5/5
GoogleEmily made the whole experience of viewing a property smooth and actually enjoyable. Thank you so much!
Trusted Agent profile
Portfolio Sales and Lettings reviews
★★★★★
296 reviews across 1 platform
707b Wimborne Road, Bournemouth BH9 2AU
Portfolio Sales and Lettings's Bournemouth office at 707b Wimborne Road is rated 4.5 out of 5 across 296 reviews on 1 platform, including 296 Google reviews rated 4.5. Checked 9 October 2026.
Reviews
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
Google5/5
GoogleEmily is a pleasure to deal with. Excellent communication, made the whole process easy and stress free
5/5
GoogleExcellent service. Emily has been great to work with and has gone out of her way to ensure that my property is advertised at its best.
5/5
GoogleEmily is very professional and courteous immediately being available for information and support. Thank you for your all your help so far 😊 …
5/5
GoogleMy experience with Portfolio Sales & Lettings has been nothing but wonderful. I want to use this avenue to say a very big thank you to Iva.
5/5
GoogleEmily was very helpful and her customer service made me feel very comfortable when showing me round a property
5/5
GoogleHaving been with Portfolio for almost four years I can sincerely say Iva is the most professional and patient person I have dealt with there. Soares.
5/5
GoogleEmily was on time and pleasant to speak to. Taking her time to showing us all what we need to know and be aware. Thank you
5/5
GoogleA great experience working with these guys after a 6 month short term let: setup was quick and efficient with no hidden or conditional costs. The team at Positive were always polite and straight onto the case for any issues at the property. They're really professional and genuinely good at their trade. I will not hesitate to rent with them in the future.
5/5
GoogleAm very comfortable with the flat viewing and also the Emily was very professional
5/5
GoogleEmily was great and very helpful she was very professional and came back to me with the answers to my questions very quickly 😊 …
5/5
GoogleVery reliable and quick services. Emily showed us around and made it easy as well for us to rent. She’s very friendly and patience. Thanks Emily
5/5
GoogleIva and team did a great job in helping us with our move and answering our all questions and concerns - greatly appreciated!
5/5
GoogleIt has been amazing experience viewing the property with Emily who I believe is bright star at Portfolio lettings. She reached to the property before time for smooth navigation for us into the property. She had the detailed view about the property and has patiently spent time with us to help us detailed insights of the property to help us made up our mind. Many thanks to her and the team.
5/5
GoogleEmily was very responsive to messages. Spent time showing us around and answering questions. Was a very good experience
5/5
GoogleEmily was available and also flexible to take the appointment. Very kind and Smiling person. A thousand thanks
5/5
GoogleExcellent experience with Tom, he is very professional and made me feel at ease. Really helpful, knowledgeable. Would definitely recommend. Michelle
5/5
GoogleEmily was fantastic throughout, well communicative, professional and accommodating. Her knowledge of the property and surrounding area was impressive
5/5
GoogleIva has been the most helpful in all aspects of my lettings and has sorted out any problems quickly and efficiently....Thank you all
5/5
GoogleAmazing company! Staff are SO friendly and helpful, all the team members I've spoken to have been so kind and very helpful with answering in-depth questions or worries, being patience and helping me to understand what I needed to do. The team have made the whole process of finding somewhere to rent, smooth and a lot more calming. Team members have gone above and beyond to answer my questions and great communication! Very quick and speedy! Honestly I have had a wonderful experience with them and would HIGHLY RECOMEND portfolio letting experts!!! :) Definitely also recommend a team member called Elizabeth who has been so kind, patient, understanding and who clearly has passion for her job. She was brilliant at showing us around the property, and helping with many questions that we kept asking. Just a genuinely lovely person who's been so helpful. Thankyou Portfolio lettings expects team for all your hard work.
5/5
GoogleThe review with Emily was great, she was very helpful and told me everything I needed to know
1/5
GoogleHas a scheduled viewing for 14:40 (confirmed). Had no contact from the agency. Called them approximately 10 times from 12:00 to re-confirm. No answer on any of the calls. Turned up to the viewing. Nobody was there. Waited until 15:15, and nobody turned up. No call or email to advise of why. Very disappointed.
5/5
GoogleEmily was fantastic throughout, well communicative, professional and accommodating. Her knowledge of the property and surrounding area was impressive
1/5
GoogleAbsolutely shocking viewing experience. We got locked into a carpark and couldn't exit. The person running the viewing Is currently randomly pressing the intercom to try get hold of another tennant to let us out. Its 4 degrees and raining. Will we ever escape? The culprit appears to be Tim who is useless..... ****update*** after 15 minutes a Tennant randomly arrived to dispose of rubbish and granted us our freedom.
Agent replied · 11 June 2024
Dear MJ, We are really sorry to have inconvenienced you at this viewing. Unfortunately we hadn't been updated on the gate codes which caused the issue. However, no excuses and we take full responsibility. We have put processes in place to ensure this doesn't happen again but we are in the hands of block agents keeping us informed! We are glad you managed to escape and hopefully you have found your perfect property!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Portfolio Sales and Lettings
How many reviews does Portfolio Sales and Lettings have?
Portfolio Sales and Lettings's Bournemouth office has 296 reviews across 1 platform: 296 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Portfolio Sales and Lettings's rating?
Portfolio Sales and Lettings is rated 4.5 out of 5 across all 296 reviews, and 4.5 out of 5 on Google from 296 reviews, checked 9 October 2026.
Where is Portfolio Sales and Lettings's Bournemouth office?
Portfolio Sales and Lettings, 707b Wimborne Road, Bournemouth BH9 2AU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.