Jackson Bailey Botley reviews

★★★★★ 5/5

Google

We have just completed on the selling of our house and wanted to give a review regarding our experience with Jackson Bailey. From beginning to end they have been very professional and given a very personal service. We have mostly been liaising with Ben and have found him to be very professional, friendly and focused. All viewings of our house were arranged by a very handy WhatsApp Group that included Ben and his colleague Jack. Jack was also fantastic and excellent with communications. We found the WhatsApp group perfect for confirming viewings as we both work. Feedback from each viewing was instant, quite often we would receive it within 10mins of the Viewing finishing. All offers were handled professionally and as Ben in particular does not always work to the normal confinement of 9-5, so negotiations were discussed well after 6pm which was brilliant for us! Once our house was under offer, Ben remained professional and informative throughout. Ben was very efficient and kept us in the loop at all times. He also helped to maintain a good relationship with all chain parties. Ben always went above and beyond and provided such excellent customer service. Jackson Bailey really are far superior to other agents we have experienced working with. You just can’t get what they offer anywhere else. Dealing with them was a pleasure! We would like to say a massive thank you to Jackson Bailey and would recommend to all friends and family. We certainly wouldn’t use any other Estate Agent in the future. Good luck with all your future sales.

Gemma · 18 June 2020

★★★★★ 5/5

Google

Had our property on the market with Jackson Bailey. They were professional and I like the fast communication for updates and booked viewings. Would recommend if you're looking to sell your property.

Ben · 9 April 2026

★★★★★ 5/5

Google

After several failed attempts at selling my property in the past, I was really anxious about trying to sell again. Jackson Bailey were amazing! I cannot rate them highly enough, their communication was great throughout the whole process, despite it being a rather long and frustrating process at times. They provided reassurance when I needed it and were easy to contact. Thank you so much, we are so so happy in our new home 😁

Fiona · 26 January 2025

★★★★★ 5/5

Facebook

Ben was recommended to us and I’m so pleased he was. We tried to sell our house last year with no luck and Ben & Jack sold it within 24 hours of going on the market! They are proactive and really helpful and made me feel at ease. We loved the communication with them, being able to message them after hours. We had to use other agents for our purchase and they were awful in comparison. Would definitely recommend Jackson Bailey to anyone!!

Andrea · 12 September 2019

★★★★★ 5/5

Google

We received an absolutely incredible service from Jackson Bailey. As first time buyers we had a lot of questions and needed a lot of hand holding, but Ben was there night and day, 7 days a week to walk us through the process and answer any questions we had. He was patient, professional and has an exceptionally personable and courteous personality. From start to finish Jackson Bailey went above and beyond their call of duty to make sure we knew exactly what was going on and to make our purchase as easy as possible. I couldn't recommend them enough. Thanks again Ben!

David · 19 June 2019

★★★★★ 5/5

Google

Jackson Bailey are first class Estate Agents! I will be recommending them! Ben and Jack worked so hard for us, giving great advice, portrayed our home to its best potential with great photos, they called after every viewing and we didn't once encounter an answer machine or delay in contact. Very personal and friendly service, I didn't ever have to say my property address or reference number, it was first name basis. I cannot fault Jackson Bailey, highly recommend! Thank you Ben and Jack!

Carly · 19 June 2019

★★★★★ 5/5

Google

Jackson Bailey are by far the best Estate Agents in Hampshire! The service you will receive from them is first class. I have never known any estate agent put so much effort into their work. Phone calls and text messages straight after every viewing so that you are aware of what is happening. None of this waiting 3 days for the agent to tell you they didn’t like it or thought it was too expensive. Ben and Jack were on the button every time. In a very difficult market Ben and Jack put 1000% effort into getting a sale for our property. They even helped me to shift some boxes on my completion day as I was running out of time. I wouldn’t hesitate to recommend Jackson Bailey. Amazing service and available 7 days a week!! Thank you both for being so helpful and actually caring about your customer. Good luck in the future, keep doing what you are doing.

Chris · 19 June 2019

★★★★★ 5/5

Google

Jackson Bailey did a very professional job of selling our house during lockdown. Both Ben and Jack were friendly and helpful throughout the process and were quick to respond to any questions we had. They set up a WhatsApp group which I especially found to be very handy as we had a toddler so it wasn’t always easy to answer calls. I would recommend Jackson Bailey if you’re looking to move homePositiveResponsiveness, Professionalism

Helen · 18 June 2021

★★★★★ 5/5

Google

Ben and Jack were excellent throughout the selling process, always on hand to answer our questions and nothing was too much trouble. They are such nice people who go above and beyond. They have been a pleasure to deal with and we would highly recommend them to anyone! Working regularly with estate agents in my job I can honestly say Jackson Bailey are a cut above the rest and they genuinely care about their work and clients.

Jacob · 18 June 2020

★★★★★ 5/5

Google

We cannot reccomend Ben and Jackson Bailey enough. Fantastic service from start to finish. Ben is open , honest and his communication is unparalleled. Nothing is too much trouble and he’s always on hand. You cannot ask for more. Thanks everyone at Jackson Bailey. Jen and Russ

Russ · 19 January 2024

★★★★★ 5/5

Google

What a truely refreshing experience, Ben was personable from the first time he came to value our house and we knew he was the agent for us. He was realistic with the price and approach for our sale, an open house was his suggestion and both the pictures and advert were of a high and realistic representation of our home and managed to promote and find a significant number of viewings for an entire Saturday open house. True to his word Ben gave us considerable and detailed feedback on each viewing. By the Monday he managed to secure us an offer we where happy with. From this moment onwards Ben has communicated constantly and at every step of the way and even prevented a potential chain collapse, managing our expectations but also supporting our buyers to help to secure both our sale and their purchase. I couldn’t recommend Ben and his team enough, thank you Ben for your perseverance and tanasaty in securing us our sale. Jackson Bailey deserve to disrupt the status quo in a well established market place.

Jon · 19 June 2018

★★★★★ 5/5

Google

Ben from Jackson Bailey has been fantastic. From the first call to the valuation and the service agreement which was returned by hand in person within a matter of hours, right through to the marketing of my property, of which the portfolio was outstanding "again down to Ben's persistent eye to detail", which led to my property being sold within days for just under the asking price to which again Ben went above and beyond to achieve,. What more could we want from an estate agent? Ben has been in my opinion above extremely efficient throughout the process, keeping me updated regularly, chasing both solicitors and vendors, no matter what time of day. He clearly knows the market and the field very well. Finding a good estate agent you trust is a hard task in my opinion, especially after the bad experience I suffered from one of the big high street agents, but I felt at ease with Ben instantly "no false promises just honesty". I would and have not hesitated in recommending Ben to my friends, friends of friends and family . If you are looking for an efficient, trustworthy and reliable agent where nothing is too much trouble, then choose Jackson Bailey and I promise you will 100% not be disappointed. Ben, thank you again.

Stephanie · 19 June 2018

★★★★★ 5/5

Google

I've been looking for a house with my partner for some months, and we ended up viewing 16 in total before having an offer accepted on one, including with agents such as White & Guard, Your Move, Richmonds, Pure, Purple Bricks and David Evans. Ben at Jackson Bailey was by far the most switched on and knowledgeable about each of the 4 properties we viewed with him over the course of a number of weeks. Although I felt that Ben was very patient in helping us to find a property that suited us (which we appreciated), it was actually his selling skills that I was most impressed with, as his agency clearly has a strategy of maximising interest in a particular property in order to secure a quick sale close to the asking price for the seller (two of the houses we viewed with Ben sold within 2 days of first viewing). Although we personally had already found a buyer for our property through another agent, Jackson Bailey's strategy, combined with Ben's knowledge of the 'selling points' of each of the houses we viewed with him, mean that if we come to sell again in the future, we would choose to sell through Jackson Bailey.

M · 19 June 2018

★★★★★ 5/5

Google

Ben from Jackson Bailey has been fantastic. From the first call to the service which was returned within a matter of hours, right through to the marketing of our property, to sold within 6 days for the full asking price. What more could we want from an estate agent? Ben has been extremely efficient throughout the process, keeping us updated regularly. This has been via text, phone and email, no matter what time of day. He clearly knows the market very well. Finding an estate agent you trust is a hard task in my opinion but I feel at ease putting our trust in Ben. I would not hesitate to recommend Ben to our friends and family. If you are looking for an efficient, trustworthy and reliable agent where nothing is too much trouble, then choose Jackson Bailey and you will not be disappointed.

Jo · 19 June 2018

★★★★★ 5/5

Google

I have been very impressed with Jackson Bailey so far. From the very start Ben has been really helpful and informative. Ben has been available at any time by phone, text or email, which is fantastic when you have a busy lifestyle. I realised how valuable this was recently when my partner and I wanted to make an offer on a property with another estate agent, but they were closed at 4pm on the Saturday and not open at all on he Sunday! So frustrating for buyers that are limited to being able to view properties at the weekend only. So the fact that Ben is always available means an interested person will never be missed! My property sold within two weeks of being on the market and Ben has kept me up to date at all times. I cannot fault Jackson Bailey and would recommend them to anyone.

Gemma · 19 June 2018

★★★★★ 5/5

Google

We bought and sold through Jackson Bailey. It was a long chain and a complicated house that we were purchasing so it took just over a year. Ben dealt with most of our enquires and was excellent throughout. He kept the chain together and was very patient as we had many enquires to follow up on, re negotiations etc. Previously I held a dim view of estate agents but Jackson Bailey have changed my opinion.

Joe · 14 December 2024

★★★★★ 5/5

Google

Jack, Ben and Shane are a fab team and meet every expectation you would want from a professional estate agent. Thank you so much for all of your hard work during our sale and for not once making us feel stressed or pressured.

Sophie · 9 December 2025

★★★★★ 5/5

Google

I recently purchased a house through Jackson Bailey, and I couldn’t be happier with the service they provided. From start to finish, their team was exceptional in managing the entire process. What really stood out was their proactive approach in chasing the chain and keeping us consistently informed. They were always on top of things, providing regular updates and addressing any concerns promptly. Their professionalism and dedication made what could have been a stressful experience much smoother and more manageable. I highly recommend Jackson Bailey to anyone looking to buy or sell a property. Their commitment to customer satisfaction and efficient handling of was excellent.

Fiona · 24 September 2024

★★★★★ 5/5

Google

Unfortunately we weren’t able to go with Jackson Bailey due to the circumstances of our sale, but Ben was incredibly helpful every time we dealt with him, even when we advised him we would be marketing elsewhere. Every time I called Ben answered straight away and was always able to completely answer any question immediately. Jackson Bailey were the most genuine and thorough agent that we dealt with and we would absolutely recommend them

Dan · 18 June 2020

★★★★★ 5/5

Google

We recently bought or first home through Jackson Bailey. There was quick and easy communication, Ben was super friendly and helpful when we needed it and was always on the ball following up emails when an issue arises. We are very grateful and now we have our beautiful 1st home. Thank you guys!

Shannon · 18 June 2023

★★★★★ 5/5

Google

We were lucky to have bought a house from Jackson Bailey last month and felt like they have helped more than our solicitor! Ben chased the chain, kept us updated regularly and helped with getting the purchase moving forward as smoothly as possible. He was always very responsive, kind, helpful, and honest in all his communication. I wouldn't hesitate to recommend them or use them if we wanted to sell our lovely house.

Soyanne · 14 December 2024

★★★★★ 5/5

Google

We sold our flat with Jackson Bailey earlier this year after meeting Ben at a viewing of a house. Ben was very professional, friendly, helpful, quick to reply and did his research about the area so could target it to the right people. We're really glad we went with Ben instead of one of the usual bigger estate agents as we got a great service. We highly recommend them over others. Thanks Ben.

Ying · 18 June 2020

★★★★★ 5/5

Google

Ben, Jack and Shane have been fantastic throughout my sale. Their communication has been excellent, I really appreciated how quickly they updated me after viewings and how easy they were to reach on WhatsApp whenever I had a question. …

Adrian · 16 December 2025

★★★★★ 5/5

Google

Ben and team supported on the sale of our home . We had lived there for 35 years and it was a scary thought. However Ben was fantastic and supported us all the way. Our house sold in 4 days but much support was given throughout the process. We are very grateful and would recommend Jackson Bailey outstanding customer service and kindness

Julie · 18 June 2022