the back to back update communication for the viewing date even until the last minute. Never experienced such before.
Friendly and helpful with the viewing process
Owolabi · 25 June 2024
★★★★★ 5/5
GoogleI have used many letting agents over the years, i'm sure you would agree that good one's are hard to find. Ricky and the team at Portfolio buck that trend. Always on call, respond quickly and very helpful.
Alan · 11 June 2019
★★★★★ 5/5
GoogleHad a viewing with Emily today and she was really helpful and patient with all my questions I think she did a fantastic job keeping me informed and I have to applaud her in her ongoing communication with me and getting back to me with follow up questions that I had.
Blakely · 16 March 2024
★★★★★ 5/5
GoogleTim and his team are enthusiastic and keen to please both landlord and tenant. As a landlord I am always trying to maximise my return while ensuring I have the right caliber of tenant so the service here is much appreciated.
Cathy · 11 June 2016
★★★★★ 5/5
GoogleHad a viewing with Emily today and she was really helpful and patient with all my questions I think she did a fantastic job keeping me informed and I have to applaud her in her ongoing communication with me and getting back to me with follow up questions that I had.
Aakriti · 11 March 2024
★★★★★ 5/5
GooglePositive have been a really great company to deal with. Sian was my main point of contact and was very helpful and polite throughout the process. The whole team are very friendly and I would not hesitate to recommended them.
Lil · 11 June 2017
★★★★★ 1/5
GoogleHad a really very bad experience.
Akshara · 16 October 2024
Agent replied · 1 May 2025
Dear Akshara,
We take all feedback seriously, but after a thorough review, we do not have any … More
★★★★★ 4/5
GoogleI have to give a big thumbs up to Emily. She acted very professionally, was not being dismissive and answered all the questions I had. Where not sure, she got back to me as soon as she could !
Mosope · 25 September 2024
★★★★★ 1/5
GoogleHad very bad experience.
Zaheen · 2 November 2024
Agent replied · 19 May 2025
Dear Zaheen,
We take all feedback seriously, but after a thorough review, we do not have any … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.