Trusted Agent profile Β· Boston

Bairstow Eves Boston Sales reviews

3.3

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844 reviews across 2 platforms

1 Pump Square, Boston, PE21 6QP, PE21 6QP

Bairstow Eves's office in Boston, at 1 Pump Square, is rated 3.3 out of 5 across 844 reviews on two platforms, including 223 Google reviews rated 4.8.

Google logo

4.8 / 5

223

Reviews on Google

This office

Trustpilot logo

621

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Boston office, from every platform, shown as written. First names only.

5/5

Google

Great estate agents. We’ve been looking for a house for three months and Bairstow Eves have always kept in touch. Ultimately we bought a house through other agents but Ola at BE always kept in touch and let us know when properties that matched our requirements were coming to the market. Others promised to do the same but only Ola delivered. Thanks Ola you were great!PositiveProfessionalism

Bob Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz Β· 8 August 2025

5/5

Google

Morgan has been absolutely fantastic so far, she called every week whilst we were looking for a property to buy and has now found us exactly what we were asking for. We are looking forward to working with her on our purchase.

Andy Β· 26 June 2024

Agent replied Β· 24 October 2024

Andy many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant Β· 1 March 2024

5/5

Google

I have had a wonderful experience with Josh who has been my agent. He has kept me updated throughout the process and his service is excellent. I think he has found his forte. It is great working with him.

Brigitte Β· 17 February 2026

Agent replied Β· 17 April 2026

Thank you so much for your kind words! We are thrilled to hear that Josh provided excellent service and kept you updated. We are lucky to have him as part of our team. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Julie has been absolutely wonderful in helping me and my partner with a mortgage. She talked us through the whole process of buying our first house together and what we need to do to achieve it. A great company and extremely helpful. Couldn’t recommend enough. Thank you.

Lycia Β· 27 February 2024

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review and recommendation Lycia! Best wishes, Lucy, Customer Relations.

5/5

Google

After losing the property we were buying, we found another through Bairstow Eves. On what was a very difficult morning with other issues going on Ola was amazing, she helped me out significantly and made everything as smooth as possible so I was able to deal with a family crisis. The team have kept us up to date and checked in to make sure we are happy with everything.PositiveResponsiveness, Quality, Professionalism, Value

Annika Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Emilija was really helpful she made my move really easy and stress free with a personal touch can’t thank her enough

Nick Β· 23 March 2025

Agent replied Β· 9 August 2025

Thank you for taking the time to share your experience and for your wonderful 5* review Nick! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent service.

We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. πŸŽ‰

Gareth Β· 15 December 2023

5/5

Google

Amy helped me to book an appointment with mortgage advisor Julie a couple of weeks ago although this appointment didn’t go ahead. She was very professionally answered all questions and queries I had, Amy even gave me a call to check in a few days later. Thank you Amy

Lucy Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Emilija, helped us proficiently and it was the most optimal ideal scenario of buying a property and letting it out using the same Property agency. Emilija's responses and dealing with any matters that needed addressing was exceptional.. it was a 5 star treatment..thank you!!

Zvenyika Β· 23 November 2025

Agent replied Β· 23 December 2025

Thank you for your kind words, we're so glad that Emilija was able to provide you with exceptional service during your property purchase and rental. We strive to make the process as smooth and stress-free as possible - happy to hear we succeeded! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team have been amazing in helping to market and sell my late father in law’s bungalow. We live in Leicestershire and Bairstow eves took care of everything from arranging the viewings to checking on the property. We had excellent communication during the whole process and Amy has been in touch with ourselves, our buyer and both our lawyers to ensure the sale goes smoothly through to completion.PositiveProfessionalism

Sarah Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

So far the process of me and my partner buying our first house has been so smooth and stress free thanks to the amazing team and especially Julie, our mortgage adviser. Julie has helped us understand the process better and what to expect in the coming weeks.

Drew Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Brilliant service and quick response immediately after my request online ! The nice lady working for the agency called Morgan contacted me very quickly and I asked her for a viewing and she managed to find a time for me on the same day ! So polite and kind ! Thank you so much !

Mihaela Β· 16 July 2025

Agent replied Β· 9 August 2025

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

Amazing service. Special thanks to Emilija for being so patient despite the delays and being so friendly, polite and most all professional throughout the whole process of renting my first property! Would definitely recommend Bairstow Eves! Keep up the good work!

Dan Β· 27 February 2024

Agent replied Β· 24 October 2024

Many thanks Dan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’m buying a property via Bairstow Eves Boston and Amy has been very helpful in easing what can be a stressful process. It’s an old property and there has been a plethora of questions and issues all of which were speedily resolved with Amy’s help. Even with the price negotiations, she managed to secure a deal acceptable to both parties. Recommended from a buyers perspective.PositiveResponsiveness, Professionalism

Gregory Β· 25 October 2021

Agent replied Β· 24 October 2024

Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Tyler was very helpful when i enquired about a house for sale, phoned me back instantly and no question was too much. He has been really helpful on my search for houses, and i will be going through them for my purchase.

Maisie Β· 28 January 2024

Agent replied Β· 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ola at Bairstow Eves in Boston is an absolute credit to the company, nothing is too much trouble and without her hard work I know I still wouldn’t have moved house. In her absence her colleague Amy was up to date with the whole situation. I would absolutely recommend them. Thank you so much ladies.PositiveResponsiveness, Quality, Professionalism, Value

Jackie Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amy Feary has been really helpful. She first contacted me to arrange a viewing but ended up organising two additional viewings and timed them so they were back-to-back, which was incredibly helpful. Amy has been in constant contact offering support and has always been incredibly friendly and professional throughout. I would recommend this company for anyone looking to buy, sell or rent a property.PositiveResponsiveness, Professionalism

Hayley Β· 25 October 2021

Agent replied Β· 24 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.

Trudy Β· 12 June 2026

5/5

Trustpilot

Bairstow Eves, Sudbury

I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig

Happiness1 Β· 17 August 2023

5/5

Google

I can't recommend Bairstow and Eves enough. They have been absolutely amazing in the sale of my property, I couldn't have made a better choice by going with them. Special shout out to Ola who has been keeping me sane throughout the process. Easiest 5 star review I've ever left, keep up the excellent work!PositiveResponsiveness, Quality, Professionalism

Sam Β· 25 October 2022

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I would strongly discourage anyone from…

I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.

Emilie Β· 11 February 2026

5/5

Trustpilot

I highly recommend Bairstow Eves…

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🀩

Jake Β· 11 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Boston Sales

How many reviews does Bairstow Eves Boston Sales have?

Bairstow Eves's Boston office has 844 reviews across two platforms: 223 on Google, 621 on Trustpilot (across the whole business).

What is Bairstow Eves Boston Sales's rating?

Bairstow Eves Boston Sales is rated 3.3 out of 5 across all 844 reviews, and 4.8 out of 5 on Google from 223 reviews.

Where is Bairstow Eves's Boston office?

Bairstow Eves Boston Sales, 1 Pump Square, Boston, PE21 6QP, PE21 6QP.

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