Trusted Agent profile Β· Bournemouth, Christchurch and Poole

Austin & Wyatt Canford Heath reviews in Bournemouth, Christchurch and Poole

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

222 reviews across 2 platforms

15 Adastral Square Canford Heath, Poole, BH17 8SA, Bournemouth, Christchurch and Poole, BH17 8SA

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Austin & Wyatt's office in Bournemouth, Christchurch and Poole, at 15 Adastral Square Canford Heath, is rated 4.9 out of 5 across 222 reviews on two platforms, including 219 Google reviews rated 5.0.

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5.0 / 5

219

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

My husband and I sold a property in Canford Heath in January of this year. Kyle and his team could not of worked harder for us with their patience and persistence. We had constant feedback and were not left in the dark. If you are selling in the Canford Heath area of Poole we highly recommend you get these guys on your side.

Tracy Β· 26 October 2017

Agent replied Β· 24 October 2024

Hi Tracey, Thanks for the wonderful, 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in Canford Heath. I will make sure your kind comments are pass on to Kyle and the entire team at the branch. Kind Regards.

5/5

Google

We purchased a property in Canford Heath and Austin & Wyatt were the estate agents representing the sellers. It was a rocky road and Kyle (the estate agent) helped us through it admirably. He went out of his way on more than one occasion to both expedite and smooth the transition more than we could hope for, even to the point of taking the keys to the property for the removal men to gain access while we were stuck in traffic! Really quite exemplary service. If we ever decide to move again (and I certainly hope that isn't for some considerable time...), we will ask him to represent us without hesitation.

Chou Β· 25 October 2023

Agent replied Β· 24 October 2024

It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

They have just been brilliant and very helpful especially Kyle, Ben and rest of the team. Many thanks for everything and hope to see you soon πŸ™πŸ» Zafer & Leman

Leman Β· 29 November 2023

Agent replied Β· 24 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Would highly recommend the team at Austin & Wyatt. Kyle (manager) and his team are so friendly and helpful. Selling our late mums property was made easier due to the caring nature shown by the team throughout the process. We were kept informed and updated at every step, but it never felt like you were just another customer. Nothing was too much for them . Thank you so much.

Amelia Β· 27 May 2024

Agent replied Β· 24 October 2024

Dear Amelia, thank you for your kind words and for recommending our team at Austin & Wyatt. We are glad to hear that Kyle and the team provided you with a caring and informative experience during the process of selling your late mum's property. We strive to make each client feel valued and supported throughout the journey. Thank you for choosing us to assist you.

5/5

Google

Just completed the property purchase. The process has been taking close to 3 months. Ben Leaper is very helpful in the process as well as after-sale service. Highly recommended. / Alex

Popeye Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We couldn't of asked for a better service. Kyle the Manager was superb. He kept us well informed and his professional approach was first class. Wouldn't hesitate to recommend their services.

Roy Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Thank you team! I have just sold my aunts property through Austin and Wyatt at Canford Heath… the team were very helpful and professional! Above and beyond. No hesitation in recommending especially as I wasn’t local. Felt very reassured and in safe hands!

Mary Β· 2 June 2025

Agent replied Β· 22 June 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt helped me get my first house! I am very impressed by their professional work. Many many thanks to Kyle and David who were very patient and thoughtful as I am a first time buyer. The whole process took much less time than I expected and they made everything go smoothly. I would highly recommend them!

Z Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you for your brilliant 5* review regarding our Austin & Wyatt team. We are so pleased you found our staff knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.

5/5

Google

We couldn’t have asked more from Kyle and all the team. They are always on the end of the phone or email with any questions or queries we have had. Feels like they are going on a journey with you. We are now coming towards completion and feel it couldn’t have gone any better, due to the support from the Austin and Wyatt, Canford Heath team. The bonus of having somewhere to go in and see them face to face is also a bonus. We would definitely recommend to anyone buying or selling.

Katherine Β· 24 March 2025

5/5

Google

We had the pleasure of working with Kyle on the purchase of our new home. Unfortunately things didn't work out, but Kyle went above and beyond for us during a difficult time. He was informative, caring and compassionate. He is a credit to his profession and Austin and Wyatt. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Kim Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Austin & Wyatt were our onward agent and yet the feeling of having someone in our corner made it feel like they were our selling agent! David and Marcus were great with the viewings we had and Kyle’s support throughout the progression of the sale was amazing. Communication was particularly good from this team! Thank you all!

Claire Β· 26 October 2019

Agent replied Β· 24 October 2024

Thanks Claire for taking the time to let us know that the service you received was amazing. Kind regards, Mark

5/5

Google

I can not rate Austin and Wyatt highly enough, when selling our house recently Kyle, David & Marcus were a fantastic help. We were kept in the loop the whole time and what seemed like a very daunting experience was made much easier by all the help and support from all the staff at the branch. Thank you all again

Charlie Β· 26 October 2017

Agent replied Β· 24 October 2024

Hi Charlie, Thank you once again for your wonderful review and congratulations on your sale! I'm pleased to see that you benefited from the passionate and personal approach taken by the Austin & Wyatt team in Canford-Heath and was kept up to date at all times during your sale. I will pass on your kind comments to David, Marcus and the entire team at the branch. Many thanks.

5/5

Google

We couldn't be happier with the service and professionalism that we received from Kyle and his team. Austin & Wyatt on Canford Heath sold our last property and found us exactly the house that we were after, with the purchase going through as smooth as clockwork. Many thanks Guys I'd recommend your services to anyoneπŸ‘πŸ» …

Wayne Β· 26 October 2019

Agent replied Β· 24 October 2024

Many thanks Wayne for taking the time to leave this amazing 5* review of your experience with our dedicated Austin & Wyatt Team. Thank you for the recommendation. Best wishes, Lucy

5/5

Google

Kyle from Austin and Whyatt is highly recommended. He is very professional and extremely helpful. We had a slightly difficult experience getting exchanged and he went out of his way to ring the solicitors for us and make sure it went though so we didn't lose our critical completion date. Very helpful team and would highly recommended. Thank you.

Sophie Β· 26 October 2017

Agent replied Β· 24 October 2024

Hi Sophie, Thank you for the great recommendation! The Austin & Wyatt team in Canford-Heath are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your wonderful review to Kyle and the rest of the team, many thanks!

5/5

Google

Kyle Nichols is an exemplary estate agent. He certainly knows the market and certainly and easily managed to sell my house for me. Very communicative and quick to explain anything I wasn't sure about. Really nice guy and an asset to Canford Heath.PositiveResponsiveness, Quality, Professionalism, Value

David Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for the wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Would 100% recommend using this estate agents. Both Kyle and David were very professional dealing with the sale of our property. Kyle went above and beyond chasing our solicitors to ensure we made the stamp duty deadline.

Richard Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

Went to go in to look at houses and they were closed when online it states its open, which was disappointing.

Whitney Β· 16 November 2025

Agent replied Β· 22 November 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

A massive thank you to the team at Austin & Wyatt Canford Heath, especially Kyle & Marcus. They helped me every step of the way from viewing the property to collection of keys. I was updated and contacted throughout the whole purchase making the whole experience hassle free. Without a doubt 5* Estate Agents

Liz Β· 26 October 2018

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Poole branch of Austin & Wyatt Estate Agents made this a hassle free experience for you. Best wishes settling in to your new home. Kind Regards, Sarah

5/5

Google

From the time of the first viewing of the Property with Markus, to completion, we received a very professional service from Austin & Wyatt. Throughout the process, Kyle went far beyond that which we expected, to ensure the momentum of the process was maintained to the eventual completion.PositiveProfessionalism

Russell Β· 25 October 2020

Agent replied Β· 24 October 2024

Hi Russell, thank you for taking the time to leave us your 5* review. Best wishes, Amy

5/5

Google

My family have just bought a house through Austin Wyatt. We dealt with Marcus and Kyle, both of whom have a great balance of being professional and personable. I had a great experience purchasing a property with them and would have no hesitation in recommending them to others.

Mel Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

Canford Heath Office are great, informative, professional and very understanding We sold our house after living there for 27 years, it was a daunting task for us but both Kyle and Marcus were patient and understanding. We highly recommend them.PositiveResponsiveness, Quality, Professionalism

Helen Β· 24 December 2021

Agent replied Β· 23 December 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Absolutely fantastic experience using Austin @ Wyatt. Arron and Kyle were spot on. Noting was to much hassle 10/10 Thankyou.

Jason Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Canford Heath Office are great, informative, professional and very understanding We sold our house after living there for 27 years, it was a daunting task for us but both Kyle and Marcus were patient and understanding. We highly recommend them.PositiveResponsiveness, Quality, Professionalism

Stuart Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

If you want a first class estate agent then contact Kyle and his team. Nothing was ever too much trouble for them and we believe they went above and beyond in dealing with our recent somewhat stressful sale and purchase but they handled everything with the utmost professionalism. Thank you all.

Jane Β· 26 October 2018

Agent replied Β· 24 October 2024

Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in the Poole branch. Kind regards, Sarah.

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