Trusted Agent profile · Bournemouth, Dorset
Verified
★★★★★
811 reviews across 3 platforms
192 Seabourne Road, Bournemouth, Dorset, BH5 2JB
Part of Martin & Co, see every office.
Martin & Co's office in Bournemouth, Dorset, at 192 Seabourne Road, is rated 4.6 out of 5 across 811 reviews on three platforms, including 603 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
603
Reviews on Google
This office
4
Reviews on View Agents
This office
204
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Excellent communication with Patrick Duffy who quickly located a buyer for the property.Read the review from sellers
Many Thanks to David Kunzi at Martin &Co Southbourne for helping us find our new home. David made the whole process really easy. His communication, knowledge ...Read all 2 from buyers
We're proud of our reputation for delivering an exceptional service to buyers, sellers, landlords and investors alike in Bournemouth and the surrounding areas. Managing Directors of the Bournemouth branch are Philip and Monica Skorochod. Veterans of the property industry they have built property businesses from the ground-up both in the UK and overseas. They built up a sizeable business by selling investment properties, holiday homes and then providing a first-class rental service to their clients. They like to provide a turnkey product for clients and satisfy both local and international demands. They use the internet to provide news and information and to turn enquires into sales. With over seven miles of golden sandy beaches, Bournemouth is a popular seaside town with a variety of attractions and property types available for sale or rent. If you're looking to buy, sell or rent a property within Bournemouth or the nearby areas, a dedicated account manager at Martin & Co will guide you through the whole process from start to finish. Our team is always on hand to find the best solution to suit your individual property needs, so please do get in touch.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
1/5
GoogleNot very cooperative, hide contract clauses and use that later for their own benefit. Worst agent I have ever known. Especially in terms of returning your deposit. Thank God there always a third party involve, otherwise they would have not returned a single penny back of mine. Took 45 days rent extra, which is approx 1300.
5/5
TrustpilotCouldn’t be happier
I want to say a big thank you to Martin & Co for helping me rent my first home and for making the process so easy and relaxing. A massive thank you to Camilla who without a doubt helped the process remain smooth and simple with her great and efficient communication. Thank you so much!
5/5
TrustpilotI have had 2 successful items of…
I have had 2 successful items of business with Martin and Co and that represents my high level of trust for them. In sales I was well advised and served by Brandon who has a unique style with buyers that ensures they do not run away after showing their interest. This leads to a high rate of successful outcomes. He is both agreeable and conscientious, without ego. You won't go wrong
Dear Mr Devereux, Thank you so much for your kind words and for recommending Martin & Co! We’re thrilled to hear that Brandon provided you with the professional and knowledgeable service we strive for. Your satisfaction is our top priority, and we appreciate your trust in us for your selling needs. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards, Martin and co Bournemouth team.
5/5
GoogleGreat experience with Martin and Co all very professional. Dealt with Luke and we are always kept in the loop
We are delighted to hear about your great experience regarding our service!
5/5
TrustpilotFirst class service from the rental team
The rental team (especially Sam) are always one step ahead of me making sure I keep up with the ever changing regulations and they keep reminding me to all the stuff I have to do (cos I always forget). It gives me piece of mind that I'm not falling foul of the regulations.
5/5
GoogleI would like to say a big thank you to Philip, Manager of Martin & Co. Southbourne, for helping me to purchase a lovely home in Bournemouth. There were times through the process in which unnecessary problems and complications were caused by the sellers and all hope of purchasing the property seemed lost, but Philip shone through like a knight in shining armour and resolved everything to a fantastic positive ending. Without his help I would not have been able to purchase the property that I love. I am without a doubt grateful to him and would recommend Martin & Co for their down to earth approach and skilled knowledge in problem solving. Great Thanks Philip. Suzanna.
5/5
TrustpilotInfinite thank you… Brianna & team❤️
We would like to say infinite thank you to Brianna for her continuous support during our 3yrs tennacy & onwards. We wish you & your whole team a year of continued growth, happiness, and success this 2026, Martin & Co. Southbourne is highly recommended.✅️ Sincerely, Lee & Pearl
5/5
GoogleJust a quick thank you to Dave Kunzi and the team , for all their hard work selling our house during this current tough market. All staff were very polite and had great respect for our house when showing potential buyers around. Their communication skills were fantastic throughout the process. Would highly recommend.
5/5
GoogleI am a landlord & had a great experience with Martin and Co, in particular Jen, Camilla and Jolene. Tenant moved out on 18th November, new tenant in 5th December, with quite a bit too do in between. It was handled by all very professionally. Would recommend. Many thanks Andy.
5/5
GoogleI have been a landlord and Martin & Co took over as my agents a year ago when my previous letting agency closed. Jen Ormond, who has oversighted my property for some years, moved to Martin's and it has been really good to have her continued support. The property is now up for sale and Peter has been constantly positive and helpful. I can recommend Martin's both as a landlord and as a vendor.
1/5
GoogleWe rented a property from Martin&Co and were tenants for over three years, with no issues ever raised whilst living in the property. Six-monthly tenancy checks were completed, and nothing ever came back from these. However we are disgusted with the way they have handled our deposit return, claiming near on £400 for ‘cleaning’ despite us spending hours at the property cleaning, and the real kicker was £850 for ‘redecoration’, despite the fact the property was left in near-on the same condition as when we moved in, just with usual wear and tear where we had hung pictures on the wall and filled the holes. The quote sent over by the landlord was very inconsistent, with the alleged business at the top not registered with the address or individual named. In fact, the address actually flagged as being registered with the landlords own business, which we thought was convenient… Our property manager was incredibly unhelpful, instead choosing to raise minor issues that again, were never raised whilst we lived at the property. Judging by the reviews, it seems that if you’re selling/buying, or a landlord, then Martin&Co will give you top-tier service. If you’re a tenant looking to rent, I’d stay well away.
Dear Cosmic Wonder, Unfortunately we cannot identify you in our data base. We believe your agent is a different Martin and Co office as there are 170+ offices nationwide . We are not the head office, but the local branch. We're grateful for … More
5/5
GoogleI was after some advice and spoke to Dave Kunzi. Extremely approachable and knowledgeable. Made the whole process sound a lot less daunting than I thought and answered all the questions I had. Once ready I will definitely be bringing my property to Martin and Co. Thanks again Dave!
Dear Jack, Thank you for your glowing review! We're thrilled to hear that Dave provided you with exceptional service and valuable insights. At Martin and Co, we always strive to simplify the property process for our clients. We eagerly anticipate assisting you with your property needs and are here whenever you're ready to take the next step. Thank you for choosing us ! Kind regards, Martin and Co Bournemouth team.
5/5
GoogleThese agents are brilliant, super helpful. Especially Jen Ormond is always kind, professional and helpful. Highly recommended
Dear Zoltan, Thank you for your fantastic review! We're thrilled to hear that you found our team knowledgeable and that McKay was able to assist you professionally throughout the whole letting process. Your satisfaction is our top priority, and we appreciate your kind words. Please don't hesitate to reach out. Warm regards, Martin and co Bournemouth team.
5/5
GoogleCamilla was great in arranging a viewing promptly, was very friendly and made the process of moving much easier than expected! The whole team were very friendly when I popped in for occasional enquiries and they seemed very organised and professional. Well done guys and keep it up 🙌🏼 …
Dear Alex, Thank you so much for your wonderful review! It was a pleasure to assist you with your move, and we’re delighted to hear that Camilla and the team made your experience smooth and enjoyable. We appreciate your recognition of our efforts and professionalism. We’re always here to help with any future property needs! Warm regards, Martin and Co Bournemouth team.
5/5
GoogleCamilla was a great Personality to deal with Customer Service was a top notch
Thank you for sharing your positive feedback about Camilla and our customer service.
5/5
GoogleWe have had a very positive experience during the sale of our property from Peter Hutchison @Martin & Co :) Peter was both professional and helpful throughout making the whole process less stressful :) We would definitely recommend him and Martin & Co to others Donna Harmon 17/12/24
Dear Flexy, Thank you so much for your glowing review and 5-star rating! It's wonderful to hear that Peter's professionalism and expert guidance have given you confidence in our services.We are looking forward to our continued partnership! Best wishes, Martin and co Bournemouth team.
5/5
GoogleI have been with this company for several years and have always been happy with the service and advice received. My main contact in the last few years has been Jolene Parsons who always responds promptly, keeps me informed at all times and is courteous and friendly. She goes above and beyond the required service. I trust her judgement and have great faith in her ability to manage any property.
Thank you Mike for your wonderful review! We are delighted that you have had such positive experiences with our team, and particularly with Jolene, whose dedication and professionalism are key to our success. We are honoured to be your estate agents of choice, and look forward to continuing to serve you for years to come.
5/5
TrustpilotExcellent service
Brianna and the team at Martin & Co have been extremely professional in a timely and friendly manner. Our experience as landlords has been very positive and we can rely on Martin & Co to look after our property. Many thanks!
5/5
GoogleI am pleased to recommend David Kunzi to any prospective clients. We weren't able to find a purchaser in this difficult market but David certainly tried really hard and if there was any chance at all I feel sure he would have found it. He was professional and personable and even kept in touch by phone over his weekend off.
5/5
GoogleCamilla was really helpful and encouraging all the whole time we were searching for a place and she eventually found a place we love and now call our home.. Truly grateful to her because searching for a place was becoming stressful, she also helped us settle in well and easily.. She's the best!
5/5
GoogleWould recommend Martin & Co for all your selling needs, Luke was very professional and knowledgable thank you!
Dear Suzanne, Thank you so much for your kind words and for recommending Martin & Co! We’re thrilled to hear that Luke provided you with the professional and knowledgeable service we strive for. Your satisfaction is our top priority, and we … More
5/5
GoogleHuge Thank You to Jolene Parsons for restoring my faith in humans!!!Absolute pro,extremely helpful,friendly and could not have made moving so stress free.So nice that people care,and go out of their way to ensure things are done properly and with a great sense of humour,while still being so efficient.HUGE THANKS. Jill Jackson.
Dear Jill, We're overjoyed to hear about your positive experience with Jolene! Her dedication to providing a stress-free move with warmth and professionalism reflects our commitment to service excellence. Thank you for taking the time to share your feedback, and welcome to your new home! Warm regards Martin & Co Bournemouth team.
5/5
TrustpilotMartin and co were excellent estate…
Martin and co were excellent estate agents to deal with I rented my property prior to completion and Sam Dempster was the lady I dealt with she was efficient and friendly and got back to me quickly with any queries I had and made sure any problems were resolved quickly!
1/5
GoogleI’d rather be homeless than use martin & Co again. Phillip is a fraud and tried to scam me out of thousands of pounds until I showed proof and dates of statements and they gave me my money back. If you don’t believe me do a simple google search of the name “Phillip Skorochod” and your see all the proof you need this man has been in the news multiple times for scamming and being a scumbag. Do not use this horrible company. If you hear the name, Phillip run as far as you can.
Dear L, please reveal yourself? We at Martin and Co are proud of our relationship with our tenants. Your accusations are incorrect. Rest assure we endeavour to finding which property you are complaining about to be able to resolve your issues. Feel free to call our offices. Kind regards, Martin and Co Bournemouth.
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Yes. In The Trusted Agent 2026 awards: Martin & Co, Bournemouth won Gold.
