Trusted Agent profile · Bournemouth, Christchurch and Poole

Austin & Wyatt Canford Heath reviews in Bournemouth, Christchurch and Poole

4.9

★★★★★ Excellent

222 reviews across 2 platforms

15 Adastral Square Canford Heath, Poole, BH17 8SA, Bournemouth, Christchurch and Poole, BH17 8SA

Austin & Wyatt's office in Bournemouth, Christchurch and Poole, at 15 Adastral Square Canford Heath, is rated 4.9 out of 5 across 222 reviews on two platforms, including 219 Google reviews rated 5.0.

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5.0 / 5

219

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

I'd like to recommend Austin & Wyatt very highly; they were very helpful at all stages of our sale with advice and assistance. Communication was excellent with regular updates as the sale progressed and sensible advice was provided when needed. Most of the office assisted with the sale in some way, including help with our ongoing purchase for a survey. All in all, a very effective and pleasant experience.

Simon · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Huge Thank you to all the team at the Canford Heath Office and a special thank you to Kyle and David for going that mile to help me sell and get to the point of exchange - patience of saints and huge amount of experience and knowledge between them both.

Heather · 26 October 2018

Agent replied · 24 October 2024

Dear Heather, Thank you for such an excellent review, i am glad to read that the team had all hands on deck to support you throughout the process of your property sale. Best wishes in all your endeavours. Kind Regards, Sarah

5/5

Google

I first dealt with David and towards the end Kyle (David was on leave). Both were very easy to deal with and not pushy at all. They also kept me informed and chased people in the chain to ensure a smooth purchase. I would recommend to my friends.

Tim · 26 October 2019

Agent replied · 24 October 2024

Thank you Tim for your wonderful 5* review and recommendation about David, Kyle and our local Austin & Wyatt team. Best wishes, Scott

5/5

Google

Having not moved for forty years the thought of moving was quite daunting. Kyle Nichols of Austin and Wyatt was exceptional from start to finish. He kept me updated and provided assistance and advise at every point of the procedure. I would highly recommend him to anyone thinking of moving.

Judith · 10 October 2024

Agent replied · 24 October 2024

Thank you Judith for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

We recently sold our property via this branch and we have been very impressed with the service we received from start to finish! All staff members are friendly, knowledgeable and professional! We had a fairly big chain and the level of communication between myself, Estate agents and solicitors has been first class. They also worked tirelessly to keep our chain together for which we are truly grateful! We would highly recommend using this branch, and we will definitely use them again!

Dwaine · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

I would personally like to thank both Kyle and David for both selling our home and helping us to find our dream home. They have both gone above and beyond to make the process as smooth as possible for us from start to finish, and have offered us friendly, professional advise, support, and encouragement throughout. This is not the first time that we have bought and sold properties through Austin & Wyatt, and if we move in the future we would turn to them again. Kyle even remembered us from our last house sale and purchase 11 years ago, which gave our dealings with him a personal touch. The team at Austin & Wyatt Canford Heath are great! And we are extremely grateful for all of their hard work over the last few months.PositiveResponsiveness, Quality, Professionalism

Jodie · 25 October 2022

Agent replied · 24 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

4/5

Google

Kyle has been nothing but helpful and has truly gone above and beyond to make sure the process goes as smoothly as possible, would recommend to everyone!

Abbie · 10 January 2023

Agent replied · 9 January 2025

Thank you for taking the time to share your experience and for your wonderful review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Definitely recommend Austin and Wyatt Canford Heath, Kyle and Marcus were very professional and supportive throughout the whole process, which went very smoothly. Can't thank you enough

Amanda · 10 January 2023

Agent replied · 9 January 2025

Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations

5/5

Google

Recently purchased my house in Bear Cross via Austin & Wyatt. I was looked after by Kyle who was excellent throughout the process, even to the point he knew more about my own sale than the agents I had instructed in Northampton, where I was moving from. I now plan to extend my house and Kyle is assisting with ensuring the design & budget is in keeping with the market requirements and potential future sale price. What more can you ask from a local agent and when it comes to sell and move on it will be via Austin & Wyatt.

Steve · 26 October 2016

5/5

Google

My wife and I bought a property in Canford Heath just over 3 years ago via Austin & Wyatt, the service was extremely good with friendly approachable staff that assisted us through the whole experience. So when we decided later last year to move property it was an easy choice in who to market and sell our house. Kyle and David were very professional and helpful with in marketing the property via different media means as well as selecting the right type of potential buyers. Once the property was sold they continued to support us in finding our dream home not necessarily via them. We eventually found our dream home and continued to have support and advice from the Austin & Wyatt team through the exchange and completion process. I would happily recommend this branch and will look to use their services again in the future. Fernando

Fernando · 26 October 2016

5/5

Google

Kyle and Markus were excellent at helping me buy my first home! They were both very professional and efficient at getting things underway but also very friendly and genuine! When I come to sell, I will be giving them a call, no doubt about it!!! :)

Reem · 11 January 2018

Agent replied · 9 January 2025

Hello Reem, thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Kyle, Markus and the team at Austin & Wyatt, Canford Heath. Best of luck with settling into your new home. Many thanks.

5/5

Google

Always helpful and responded to questions really quickly and got the job done. Our agent Kyle Nichols was friendly without being pushy would always reccomend him and the Canford Heath branch. Professional and friendly.PositiveResponsiveness, Professionalism

Christine · 25 October 2021

Agent replied · 24 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Kyle Nichols was excellent in assisting us with our purchase. No request was too big, he did everything he could to help get the sale agreed and over the line. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Holly · 25 October 2021

Agent replied · 24 October 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt were absolutely fantastic with the selling of our property. Kyle Nichols really helped us above and beyond what he needed to. He also really helped with the purchase of our new property and we don't know where we would have been without his help. He made a very fraught experience tolerable. A big thank you to all of the team.

Jan · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Just bought a house through Austin Canford and they were absolutely brilliant! Can’t fault them at all! Kyle and the team were on it and it was such a smooth transaction :)PositiveResponsiveness, Quality, Professionalism

Lydia · 25 October 2021

Agent replied · 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful, empathetic and professional agents. I have just sold my house through them, however the solicitor I was assigned for the conveyancing was appalling, the complete opposite. A&W helped tremendously, by pushing the solicitors on both sides, resulting in a positive outcome, just within the timescale I needed. Ps, if you're offered Conveyancing Direct, I would recommend that you politely decline.

Tony · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle Nichols I highly recommend. He explained everything very clear and did not fail to sale the house. First Viewing he sold are house which I thought was very impressive. Also I would like to add I had gave him a complex sale as me and my ex partner had spilt up. He managed to deal with us both separately and got the job done with a lot of hard work which I appreciate

Daryl · 25 October 2022

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I can't thank Kyle enough for helping us purchase our property, nothing was too much trouble. We will definitely use them again in the futurePositiveProfessionalism

Tina · 25 October 2022

Agent replied · 24 October 2024

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

David and Kyle from Austin & Wyatt Canford Heath have been so helpful from the first viewing all the way through the buying process. They also recommended a Mortgage Broker that saved us thousands! Thanks Guys! :-)

Sam · 25 October 2020

Agent replied · 24 October 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Kyle and the team were fantastic with helping with our property purchase. All of our questions were answered promptly and sometimes even outside of their own individual working hours. We couldn’t be happier with the service we received. Highly recommended.

Steve · 26 October 2019

Agent replied · 24 October 2024

Thank you Steve for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

I can only imagine the problems your team experienced throughput the sale of my property but Kyle made it seamless throughout, keeping us well informed through the entire journey and for which we are truly thankful. A great asset to the company Jimmy

Jimmy · 26 October 2017

Agent replied · 24 October 2024

Thank you Jimmy for your amazing 5* review of Austin & Wyatt, Canford Heath. I will make sure your kind words are passed to the branch team. Kind regards, Scott

5/5

Google

Dear Jane, I’m sorry for the delay in sending you this but things have been very busy our end. However I was so impressed with your presentation and sales skills I feel compelled to write you this recommendation both to you personally and on Google. We viewed a property with your company and then needed, at late notice, a second viewing. This is when we met you! Punctual and prepared and enthusiastic. It’s so refreshing to meet someone who enjoys their job. You knew so much about the property it really helped us to make a decision. You also asked good questions which helped us to think clearly about our needs. You are a very experienced estate agent and value, time served and knowledgeable. You knew the area, the building and were able to tell us so much information. Although we went on to buy another property I wanted others to know to put their trust in you to sell or find homes. Your employer would do best to ensure they keep you and I would say a promotion should be in order too! Many regards Lara and GaryPositiveResponsiveness, Quality, Professionalism

Lara · 25 October 2021

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

During a very stressful process, the best part of it was definitely Kyle, who helped us during the our purchase - always on the ball, driving the process forward. The rest of the team at A&W were very helpful too and stepped in when needed when Kyle was on leave. We would definitely recommend them!

Sarah · 25 October 2022

5/5

Google

Absolutely nothing negative to say about the team. We haven’t completed our sale as yet. But their support in doing so is excellent. We highly recommend the canford heath office. If you’re looking for great communication and peace of mind.

Leroy · 17 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

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