Bairstow Eves Boston Sales reviews

★★★★★ 5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

★★★★★ 1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

★★★★★ 1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

★★★★★ 5/5

Google

Already having a property let and managed by Bairstow Eves with outstanding performance from Lettings Manager Jo Burrell we have just passed another property to let to Bairstow confidently knowing that we would get first class service from Jo and the process would be stressless. Jo kept us up to date with the whole process from contracts to placing tenants. Any queries I might have had by e-mail or phone were dealt with efficiently and promptly. Highly recommended

Carol · 28 January 2024

★★★★★ 5/5

Google

Massive Thankyou to all the team at bairstow Eve. Ola has been amazing at keeping in touch and helping me along my journey. Also thanks to Julie for sorting out all my mortgage requirements

Hayley · 25 October 2023

★★★★★ 5/5

Google

Amazing service for the whole chain especially from Morgan. We purchased a house through them and they were the most well informed in the chain and updated us without prompt. Any question they answered even though they were not our personal estate agent. Could not fault them.

Chloë · 23 May 2025

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Google

We have been dealing with the Boston branch as buyers for a property they are marketing. Our key contact has been Amy who has been helpful and positive throughout the whole process, with excellent communications keeping us informed at every stage and assisting with any issues or problems. Very impressed with Bairstow Eves, we would consider using them for a sale in the future though we hope we have finally found our forever home!

Mike · 28 March 2024

★★★★★ 5/5

Google

I do like to thank for the professionalism and involvement of Amy Feary and Julie Melady that help me and my family to make an important step in our life and buy a property. It was a really fast and easy process and we are very happy and …

Radu · 17 April 2025

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

I would like to say I am very happy with the services provided by Baiirstow eves. Initially Owen who was so helpful & professional valuing my property. Dale who came to show buyers around who was very good with details & Ola who was excellent, she rang me every week with updates & was so helpful with all my endless questions & helped me to scan documents over to my solicitor for the buyers. I would definitely recommend all of them & thank them all so much for making the whole process less complicated for me, I’m so pleased I chose Bairstow eves as I can not fault their service

Susan · 25 October 2023

★★★★★ 5/5

Google

Could not recommend their mortgage advisor Julie Melady enough. She was very friendly and approachable, helped us get the best deal possible and supported us through every step of the mortgage application! We wouldn't have found her if it wasn't for Elliot Pogson, he recommended Julie to us, and also offered us support in every way he could. Thankyou!

Alex · 26 October 2019

★★★★★ 5/5

Google

So far so good! Isaac is currently helping us sell a property and doing a great job! We’ve used other estate agents in the past who have all lacked communication unlike Isaac who stays in regular contact. Bairstow Eves are a fab team - Jess and Amy are also lovely!PositiveResponsiveness, Professionalism

James · 25 October 2021

★★★★★ 5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

★★★★★ 5/5

Google

Amy is fantastic at Boston- bairstow eves branch she is always professional and very quick at replying to any queries or questions. Great customer service and always so lovely to chat on the phone too!! So pleased to have Amy on our journey to buying our first house!PositiveResponsiveness, Quality, Professionalism

Emma · 25 October 2021

★★★★★ 5/5

Google

For Bairstow eves staff is not just a job,they really help people and get involved in your case.Thank you all of you!😍 …

CRISTIAN · 16 December 2025

★★★★★ 5/5

Google

Highly recommend Ola, very thorough and professional. Happy polite and always ready to help. Ola has kept me informed on every step of the way to buying our new home.

Steve · 25 October 2023

★★★★★ 1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

★★★★★ 1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023

★★★★★ 5/5

Google

Tyler was really helpful met us really early on a Saturday morning and was very knowledgeable about the property would definitely recommend this estate agency

J&T · 28 January 2024

★★★★★ 5/5

Trustpilot

Bairstow eves is the best

My wife and I are new to this country, and finding a home was a long and difficult journey for us. We visited many letting agencies, but unfortunately, none of them were very supportive or helpful. Eventually, we decided to give Barstow Eves Southend a try, and that decision truly made all the difference.

Najmul · 16 December 2025

★★★★★ 5/5

Google

Ola Kutyna has been fantastic in every dealing I have had with her. She is incredibly helpful and professional at all times and a genuine pleasure to liaise with.

Becky · 25 October 2023

★★★★★ 5/5

Google

Having recently sold two houses via Bairstow Eves, I'd thoroughly recommend using them to anyone wanting to sell houses in the area. The staff were helpful, courteous, and kept me updated on all stages of the sales process. Genuinely nice people to do business with.

Chris · 17 April 2025

★★★★★ 5/5

Google

Bairstoweves is a great agent services to buy or sale property. They were very helpful for any services they offered.

Neethu · 27 April 2024