Every review we hold for the Botley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn't recommend Jackson and Bailey enough! Ben and the team were fantastic and whenever we had a question, they were so responsive, we were never left waiting, even after office hours! If you want an agent who has that personal touch, this is the one to go to! Thanks so much, we are so happy in our new home!
Michelle · 18 June 2022
Agent replied · 17 June 2024
Hi Michelle, WE GOT THERE!! Huge congrats for your sale and purchase! Was great to work with you and be happy making lots of memories for in your new place. Ben
★★★★★ 5/5
GoogleWe were in a rather long and complex chain.With a few bumps along the way.
But Ben kept us fully updated and was always on hand to answer any questions.
I dont think we would have got there in the end without Ben.
Would i use them again ?
Yes undoubtedly....but hopefully not for a long time yet.
Would i recommend them ?
Absolutely.PositiveResponsiveness, Professionalism
Tim · 25 August 2021
Agent replied · 17 June 2024
Hi Tim,
Thank you so much for a great review!
Would I work with you again?
Absolutely! It was a pleasure!
Ben
★★★★★ 5/5
GoogleJackson Bailey estate agents were really impressive from start to finish and made selling my property that much easier. Ben and Jack kept me informed every step of the way and remained very professional throughout the whole process. If you you want an easy, professional and reliable service these are your guys, give them ago I promise you won't be disappointed 💯PositiveResponsiveness, Quality, Professionalism, Value
Nick · 25 August 2021
Agent replied · 17 June 2024
Thanks Nick, it was a pleasure working with you and thanks again for all the recommendations you’ve given us too. Ben
★★★★★ 5/5
GoogleJackson Bailey (and specifically Jack) have been nothing short of excellent with our move. The service they offer is both professional and empathetic. From their speedy response times to their invaluable expertise, we would recommend them …
Jodie · 16 December 2025
Agent replied · 12 December 2025
Hi Jodie, thank you so much, hope you're happy in your new home.
★★★★★ 5/5
GoogleEasily one of the best decisions we've ever made was using Jackson Bailey. The duty of care was outstanding throughout. They look after you even once the property is sold and make sure that everything goes through smoothly.
We couldn't thank Ben and his team enough. Amazing service!
Paul · 18 June 2023
Agent replied · 17 June 2024
Hi Paul, thanks for taking the time to leave a review! Hugely appreciated from the team! So glad you guys got into your amazing new home. Have fun making new memories! Ben
★★★★★ 5/5
GoogleBen and his team were excellent from start to finish of our house sale. Would very happily go with them again and recommend them. Communication in particular was excellent which helped everything run smoothly and ensured we got the sale we hoped for.
Rob · 21 October 2023
Agent replied · 17 June 2024
Hi Rob, thank you so much! Really appreciate it! Good luck on your new home! Ben
★★★★★ 5/5
FacebookBen, Jack and the whole team made the process of selling our house completely stress free. They are always available to chat via what’s app, made a point of keeping us up to date every step of the way and were really good at ensuring everything was moving along quickly and smoothly. If we ever buy / sell again I won’t be going to anyone else! Hands down the best estate agent I’ve ever dealt with. And they sold our house in a week! Absolutely recommend!
Alex · 1 June 2024
Agent replied · 27 November 2025
Hey Alex, thank you so so much for leaving a review! Hope all’s well with you guys. 😀
★★★★★ 5/5
GoogleWe recently instructed Jackson Bailey to sell our property in Bitterne and have just completed. Ben and Jack were professional, responsive and helpful at all the stages. In the midst of moving house with a toddler during a pandemic, they were the perfect people to take a bit of stress away! Communication was perfect and would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Alex · 25 August 2021
Agent replied · 17 June 2024
Hi Alex, thanks for a great review and I was so pleased it was so simple! Hope the three of you are very happy on your fantastic new home! Ben
★★★★★ 5/5
GoogleGreat customer service from Ben and his team, kept us well informed throughout. As I work for an independent estate agent in Salisbury it was very important to me to have an honest agent, be given regular feedback and to keep us in the loop selling our late aunts property. Jackson Bailey was superb and nothing was too much trouble. Thank you again. Becky, Andrea and family.
Becky · 19 June 2019
Agent replied · 17 June 2024
Hi Becky, thanks for such a great review and for trusting us to deliver at such an emotional time. Really glad we got the opportunity to work with all of you. All the best.
★★★★★ 5/5
GoogleBen and Jack were both great to deal with and very easy to get hold of when we needed them.
We had a bad experience with an online estate agent but Jackson Bailey were extremely professional and motivated throughout helping to get our sale through.
I would have no hesitation in recommending or using them again.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 18 June 2021
Agent replied · 17 June 2024
Hi Dan, thank you so much for your review! Very happy the sale completed fairly quickly! Wish you both luck moving forward. Ben
★★★★★ 5/5
GoogleBen and the team at Jackson Bailey made our move so easy and stress-free. Our house sold within a week of going on the market with them and at every step they were friendly and efficient. They are very competitively priced and the quality of marketing, feedback and communication is second to none. I would thoroughly recommend them if you are thinking of moving house.
Glenn · 19 June 2019
Agent replied · 17 June 2024
Hi Glenn, thank you so much for a great review. It was a pleasure to work with the both of you, good luck in your new home and all that the future brings. Ben
★★★★★ 5/5
GoogleFantastic service from start to finish. Ben was on hand 24/7, and always went the extra mile, answering any questions promptly, and supporting us with elements after the sale (putting us in contact with builders etc). We received incredible care and support throughout the process, so would highly recommend anyone to use Jackson Bailey. Thank you for all your help and patience.
Andrew · 18 June 2020
Agent replied · 17 June 2024
Andrew & Megan, thanks for being such great clients really looking forward to seeing the end result. All the best! Ben
★★★★★ 5/5
GoogleFirst class excellent service from a very professional company. Nothing was too much trouble. I can honestly say that Jackson Bailey put 100% into selling my house. Ben is an extremely nice, genuine person who was happy to be contacted at any time. I was a novice at selling a property and there were so many estate agents to choose from. I struck gold!
Jo · 19 June 2019
Agent replied · 17 June 2024
Hi Jo, thanks so much for your kind words and great review. I hope you're very happy in your new home.
★★★★★ 5/5
GoogleI can absolutely testify to Jackson Bailey's incomparable service as estate agents.
Not only did they get us an offer on our property quite quickly considering the recent challenging market, but more importantly, they did not just focus on getting us an offer (as some estate agents only do). From the beginning, they excelled as our estate agents during the entire process and were with us throughout the way: they tirelessly chased everyone involved regularly and communicated with us frequently, ensuring the success of the sale.
We are now living in our new home and we couldn't be happier and more grateful to them.
Alexandra · 20 November 2023
Agent replied · 17 June 2024
Hey Alex, thanks so much for your kind words! You guys made it our pleasure and would love to work with you again! Enjoy your new home and have a fab first Christmas there! Ben
★★★★★ 5/5
GoogleIt is difficult to put in to words just how much better Jackson Bailey are than your average estate agent. Their team make sure that your house is marketed and sold with all of your best interests in mind and all of your demands met. In addition to this they offer good suggestions and advice that shows they really do care about your property and about you as a client of theirs. This is of course in stark contrast to the majority of other estate agents who like to do as little as possible for as much money as possible.
The Jackson Bailey team fully understand the needs of the modern house vendor and make sure that communication is maintained throughout the process and that they are contactable at all times. Most importantly, they make sure that they do absolutely everything in their power to ensure that your house is sold, closely monitoring the process throughout and providing updates. They took a lot of the stress out of our long and drawn out house move and we can't thank them enough. We would highly recommend them and consider them the only team for the job!
Jack · 20 November 2023
Agent replied · 17 June 2024
Hi Jack, thank you so much for your amazing review and for the opportunity to work with you guys! It was a pleasure! Have an amazing time building memories in your new home! Ben
★★★★★ 5/5
GoogleBen and his team at Jackson Bailey were phenomenal throughout. The communication was excellent and they went above and beyond without a second thought at every stage. Genuinely nice people and couldn’t recommend them anymore highly!
Sam · 23 July 2023
Agent replied · 17 June 2024
Hi Sam, thanks for the review-really appreciate it! Hope you guys are very happy in your new home, until the next move… Ben
★★★★★ 5/5
GoogleJackson Bailey Ben & Jack are outstanding estate agents!
With other estate agents we felt like we were forgotten.
However Jackson Bailey looked after us, communicated with us, they know what they are talking about, we always had a response the same day no matter the time of our query, they went out of their way to complete things we requested.
They are really good people providing a very satisfactory service!
100% recommended!
Thank you guys
Chris · 19 January 2024
Agent replied · 17 June 2024
Hi Chris, thanks so much for your great review! We really enjoyed working with you too. Hope you make fantastic memories in your new home. Ben
★★★★★ 5/5
GoogleExcellent experience with Jackson Bailey! The team was professional, knowledgeable, and very responsive. They made the whole property process smooth and stress-free. Highly recommended!
I can also draft 4, 5 alternative 5-star reviews highlighting their friendliness, efficiency, or quick communication if you want.
Adib · 9 April 2026
★★★★★ 5/5
GoogleWe Highly Recommend Jackson Bailey, As they helped us to find our first property.
Jack and Ben were always answering our questions quickly and keeping us updated throughout the process.
Jony&Glenn
Jony · 21 October 2023
Agent replied · 17 June 2024
Hi guys, thanks so much for leaving a lovely review! Looking forward to giving you your keys tomorrow! 😀 …
★★★★★ 5/5
GoogleRecently bought a flat through Jackson Bailey and have nothing but positive things to say about these guys.
Ben was great at keeping into contact, chasing solicitors, giving updates and answering any questions we had through the whole process.
Will definitely use them when we eventually sell the place we’ve just bought.
Matt · 18 June 2021
Agent replied · 17 June 2024
Hi Matt, just a quick note to say thank you for a lovely review! My door will be wide open for you guys when you come to move on up the ladder. All the best.
★★★★★ 5/5
GoogleWe were so impressed with Jack when he showed us around the house we wanted to buy that we asked him to sell ours. We were not disappointed, Ben and Jack were always happy to help. They really came into their own in keeping pressure on the solicitors! Would recommend Jackson Bailey to anybody. Thanks gents.
Roger · 18 June 2020
Agent replied · 17 June 2024
Hi Roger, thank you so much for your review! Hope you’re all really happy in your great new home! Ben
★★★★★ 5/5
GoogleJackson Bailey handled the sale of our property with the utmost professionalism and commitment, and were always available and responsive to any requests, regardless of the time of day - nothing was too much trouble. I couldn’t be more …
Julie · 16 June 2025
Agent replied · 11 August 2025
Hi Julie, thank you so much for a fantastic review. A hard slog but we got there. Thanks again, Ben
★★★★★ 5/5
GoogleI could not recommend them enough. Ben has been incredible and he has done everything in his power to help me move. He has taken care of me during the stressful process of moving. Always picking up the phone, solving all my queries and supporting me every step of the way. Thank you guys
M · 25 August 2020
Agent replied · 24 August 2024
Hi Lourdes, well we got there on the end! So happy you’re finally moved and on your lovely new home! Hope you make some great new memories there! Looking forward to the house warming.. all the best, Ben
★★★★★ 5/5
GoogleFantastic experience. The house sale was becoming a right pain due to solicitor issues but Ben kept me entirely in the loop and communicated with the buyer, their solicitor and mine. I believe most agents would have lost patience. Very professional outfit. Highly recommend.
Charlie · 18 June 2022
Agent replied · 17 June 2024
Hi Charlie, thank you for the great review. Can’t wait to see the new place when you’ve finished the reno. Ben
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