Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFANTASTIC Service for our house purchase.
I absolutely recommend this estate agency. David provided an excellent service from start to finish and has been very professional, welcoming and friendly throughout. Communication was brilliant, every call/email and text was very promptly responded to, we made multiple viewings to the property to source builders and this was all arranged very imminently on request. I could not be happier with the service provided, big thank you to David who helped secure our first home.
Lils · 30 May 2025
★★★★★ 5/5
TrustpilotExcellent support, much recommended
We have been supported by Martin and Co for about 3 years at this point and have throughout received an excellent support. Special thanks to Jolene our primary support partner who has gone above and beyond in responding and addressing many requirements that we have made and has always responded promptly and professionally. We have been very pleased with the service received.
Michael · 1 December 2025
★★★★★ 5/5
TrustpilotAll sound
So far everything is as I would desire. The Team has been helpful, comms sound, positive and friendly attitude, completely different approach than my previous letting agent. Big thanks to Brionna, Leah, Jen and Camila (forgive if order is not right, still trying to work out who is who!). We will see how things go moving forward but I'm rather optimistic. Thank you team!
Michael · 10 November 2025
★★★★★ 5/5
GoogleWe had a great experience moving in with Camilla Sigley's help. Everything was sorted very quickly and promptly, we were given all the necessary move in information. Due to work constraints we could not move it at the original allocated time and Camilla was very flexible allowing us to pick up the keys at an alternate time, we would really recommend them!
Harry · 26 November 2024
Agent replied · 9 January 2025
Dear Harry, Thank you for your glowing review. We're thrilled that Camilla delivered such an exceptional service and met your scheduling needs with flexibility. Your recommendation means the world to us. Wishing you happiness in your new home! Best regards, Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleI have been with Martin & Co for some years as I had a studio flat to let. Zoe Spiers of Martin & Co in Bournemouth has been a wonderful help to me in so many different ways. I am now 81 and having someone I can talk to locally who manages all the problems that might arise and takes all the strains and stresses away makes a huge difference to me. Thank you Zoe for all you do.
Mary · 29 January 2024
Agent replied · 10 January 2025
Dear Mary, Thank you immensely for your glowing review. We're thrilled to have provided an outstanding experience through our Bournemouth team. It's wonderful to hear that Zoe has been able to support you effectively. We pride ourselves on our friendly service and personal touch. We look forward to assisting you further in the future. Kind regards, Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleMartin and Co area cut above the rest, very professional company and staff, friendly and organised
I dealt with Jolene Parsons in the Bournemouth branch very professional lady with a great work eghic, nothing was to much trouble, arranged things very quickly, got zlandlords authorisation very quickly when I had to bring in carpenter for extra work, Martin and co staff and Jolene were a pleasure to deal with after dealing with other estate agents who went from bad to ridiculous
Will happily recommend Martin and Co to anyone
Thanks again
Mike · 30 December 2023
Agent replied · 8 February 2025
Thank you for your kind words and review, Mike. We are so pleased to hear that Jolene and the whole team have been a pleasure to work with and that we have been able to arrange things quickly and professionally. We are delighted you would recommend us and thank you again for your support. Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleWe handed over the management of our 5 bed HMO to Martin and Co earlier this year, Samantha Dempster has dealt with all aspects of its management. She has sourced new tenants, ensured all the necessary tenancy paperwork is in order, handled tenant queries, organised and liaised with the cleaner and dealt with property maintenance. Samantha keeps us informed throughout, but relieves us from the day to day issues that arise. We are very grateful for everything that she does.
Beverley · 6 November 2025
Agent replied · 9 January 2025
Dear Beverley, We're thrilled to hear of your positive experience with Brandon during your sale. His commitment to professionalism and diligence is a shining example of our ethos at [Estate Agency Name]. Thank you for your kind words; we're delighted to have supported you through this important journey. Looking forward to assisting you again in the future. Warm regards, Martin and Co Bournemouth team.
★★★★★ 5/5
TrustpilotMartin & Co were extremely professional…
Martin & Co were extremely professional and helpful with our recent move. In Particular Jolene who went above and beyond, Jolene was very professional, polite and friendly and kept us informed at all times throughout the process. I’d highly recommend Jolene & the team at Martin & Co.
Charlotte · 19 March 2026
★★★★★ 5/5
GoogleMy property is rented through Martin & Co and Jen Ormond has been my agent for a number of years. Jen is excellent and responds to matters quickly, effectively and efficiently, she even sorted out a broken boiler on Boxing Day. It is so reassuring that I can rely on Jen to look after my property and my interests.
IanH · 20 December 2024
Agent replied · 9 January 2025
Thank you so much for your glowing review, Ian! We're thrilled to hear about your positive experience with Jen. Her dedication to providing swift and efficient solutions, even on Boxing Day, is a testament to our commitment to exceptional service. We're proud to have her on our team and look forward to continuing to safeguard your property and interests with the utmost care. Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleAs a landlord I have been very pleasantly surprised by Martin and Co and especially Jolene Parsons and the property management team - who have been pro-active in flagging and addressing issues with my rental property before they become larger problems. Well done to all of you - keep up the good work
21st November 2023 - as an update - 2 years on and I am STILL very happy with Jolene Parsons and the manaement team - they are doing an excellent jobPositiveResponsiveness, Professionalism
Giles · 5 December 2023
Agent replied · 2 June 2024
Dear Giles, Thank you! We appreciate very much your positive comments. As an estate agency, we aspire day by day to give the highest standard services to our customers. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleAs a landlord of a property managed by Martin & co, i would like comment how professional the Whole team are.
I have had particular problems with my apartment and would like to mention Brianna whom as gone above & beyond to get everything resolved in a quick and professional manner. Thank you Brianna great service and would 100% recommend this Agent.
Robert · 5 November 2025
★★★★★ 5/5
GoogleI would 100% recommend Martin & Co, the journey we have had with them has been the best first experience. Myself and my Partner are renting our first property and we could not have done it without Samantha Cunningham. She has been extremely helpful throughout the whole process and made sure we knew about everything as it is our first time renting. She did not get annoyed once about all of my calls and emails that I made to track the progress ,what things are needed from us and all of my questions. We smoothly went through the whole process in a week of viewing the property. When we went to our viewing she was extremely helpful and gave everything in detail, there was one issue with the Blinds however she has made sure that it was sorted for us. She even went to the effort of arranging us to view the property again a week before we moved in so we could properly measure things and get a good idea of the organisation ideas we have. We found this very welcoming due to a viewing we had with a different estate agent was very unwelcoming and she was very rude and was not helpful so it was amazing to come to Martin & Co and have this experience.
Thank you so much Sam, Monica ,Zoe and the Martin & Co Team for everything you have done for us. We could not have asked for a better experience :)
Savanna · 31 October 2023
Agent replied · 10 January 2025
Dear Savanna, Thank you for your glowing review! We're thrilled to have provided you with such a positive first renting experience. Your kind words for Samantha and the team are truly appreciated. We strive for excellence and are delighted to have made your journey smooth and welcoming. Welcome to your new home, and we're here whenever you need us! Warm regards, Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleSam (Samantha), Thank you so much for helping me find a rental apartment, at one point I was completely hopeless with the search, and my only hope was the best recommendations from Sam that well suits my needs. Thanks to Sam and entire Martin & Co team for their professionalism in prompt and appropriate reply. Till this point I had the best experience with them and I hope this continues. Highly Recommend Thanks.
Biju · 27 March 2024
Agent replied · 9 January 2025
Dear Biju, Thank you immensely for your kind words and glowing review. We're thrilled that Samantha was able to assist you during a challenging time in your search for the perfect rental. Our team here at Martin & Co is committed to providing exceptional service, and we're delighted to hear that we've made your experience a positive one. Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleSamantha at Martin and Co, assisted as well by Italy, made myself and my partners process of moving into rental within a property we were very excited about seamless. Sam went out of her way to inform me of the process and answered all of my many, many questions. Thank you for being so great! The whole process from start to finish has been massively stress free thanks to Sams guidance and efficiency.
Cal · 13 March 2024
Agent replied · 14 March 2024
Dear Cal Taylor, Thank you for your wonderful review! We're thrilled to hear that Samantha and Italy provided you with a seamless experience. Your satisfaction is our top priority, and we're delighted we could assist in making your move stress-free. Should you have any more questions or need further assistance, we're always here to help. Welcome to your new home! Warm regards, Martin & Co Bournemouth team.
★★★★★ 5/5
GoogleSelling my flat was slow and quite stressful but it would have been so much worse if we didn't have an excellent estate agent! David from Martin & co was very helpful and communicative and professional, I recommended him to my partner who has now just sold his flat with David too - thank you David and team
Hannah · 29 November 2025
★★★★★ 5/5
GoogleI would like to add this review for the team at Martin & Co Bournemouth for the excellent service we receive in the management of our property. In particular, would like to say a special thank you to Jolene, who has been excellent in the help and assistance with the management of our flat at Grand Marine Court and the complexities of the building. Her help and service has been second to none.
Oneofeachsize · 12 March 2024
Agent replied · 13 March 2024
Dear oneofeachsize uk, We're thrilled to hear about your positive experience with our team and the exceptional service provided by Jolene. Thank you for choosing Martin & Co Bournemouth to manage your property at Grand Marine Court. We look forward to continuing to deliver top-notch service and assistance. Your recognition is greatly appreciated! Warm regards, The Martin & Co Bournemouth.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
Excellent service from start to finish!
David Kunzi from Martin & Co Bournemouth has been an outstanding agent. He took plenty of time to show us the property, answered every question clearly, and provided all the details we needed without any rush. His professionalism, patience, and friendly approach made the whole experience smooth and enjoyable.
Highly recommended!
Elena · 28 November 2025
★★★★★ 5/5
GoogleMckay was absolutely brilliant. Top service and very helpful!
Giles · 8 April 2026
Agent replied · 22 June 2026
Thank you for taking the time to share your feedback, Giles. Delighted Mckay provided brilliant service.
★★★★★ 5/5
GoogleThey have been brilliant during the whole process from start to finish. Special mention to Steven Toon who kept me up to date with the progress at every stage and was quick to answer any queries I had along the way. I would highly recommend Martin & Co to anybody looking to buy or rent a property. They even provided a very special gift to me upon picking up the keys which was really nice. I will definitely be using them again in the future when my current tenancy is up. Thanks again to everyone involved.
Tony · 2 August 2023
Agent replied · 10 January 2025
Thank you for your kind words, Tony! We are delighted that you had a great experience with us and appreciate your recommendation. Special thank you to Steven for his outstanding service. We look forward to seeing you again when your current tenancy is up. Martin and Co Bournemouth team.
★★★★★ 4/5
GoogleMy old letting agents sold up and moved their list of landlords across to Martin & Co, I was concerned that I wouldn't receive the same level of service I had been used to but to be fair, they have in most areas improved on this. In particular the personal service from Zoe has been very good, responding out of hours and with little delay. I would certainly recommend them to other landlords
Matthew · 15 January 2024
Agent replied · 16 January 2024
Thank you for your kind review, Matthew! We're thrilled to hear that our efforts to provide excellent service have been recognized, especially the personal touch from Zoe. Our team is dedicated to maintaining and improving the high standards you've come to expect. Your recommendation is greatly appreciated, and we look forward to continuing our relationship with you and other valued landlords. Welcome to Martin & Co Team.
★★★★★ 1/5
GoogleNot very cooperative, hide contract clauses and use that later for their own benefit. Worst agent I have ever known. Especially in terms of returning your deposit. Thank God there always a third party involve, otherwise they would have not returned a single penny back of mine. Took 45 days rent extra, which is approx 1300.
Jasmeet · 22 November 2025
★★★★★ 5/5
TrustpilotCouldn’t be happier
I want to say a big thank you to Martin & Co for helping me rent my first home and for making the process so easy and relaxing. A massive thank you to Camilla who without a doubt helped the process remain smooth and simple with her great and efficient communication. Thank you so much!
Shannon · 25 November 2025
★★★★★ 5/5
TrustpilotPatrick Duffy You're A Credit To Martin and Co
I can honestly say that Patrick Duffy is, by far, the best estate agent I have ever come across.
Stephen · 24 August 2026
★★★★★ 5/5
TrustpilotI have had 2 successful items of…
I have had 2 successful items of business with Martin and Co and that represents my high level of trust for them. In sales I was well advised and served by Brandon who has a unique style with buyers that ensures they do not run away after showing their interest. This leads to a high rate of successful outcomes. He is both agreeable and conscientious, without ego. You won't go wrong
Mr · 14 November 2025
Agent replied · 21 November 2025
Dear Mr Devereux, Thank you so much for your kind words and for recommending Martin & Co! We’re thrilled to hear that Brandon provided you with the professional and knowledgeable service we strive for. Your satisfaction is our top priority, and we appreciate your trust in us for your selling needs. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards, Martin and co Bournemouth team.
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