Every review we hold for the Boston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOla has been in company with us during the sale and fall through and sale again of our house. This has been an emotion filled sale with a lot of knock backs. During this time Ola has remained patient with us at the same time as remaining persistent in endeavoring to assist us with the sale and gain viewers. The help she has offered and feedback has been of the highest standard. Fingers crossed for this sale.
Ali · 25 October 2022
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a wonderful experience with Morgan from Bairstow Eves. She was extremely helpful and kind throughout the whole process, always keeping me updated and making sure everything went smoothly. Her professionalism, enthusiasm, and approachable manner made what could have been a stressful experience much easier. I truly appreciate all her efforts and highly recommend her to anyone looking for support with their property journey.
Nadeena · 5 October 2025
Agent replied · 26 October 2025
Thank you so much for your kind words about Morgan and Bairstow Eves! We strive to provide a stress-free and professional experience for all our customers, and we're thrilled to hear that Morgan exceeded your expectations. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe purchased our home from Bairstow Eves in August 2022 with the expert help of Ola and Julie found us a suitable mortgage deal. Almost two years on, Julie is now helping us find out next mortgage deal, she explains everything clearly and makes what could be a stressful search, less stressful! Thank you Julie!
Marcia · 27 April 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us your excellent 5* review Marcia Johnson. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBairstow Eaves Southend. DO NOT USE!
DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!
Stacey · 27 August 2026
★★★★★ 5/5
TrustpilotBairstoweves recently acted on my…
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky · 17 March 2025
★★★★★ 5/5
GoogleJess and her team have been amazing, professional and responsive at every stage.
The team are always on hand to answer any questions and are not in the slightest pushy or dismissive and always make time to help and support at all stages.
We can’t fault any aspect of the service and they have now become our go to agents in all of our property transactions moving forward.
Great service, great team and honest and realistic. Best decision we made using this company.PositiveResponsiveness, Quality, Professionalism, Value
STEVEI771 · 25 October 2021
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsing Bairstow Eves to sell my property....
Everything from initial contact and meeting with Jess and the communication and support from Amy and Issac has been fantastic
Amy keeps regular contact to let me know how things are going and everyone is so professional but friendly and extremely helpful.
They have managed to sell my house within weeks and taken all the stress out of process
Highly recommend this fab team and will definitely use them again should the need arise. I cannot praise them enoughPositiveResponsiveness, Quality, Professionalism, Value
Vikki · 25 October 2021
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleAfter selling my house, I was now able to start looking for my new home. Unfortunately the house I wanted with Bairstow Eves was sold before I could view it, but Amy was so helpful letting me know as soon as anything suitable came on to the market.
Doggy · 27 April 2024
Agent replied · 24 October 2024
Thank you for your glowing 5* review Doggy Coach. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy and her team have been brilliant, providing a fantastic sales service.
Efficient - regular updates and good advice throughout the process.
Helpful - Making time to visit in person to collect documents and assist with forms.
Lovely to deal with - Selling a house for my mum. She is a little nervous with people but Amy and Isaac have made her feel comfortable, even doing odd jobs around the house!
Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
KB999 · 25 October 2021
Agent replied · 24 October 2024
Thank you for your kind comments, recommendation and amazing 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleVery impressed by the service provided by Emilija in the lettings team. Emilija was incredibly informative, professional and patient. She was always happy to answer all my questions and made the experience easy and stress free.
Gabriela · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Gabriela! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff at Bairstow Eves Boston were extremely helpful and their prompt responses to all my questions exceeded all of my expectations. They are polite, professional and friendly but my experience with Bairstow Eves shows that they are also very hardworking. They have kept me updated with the progress of my property purchase on a daily basis so far, always calling to request or provide new information to advance things further. I cannot fault them. Many thanks to you at Bairstow Eves.
Alex · 25 October 2020
Agent replied · 24 October 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you to the team at Bairstow Eves in Boston. Everyone has been friendly and professional throughout the process, with special thanks to Tyler Johnson, who has been exceptionally helpful and proactive in guiding us through this journey.
Matt · 24 September 2024
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review Matt. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotStaff at this branch especially Mia has…
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria · 12 May 2026
★★★★★ 1/5
TrustpilotABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY
To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.
Ketan · 14 July 2026
★★★★★ 5/5
GoogleAmy has been fabulous throughout our journey as first time buyers, always going above and beyond and keeping us updated throughout. Excellent service❤️
Chloe · 11 April 2025
Agent replied · 17 April 2026
Many thanks Chloe for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat estate agents. We’ve been looking for a house for three months and Bairstow Eves have always kept in touch. Ultimately we bought a house through other agents but Ola at BE always kept in touch and let us know when properties that matched our requirements were coming to the market. Others promised to do the same but only Ola delivered. Thanks Ola you were great!PositiveProfessionalism
Bob · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent Service from Daniel McAlister
Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.
Imtiaz · 8 August 2025
★★★★★ 5/5
GoogleMorgan has been absolutely fantastic so far, she called every week whilst we were looking for a property to buy and has now found us exactly what we were asking for. We are looking forward to working with her on our purchase.
Andy · 26 June 2024
Agent replied · 24 October 2024
Andy many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you Lisa Brookes
Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.
Grant · 1 March 2024
★★★★★ 5/5
GoogleI have had a wonderful experience with Josh who has been my agent. He has kept me updated throughout the process and his service is excellent. I think he has found his forte. It is great working with him.
Brigitte · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that Josh provided excellent service and kept you updated. We are lucky to have him as part of our team. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJulie has been absolutely wonderful in helping me and my partner with a mortgage. She talked us through the whole process of buying our first house together and what we need to do to achieve it. A great company and extremely helpful. Couldn’t recommend enough. Thank you.
Lycia · 27 February 2024
Agent replied · 24 October 2024
Thanks for the wonderful 5* review and recommendation Lycia! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter losing the property we were buying, we found another through Bairstow Eves. On what was a very difficult morning with other issues going on Ola was amazing, she helped me out significantly and made everything as smooth as possible so I was able to deal with a family crisis. The team have kept us up to date and checked in to make sure we are happy with everything.PositiveResponsiveness, Quality, Professionalism, Value
Annika · 25 October 2021
Agent replied · 24 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmilija was really helpful she made my move really easy and stress free with a personal touch can’t thank her enough
Nick · 23 March 2025
Agent replied · 9 August 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Nick! Kind regards, Lucy, Customer Relations.
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