Trusted Agent profile

Jackson Bailey Botley reviews

β˜…β˜…β˜…β˜…β˜… Excellent

219 reviews across 3 platforms

Botley Mills, SO30 2GB

Jackson Bailey's Botley office at Botley Mills is rated 5.0 out of 5 across 219 reviews on three platforms, including 208 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

208

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jackson Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Botley office, from every platform, shown as written. First names only.

5/5

Google

I cannot praise Jackson Bailey enough. Honestly amazing. We had a fair few hiccups along the chain and they kept us informed the whole time. Constantly going above and beyond. So much support was given throughout the process by Ben. Never had the need to chase them up (they did alot of the chasing for us 😊) If you are thinking of selling I would highly recommend the team.

Tanya Β· 18 June 2023

Agent replied Β· 17 June 2024

Hey Tanya, thank you so much for the review!! It was a pleasure working with you and I hope you have a lovely first Christmas in your new home!!! All the best, Ben

5/5

Google

My partner and I sold our flat using Jackson Bailey and the whole experience was brilliant! Second to None! Everything ran very smoothly - excellent communication through WhatsApp and made everything easy and understandable. Ben and the rest off the team made the whole experience stress-free! 100% recommended Jackson Bailey and we will be using them again when we purchase our next home! Thank you all again!!

George Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi George & Bonnie, thank you so much for taking the time to write this review. It was a pleasure to work with you two! Very glad you had such a positive experience and can’t wait to work with you again. Take care and until the next time. All the best, Ben

5/5

Google

Excellent agents, can't recommend highly enough. Really good communication, answered all our questions and more, brilliant recommendations, really happy with everything. Thank you very much!

Joe Β· 9 April 2026

5/5

Google

We can't commend Ben and Jack enough for their professional and attentive work ethic. Ben went above and beyond to make the process as painless as possible for us first time buyers! Would always recommend.

Miles Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Miles, thank you both for a great review! Can’t wait to give you the keys in a few days! Hope you’re very happy in your first home. Ben

5/5

Google

A first class service provided by Ben from Jackson Bailey. Ben was in constant contact with us and provided regular updates and kept on top of things. If i ever sell or buy again i know who ill be going with!

Vicki Β· 19 June 2019

Agent replied Β· 17 June 2024

Hi Vicki, thank you for a great review! If you ever move again I’ll be ready and waiting! For now though I hope you enjoy your lovely new home.

5/5

Google

Buying a house is a stressful experience at the best of times, let alone buying one in the middle of a pandemic. But having Ben from Jackson Bailey in my corner made a world of difference. I had a complicated purchase and if it wasn't for Ben's hard work, knowledge and expert advice I wouldn't be the proud new house owner I am today. Ben's communication was excellent throughout the whole process. My advise to everyone is, if Ben calls you, pick up the phone it's important. Jackson Bailey's dedication to both buyers and vendors is what sets them apart from the rest of the pack. One of my friends has also bought a house through Jackson Bailey and they too have nothing but high praise for them. Thanks for all your help Ben. If you're selling a house, I'd definitely recommend you use Jackson Bailey. And if you're lucky enough to buy a house through Jackson Bailey I can guarantee you'll have a great experience.PositiveResponsiveness, Quality, Professionalism, Value

Peter Β· 25 August 2021

Agent replied Β· 17 June 2024

Hi Peter, thank you very much for such a great review! It was a tough one but hey we all got there in the end! Cracking house you have there and enjoy it! All the best, Ben

5/5

Google

Thank goodness for Jack at Jackson Bailey.... had it not been for Jack's attention to detail and persistent effort my house move would have fallen through. That may not sound remarkable until you know that Jackson Bailey were not MY estate agents! The fact is that to 'protect' their own (very lucky) clients they took up the slack where my agent had failed. Amazing! I can't thank you enough. I guess it shows that using an independent agent, rather than a large company, means that you receive exemplary personal service because they take pride in their own business. They were completely up to date with what was going on and therefore were able to alert me to action needed from my side which saved the day. Have no doubt that you are in the safest hands with Jack and I only wish I had signed up with them myself. I have been singing their praises to everyone. Do not hesitate to sell/buy with this estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Sharon Β· 25 August 2021

Agent replied Β· 17 June 2024

Hi Sharon, Thank you so much for taking the time to write that outstanding review! Very much appreciated! All The Best! Jack

5/5

Google

Ben and all Jackson Bailey employees have been absolutely brilliant in helping me sell my home I have never had to deal with anything like this before and found their endless support and professionalism so re assuring. Even when their were problems beyond our control, nothing was to much trouble. I strongly recommend this company to anyone wishing to buy or sell a property

Sue Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Sue, thank you so much for leaving your lovely review. Very glad we were able to help you with the move. All the best and good luck moving forward. Ben

5/5

Google

We bought the house with Jackson Bailey and had a great experience. Ben always was on the phone to answer any of our questions, very helpful and very polite. I can highly recommend them, they did an amazing job!

Anastasiya Β· 5 November 2024

Agent replied Β· 11 December 2024

Hi Anastasiya, Thank you for the review. I hope you guys will be very happy in your new home in time for the holidays.

5/5

Google

Communication has been excellent from start to finish throughout the purchase of my property. Both Ben and Jack are enthusiastic and trustworthy answering any queries promptly. I will definitely use Jackson Bailey in the future and highly recommend them.

Helen Β· 3 November 2024

Agent replied Β· 11 December 2024

Hi Helen, thank you so much for your review! It's been great working with you and until the next time. Have fun making memories in your new home.

5/5

Google

By far the best estate agent I've we've dealt with. They were agents for the flat I bought but were unbelievably helpful to me, keeping me updated with all the steps and chasing things up with solicitors. Love the fact they use whatsapp to communicate as it saves trying to take calls at work. Really genuinely nice guys who go the extra mile to help push the sale along. Would highly recommend them to everyone looking to sell a property.

Amy Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Amy, thank you so much! What a review! Hope you are very happy in your new apartment. Thanks, Ben

5/5

Google

After having spoken to a few different estate agents, we decided to go with Jackson Bailey, and I’m so glad we did. They were by far the friendliest and gave such a fantastic first impression. They have both worked extremely hard going above and beyond what is expected of an estate agent and all with a smile too! We have been able to contact them with ease, often getting a response out of hours with the handy use of their WhatsApp set up. You can tell they really do care about their vendors, something we haven’t felt with other estate agents. We honestly couldn’t recommend them enough. If you’re looking for a friendly professional estate agent, then these are the guys for you :)PositiveResponsiveness, Quality, Professionalism, Value

Kiyah Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Kiyah, thank you for taking the time to write a fantastic review! So glad you got the house too! You’ve both been a pleasure to work with. Ben

5/5

Google

It was a totally different experience with Jackson Bailey, when compared to other Estate agents that I have encountered before. First of all, both of the lads spoke plain English, always a bonus for me. They were, friendly, polite and showed a sense of humour whilst staying professional. A new one in this day and age, they answered their phones! and on the odd occasion when they did not answer immediately, the call back was never long after. All in all, if you want good, friendly, top drawer service, use Jackson BaileyPositiveResponsiveness, Quality, Professionalism

Mark Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Mark, thank you for the review. It was great working with you and very glad you got the house!!! Good luck for the future! Ben

5/5

Google

Jack and Ben run an incredibly professional and virtually 24/7 service unlike the vast majority of estate agents around. They are always enthusiastic, proactive and hard working. After switching from another estate agents following a bad experience our property was promptly listed with a great illustration of the property. The property was sold within a week and the negotiations and process were managed adeptly. I have and will recommend their services and will happily use them in the future. Thanks guysPositiveResponsiveness, Quality, Professionalism, Value

James Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi James, thank you so much for your review! Very happy you had a positive experience. Good luck for the future and we’d be happy to work with you again. All the beat, Ben

5/5

Google

We recently purchased a house being sold through Jackson Bailey and found them to helpful, accessible and friendly. It really helped with the purchase, as first time buyers we had lots of questions and they were always happy to help. They recognise the importance of the process and whilst being professional, they also made it fun. Thanks for everything, including the flowers, we will certainly be using the service in future when it's time to move on, but not for a while yet :)PositiveResponsiveness, Quality, Professionalism, Value

Louise Β· 18 June 2021

Agent replied Β· 17 June 2024

Hey Louise, thank you for a lovely review! Hope your new home is a happy one! All the best from the team.

5/5

Google

Ben & Jack are a breath of fresh air in the property world. They were so easy to deal with during the whole process of selling our house. Nothing was too much trouble, they were always very quick to respond and unlike other experiences we had during the buying/selling process they were very pro-active. We would have no problem recommending them. From start to finish they helped the process complete as quickly as it could have and really helped push towards the end which I'm know allowed us to complete earlier than we potentially would have. Great Service!!!PositiveResponsiveness, Quality, Professionalism, Value

Ben Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Ben, thank you so much for a great review! We very much appreciate it and I’m so glad you had a positive experience! Hope you’ve settled in to the new place and enjoy the summer! Ben

5/5

Google

Amazing team and Jack was so helpful with our house purchase. Couldn’t recommend them enough!

Sophie Β· 18 June 2023

Agent replied Β· 17 June 2024

Hey Sophie, thank you so so much for leaving a lovely review! Hope you’re settling in nicely and have fun making amazing memories. Merry Christmas! Ben & Jack.

5/5

Google

We had the pleasure of selling our property through Jackson Bailey after previously trying to sell through Fox and Sons and having a complete disaster we weren't feeling too positive about our situation!! We stumbled across Jackson Bailey online and contacted them, we got a call the very same day. They are personal, friendly, helpful and you can contact them literally whenever you need them. We moved out a few weeks ago of our flat and the whole experience was made so much easier by them. Strongly recommended using these guys, you will speak to either Jack or Ben all the time, no passing from pillar to post and they will keep you updated and in the loop the whole way. We also think they are great value for money. It is a lovely family business. Thanks so much guys, we couldn't be happier with how it all went :) Lizzy and Andrew ShelleyPositiveResponsiveness, Quality, Professionalism, Value

Dizzy Β· 25 August 2020

Agent replied Β· 17 June 2024

We had a great time working with you and hope you get into your new home ASAP!

5/5

Yell

Honest Agent

Great customer service from Ben and his team, kept us well informed throughout. As I work for an independent estate agent in Salisbury it was very important to me to have an honest agent, be given regular feedback and to keep us in the loop selling our late aunts property. Jackson Bailey was superb and nothing was too much trouble. Thank you again. Becky, Andrea and family.

BeckyP-52 Β· 5 May 2019

5/5

Google

I recently employed Jackson Bailey's services to sell our house. Their service was fantastic from start to finish. They all know how to sell a house effectively and efficiently without being pushy. They are very competitive rate wise and extremely good at communication. They set up a WhatsApp group so litterally 24/7 contact is available. Quite often we would fire a question on the group chat on a Sunday evening and would receive a reply that same night. They sold our house 3 times in 6-8 months. They made the process simple and as easy as it can be. Thank you so much for all your help and I have no problems in recommending your business to anyone who needs an estate agent.

Ben Β· 18 June 2020

Agent replied Β· 17 June 2024

Hi Ben, thank you so much for your review! It was a pleasure working with you! Hope you’re all very happy in your new home. Ben & Jack

5/5

Google

Wow what can I say... I cannot praise this company enough from the outset they were absolutely fantastic. Ben & Jack are true professionals and nothing was too much trouble. I particularly liked the WhatsApp group that was set up to keep us informed of all updates, this is such a forward way of thinking. These gents have gone above and beyond what any estate agents would normally do. They really do care and want to find you the perfect home and will do all they can to achieve this. Jackson Bailey is the only estate agent to go to they are the agents of the future in both forward thinking and attitude. Contact them honestly you won’t regret it. Happy house hunting πŸ˜€

ShirleyAnn Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you so much for a fantastic review! It was a pleasure working with the two of you and we wish you all the best in your great new home! Ben

5/5

Google

God I wish we just went to Jackson Bailey at the start!! On recommendation we first went with Pearson's, the so called leading local estate agent. They were awful, we then went dual agency with Fox and Sons, who were better, but still not great. We found they both did a great sales pitch in order to sign you up and were impressive.... Until you signed up at which point they seemed to lose interest. After coming off the market briefly we looked around and Jackson Bailey came up. I was hesitant at first as they are the new kid on the block but the level of service we received throughout was top drawer. Loved the whatsapp group set up so that we could all communicate easily. These guys are really impressive. They know their stuff and are professional and polished. Nice touch dropping the flowers to us when we moved in to our new place too. As much as we've loved dealing with you Ben and Jack we hope we wont be using you again any time soon!! But to anyone else looking for an agent - look no further!

Gary Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you Gary for a cracking review! It was a pleasure working with you and Naomi and representing your property. Hope your new home is full of happiness and enjoy your first Christmas there! All the best. Ben

5/5

Google

Great service! Honest, quick to reply and the use of WhatsApp made viewings and communications extremely efficient. Had an issue with our first buyer and Ben and Jack pulled all the stops to get our property back on the market and get a new offer and for the sale to get through as quickly as possible. Couldn’t ask for anymore! Great advice and recommendations throughout too for other housing services.PositiveResponsiveness, Quality, Professionalism, Value

Giorgio Β· 25 August 2021

Agent replied Β· 17 June 2024

Hi Giorgio, thank you so much for a cracking review! I have far more grey hairs now but hey we did it!! Well done on finding such an amazing new home! Ben

5/5

Google

Jackson Bailey were able to simply do something our previous agents were unable to do - sell our house. This is only part of the picture and story however.... From the very moment that Ben came to our house to meet myself and my partner Katie, we knew that he would do his best for us. From the initial discussion and our frustrations shared about our experiences with two other agents we had already marketed with (Purplebricks - avoid them at all costs, they have to be the worst agent in history unless you want to be on the market with no viewings in a 6 week period!) we were able to progress and move forward. Within a very short space of time, we had lots of viewings and interests and were able to accept an offer down the line for a little less than our asking price. The photos that Ben took stood out and showed our house in a perfect picture, I firmly believe that this and the brochure produced supported the sale. Throughout the process, we have been kept in touch with by Ben and Jack through lots of medians such as text and email. Through our jobs, it was difficult to speak on the phone a lot so by being able to communicate this way, it was effective for us. I would say that this would be appropriate for people who work throughout the week and can just reply quickly to a text or email. If and when we choose to move on to a new property, despite now being located in Whiteley, I will be straight on the phone to Ben because I know he will do all he can for us. From having members of my own family previously working in estate agency, I know there are some strong stereotypes as to what the "traditional" estate agent is. Whatever you think that is, positive or negative, Jackson Bailey provide an over and above service. I would therefore recommend Jackson Bailey over any other agent in the area. I would happily put my house on them selling your house if you need them to! We can't thank you enough for all that you have done for us. Alex and Katie x

Alex Β· 19 June 2019

Agent replied Β· 17 June 2024

Hi Alex & Katie, thank you so much for a fantastic review! I hope you have settled in nicely! Glad we were able to help. Big year for you both so hope everything goes smoothly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Bailey's Google reviews

Questions about Jackson Bailey Botley

How many reviews does Jackson Bailey Botley have?

Jackson Bailey's Botley office has 219 reviews across three platforms: 208 on Google, 10 on Facebook, 1 on Yell.

What is Jackson Bailey Botley's rating?

Jackson Bailey Botley is rated 5.0 out of 5 across all 219 reviews, and 5.0 out of 5 on Google from 208 reviews.

Has Jackson Bailey won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Bailey, Botley won Platinum.

Where is Jackson Bailey's Botley office?

Jackson Bailey Botley, Botley Mills, SO30 2GB.

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