Every review we hold for the Botley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe very best service from start to finish!
From the initial visit to discuss our house sale,
The pictures, that were so good I wanted to make an offer on my own house,
The free advice at every step of the journey,
To the exchange of contract and completion, Jackson Bailey are the team you need in your corner.
Along the way you may get tempted to experiment with other Agents but you will soon realise , as you interact with other Agents for viewings etc. that they do not live up to the standards set by Jackson Bailey, that you had now come to expect to be the norm.
The only way our experience could have been improved would have been for us to have also purchased our new home through Jackson Bailey
No matter how long the journey and how many twists it takes, Jackson Bailey will be with you all the way and genuinely care about you and your satisfaction.
In an industry that doesn't seem to have too many good guys, Ben and Jack are a pleasurable exception.
I would strongly recommend them to anyone who wants to sell their home and have a positive experience!
Martin · 19 June 2019
Agent replied · 17 June 2024
Martin, thank you for a fantastic review! I do wish you both all the happiness in your new home! You know where I am when you move next.. hehe!
★★★★★ 5/5
GoogleWe have just moved into our new home in West End, and I would like to share some feedback on our experience, both selling our house, and buying our new house, through Jackson Bailey.
Entering into the process, we had our preconceived perceptions of Estate Agency, after hearing stories of untrustworthy and unreliable brokers…. However both Ben & Jack very quickly broke this mould.
Exceptionally personable and very credible, Ben guided us through the whole process and kept us updated at all times. His honesty and transparency really shone through, and was very refreshing and provided comfort in what is a very anxious and emotional process.
I would highly recommend anyone looking for a personable and honest estate agency to use Jackson Bailey, and I wish Ben & Jack all the best with the business.
Matt · 19 June 2019
Agent replied · 17 June 2024
Matt & Laura, thank you so very much for a lovely review! We wish you a very Merry first Christmas in your new home and many happy memories for the future!
★★★★★ 5/5
FacebookWe could not recommend these guys enough! So helpful from day one ! They listen and care !!! They communicate like no other agent ! None of this “ we will get back to you” then a week goes by! Our situation was not easy but they couldn’t of worked harder to make it work ! 🏡
Bryony · 18 May 2023
Agent replied · 27 November 2025
Thank you so much Bryony!!! 🔥
★★★★★ 5/5
GoogleBought my first home with Jackson Bailey and had a great experience.
I was never left waiting and wondering when I would get a call back. The guys stayed in touch easily via text which worked well with my job.
Jack and Ben both went above and beyond to assist in moving the sale along. Doing things that were not their job or in their remit, just to help!
Fantastic, wouldn't fault them!
Thank you guys
Dolly · 18 June 2020
Agent replied · 17 June 2024
So glad you had a positive experience with us especially buying your first home! Thank you so much for a fantastic review! Hope you make lots of happy memories there! Ben
★★★★★ 5/5
GoogleI am currently buying through Jackson Bailey and have been dealing with Ben who has made the buying process so much less stressful. I have dealt with many other agents who don’t really seem to care or want to help you with the daunting process of buying your first home. I would highly recommend Jackson Bailey to anyone that is looking at going on the market, I will definelty be going back to them when I look to upsize in years to come.
J · 19 June 2018
Agent replied · 17 June 2024
Thanks Janey for a lovely review, I look forward to giving you your keys!
★★★★★ 5/5
GoogleI will 100% be recommending Jackson Bailey to others. Brilliant service, quick and efficient, friendly and enthusiastic and most of all, trustworthy. This was the first time we had sold a house (as well as buying), they took the time to explain everything to us and answered all our questions. Communication was brilliant, we rarely needed to contact them because they always came to us first, if we did email them with anything the response was within hours if not minutes. The photos of our house were taken midday Wednesday, it was on Rightmove by Wednesday evening and our house was sold by the following Monday morning!!! Stress free selling. Thank you guys for all your work.
Sam · 19 June 2018
Agent replied · 17 June 2024
Hi Sam, great to have such positive feedback - we do strive for this reaction! Many thanks and good luck in your new home!
★★★★★ 5/5
GoogleJackson Bailey may be the new kids on the block but they have years of experience behind them and provide a stellar service I would highly recommend to anyone.
Ben Forsyth and his brother Jack have expert local knowledge of the housing market, and constantly update their knowledge on pricing, buyer and market trends delivering sound up to date advice.
Communication by phone, text messaging, emails and in writing is excellent, they are very approachable, friendly, sincere and thoroughly honest.
In selling my property Ben and Jack immediately contacted me after each viewing with honest feedback, this was so helpful and appreciated and enabled me to complete a partial refurb resulting in instant full asking price offers.
To Ben and Jack I wish you all the very best in the future growth of Jackson Bailey Estate Agents, keep delivering your exveptional level of personal stellar service and I have every confidence of your establishing yourselves as No1 preferred choice.
Thank you all so much for all your time and effort invested in selling my property.
Sincere Regards
Glenn Ward
Glenn · 19 June 2018
Agent replied · 17 June 2024
Glenn, a massive thank you for such kind words! We wish you all the best with your new adventure!
★★★★★ 5/5
GoogleWe have experienced brilliant service with Jackson Bailey so far.
We were with another estate agent when we first put our house on the market and received 1 viewing, after 6 weeks we moved to Jackson Bailey and received viewings straight away and have just accepted an offer on the house.
They are available by phone,text,email at all hours which is really useful and will go the extra mile for you.
I would recommend JB to anyone who is looking for an estate agent to sell their house.
5 star service
Sophie · 19 June 2018
Agent replied · 17 June 2024
Hi Sophie, really glad you’ve had a good experience with us! Now let’s get you both into your new home!
★★★★★ 5/5
GoogleA massive Thankyou to the guys at JB, from first viewing the property, to keeping me updated throughout the whole process, to on completion. I probably wasn’t the easiest first time buyer to deal with but the guys at JB answered all my questions, and helped me throughout the whole process, would highly recommend them
Matt · 18 June 2023
Agent replied · 17 June 2024
Hi Matt, thank you very much for your great review! Trust me you were a great buyer, first time or not! Hope your first home is a lovely place to live, all the best and would happily work with you again. 👍🏻 Ben …
★★★★★ 5/5
GoogleBen was amazing from start to finish of the purchase and helped to make it a comfortable transaction. Great personal touch and professionalism and couldn't recommend more.
Lewis · 18 June 2020
Agent replied · 17 June 2024
Hi Lewis, thanks for the review! Great new place hope you guys are happy there!
★★★★★ 5/5
GoogleI have dealt with various estate agents over the years, but Jackson Bailey provided by far the best house sale service. They think outside the box and their service is exceptional. Their communications, updates and customer care were all excellent! I wouldn't hesitate to recommend them to anyone.
Debbie · 20 November 2023
Agent replied · 17 June 2024
Hey Debbie, thank you so much for spending the time and writing a review. It was our pleasure working with you and I wouldn’t hesitate in doing so again. All the best on your new home. Kind regards, Ben
★★★★★ 5/5
GoogleHands down one of the best finds when looking to move house. With the stress of moving in a chain building, they were always there to aid and support us through. Incredibly helpful and thorough and without them think we wouldn't have got into our dream house! Absolute gems, cannot thank the team enough!
Harriet · 18 June 2023
Agent replied · 17 June 2024
Hi Harriet, thank you for such a great review! It was a pleasure working with you and I hope the new place is awesome! Ben
★★★★★ 5/5
GoogleFirst class Estate Agent ,Ben & Jack we’re so on the ball all the way from
start to finish in selling our property, such a professional job in the photo’s
and keeping in contact with us all the way and would recommend them to
anyone who is thinking of selling or buying a property and we wish them all
the best in the future. Mark & LornaPositiveResponsiveness, Professionalism, Value
Mark · 25 August 2021
Agent replied · 17 June 2024
Hi Mark and Lorna, thank you for a cracking review. Glad you had such a positive experience. Take care and all the best.
★★★★★ 5/5
GoogleI had used 3 agents for well over a year before I came across Jackson Bailey and I wish I had from the start. A complex house move due to external factors had Ben constantly going above and beyond any normal duty you would get from an estate agent. Constant feedback and communication throughout with delivers unlike the promise from other agents I had. 5 stars can't recommend enough. Thanks for all the help
Stewart · 18 June 2020
Agent replied · 17 June 2024
Hi Stew, it was a pleasure working with you! So glad we got you into your new home! Congrats and thanks for a lovely review.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Ben and Jack. Ben keeps us up to date with all developments and really goes the extra mile. In an extremely difficult market I have absolute confidence that Ben leaves no stone unturned to attract buyers.
We've had a few bumps along the road with other agents in the past but our experience so far with Jackson Bailey has been extremely positive.
I wouldn't hesitate to recommend Jackson Bailey.
Martin · 19 June 2019
Agent replied · 17 June 2024
Martin & Victoria thank you both so much for your review and support! It’s a pleasure working with you.
★★★★★ 5/5
GoogleJackson Bailey were absolutely amazing throughout our complicated house move! They sold our house within a week, got us the full asking price and responded quickly with all of our queries.
We had a few issues along the way with the chains involved but Ben worked tirelessly and went over and above to sort everything out, we can't thank him enough!PositiveResponsiveness, Quality, Professionalism, Value
Sue · 25 August 2021
Agent replied · 17 June 2024
Hi Sue,
Thank you so much for taking the time to leave a review. Hugely grateful! So, so glad we got there and congrats! Hope moving day isn't too stressful!
Ben
★★★★★ 5/5
GoogleJackson and Bailey were very professional from day one up until the point of sale. The staff were very helpful and honest. They seem to care more than other agents. Ben in particular was awesome. Would highly recommend, will certainly use them again in the future.
Nikki · 23 July 2023
Agent replied · 17 June 2024
Hi Nikki, thanks for leaving your great review! Hope you’ll be happy in your new home!! Kind regards, Ben
★★★★★ 5/5
GoogleFrom a purchasing perspective, I can't recommend Jackson Bailey enough. They are understanding, responsive, patient and worked really hard for me to get me my dream property. They also had a good sense of humour which I appreciated. I would use them for an onward sale for sure and have already recommended to a couple of friends.
Emily · 18 June 2022
Agent replied · 17 June 2024
Hi Emily, thank you so much for taking the time to leave a review. We really appreciate it. So glad you’re in your new home. Ben
★★★★★ 5/5
GoogleBrilliant service when selling our property Ben and jack ,they were very good in all communications and very quick with there reply’s . Especially liked there what’s app group idea for us all to follow allowing us to respond when we were able to due to work commitments .Don’t normally do reviews but these definitely deserve it can’t recommend enough 👍PositiveProfessionalism
George · 18 June 2021
Agent replied · 17 June 2024
Hi George, thank you so much for taking the time to leave this. Very glad you had a good experience with us and JB. Hope your new home is great and all the best for the future. Ben
★★★★★ 5/5
GoogleBen and Jack restored my faith in Estate agents. Honest, professional and friendly. They both updated me promptly after every viewing and provided me with rightmove statistics regularly. The WhatsApp group is also really useful that is set up for you, and questions were answered in a timely manner. Would 100% recommend and my house was sold in the timescales required.
Steven · 18 June 2021
Agent replied · 17 June 2024
Hi Steven, thank you for spending the time to leave such a good review. I’m glad you had a positive experience and I hope you’re both happy in your new home! Ben
★★★★★ 5/5
GoogleThe team here go above and beyond to help. It is the fastest time I have ever been able to sell a property in and on top of that I never once need to chase them for feedback. They are always in constant communication
Ryan · 18 June 2023
Agent replied · 17 June 2024
Hi Ryan, thanks so much for your review. Really glad it went through so smoothly. Good luck moving forward. Ben
★★★★★ 5/5
GoogleWorking with Jackson Bailey to sell our house was a pleasure. They were always professional, punctual and kept us informed throughout the process. Unlike other estate agents, Jackson Bailey seemed extremely proactive. Our house was on the market for approx. 4 weeks with two estate agents. During that time we had 4 viewings with one estate agent whereas Jackson Bailey had in the region of 20 viewings
Tammy · 19 June 2019
Agent replied · 17 June 2024
Hi Tammy, thank you so much for your review! It was a pleasure working with you both and good luck in your new home!
★★★★★ 5/5
GoogleGreat service, thank you for all your hard work! I wouldn't have any hesitation in recommending Ben and his team.
Aaron · 19 June 2018
Agent replied · 17 June 2024
Hi Aaron, thank you very much for a great review! Good luck for the future!
★★★★★ 5/5
GoogleReally lovely team. Bought a house through them and just felt really supported but not pressured.
Small efforts had been made to make a personal touch from booking viewings all the way through to moving in day!
If and when we decide to sell in the future, we’d certainly look to these guys!
M · 18 June 2022
Agent replied · 17 June 2024
Hi, thank you so much! Really glad you’re in your new home! Good luck for the future and we’ll be here if you ever need assistance in the future. Ben
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