Bairstow Eves Boston Sales reviews

★★★★★ 5/5

Google

Excellent service very helpful and friendly. Emilija quickly let out our property and kept us informed all the way through the process. Would highly recommend Bairstow Eves.

Neil · 12 October 2025

★★★★★ 1/5

Trustpilot

Please research who you sell with

As a buyer I am left thinking do they actually sell any properties. People please do your research before you sell with these people. I asked if I could put an offer in a house and all they were interested in was my property. I had to call back to say you didn’t take any figures from me. I offered full asking price. Within hours I had a sales person call and pressured me for over an hour giving me quotes for conveyancing solicitors for buying and selling then was saying she will give me a discount for selling as I’m buying with them…. 1.2% I said I’d rather sell it myself and then they were horrid. They said they would call back twice and never did and no apology. I offered full asking price my offer wasn’t accepted. There was another buyer but would not say their position or if they offered more or less than me. I feel they are playing a game and not genuine at all. It’s an absolute disgrace to treat people in this manner please do your research before dealing with these people. Southend branch.

Sarah · 29 June 2021

★★★★★ 1/5

Trustpilot

The absolute scummiest

The absolute scummiest, worst agent in the world!... I was warned about these clowns some years ago from somebody who had a horrific experience with them... I gave them the benefit of the doubt as they were the agent of a rental property, against my instinct and a BIG MISTAKE!!!... The evening before move I was contacted by phone & told the agreed move would not be going ahead following day as they had failed to get electrical certificate completed - Despite the fact that they had had several months to prepare the property and there was a chain of several families who were reliant on the move date to avoid homelessness!!!!.. This was also in the middle of the pandemic and caused significant distress, messing about families lives & messing about removal companies, making the move significantly more stressful! They treat tenants like scum and I have been spoken to like a piece of dirt on the bottom of their (very ugly) shoes!...The agent turned up very late and scruffy, with a cigarette hanging from his mouth to hand over the keys, causing distress to my cats, who had already endured a stressful journey in the car and had to then sit in the car in the summer heat, whilst he insisted on testing all of the extremely loud smoke alarms & refused to hand the keys over until I had signed & initialled over 100 pages of an inventory, that he refused to allow me to check and send back in my own time....The property was left for me in a filthy condition (I am also vulnerable & high risk for Covid), also full of furniture when the agreement was for unfurnished. There were mouse droppings, dirty toilets/carpets/floors/ rubbish bags everywhere & needles/pins scattered all over the carpets, which could have killed my pets. The slumlords harassed & threatened me from day 1, including getting their neighbour friend to verbally abuse & threaten me and a malicious 999 call made to the Police in an illegal attempt to break in. No working gas cooker, dishwasher, shower, TV aerial & the agent did absolutely NOTHING to rectify. Was told a tenant (paying over £1000 per month) was not entitled to a working TV aerial, as is apparently not an essential item and was told to pay for it myself!....Was threatened repeatedly by agent, & they even had the audacity to claim it was apparently all my fault....Retaliatory, illegal S21 eviction notice served and refusal to deal with any formal complaint. They have caused substantive damages to health, finances, business, credit - Repeated threats of bailiff eviction & court action. Absolutely DISGUSTING PIGS... Have caused intentional, tremendous distress & damages!..... Have even gone to the CEO and they are the most corrupt, ignorant. incompetent, deluded, nasty bullies I have ever known!... Whether you are a tenant or landlord, PLEASE AVOID these CLOWNS like the plague, as they are incapable of acting in either parties' best interests and should be struck off!...

C · 18 June 2021

★★★★★ 5/5

Trustpilot

Thank you Karl!!!

My friends and I have been renting the same flat for the last 3 years. Along them not everything was perfect with the agency in general. But, we must say that Karl McWilton, from Bairstoweves Bow, has always been very reassuring. One of the best agents we've ever met.It sounds silly, but not all people who work in an agency, actually make an effort to help both sides ( landlords and tenants ). We have some really bad experiences, but with Karl we know he would always try to help us if possible.Thank you Karl!!!

Giulia · 9 June 2021

★★★★★ 5/5

Google

Great service, would definitely recommend- thank you Joanne Burrell for being so helpful - you are brilliant at your job 😀 …

Tanya · 28 January 2024

★★★★★ 1/5

Trustpilot

PROSPECTIVE TENANTS PLEASE READ TILL…

PROSPECTIVE TENANTS PLEASE READ TILL THE END. As tenants, to say that we had the worst experience with Bairstow Eves would be an understatement, exasperated further by a tyrant landlord. First of all, they have a 20 odd page long tenancy agreement with a clause for anything and everything, making us feel very nervous about signing it. The agent who took us to the property on our first day didn't have a clue about anything in the house and just left us to it. We had several issues with the poorly maintained house right from the off; it wasn't fit to be on the market at all, made even worse by the fact that it was given to us damp, filthy and full of junk. They don't inspect the property and ensure that it's fit for habitation before putting it up for rent but expect it to be given back to them in an immaculate condition with no wear and tear. Coupled with the fact that we had a landlord who tried to blame us for everything, none of the issues we raised were taken seriously and we were made to feel like criminals in what was supposed to be our home, despite never once falling behind on rent and taking good care of the property. We already knew our deposit was in danger and lo and behold, the moving out pictures were taken by Bairstow Eves as opposed to the moving in pictures that are by an independent party. These were a lot more detailed and picked up even the tiniest of marks which were present before we occupied the property. Luckily we had taken our own moving in pictures and left the house in a far better condition than we were given it in so we were able to disprove most of their claims. The deductions from our deposit was calculated in such a nonchalant way that it magically dropped from £100 to £50 to £20 upon raising a dispute. Further to this, they told us a BLATANT LIE (in writing) that any deduction from the deposit under £100 was not disputable, a claim that was rubbished by MyDeposits. Even the final £20 was deducted for no clear reason and they threatened us by refusing the release of the remainder of our deposit (which isn't just a measly amount) until we agree to it. We didn't have the time or energy to argue with them any longer and gave in. If that's not unprofessional, I don't know what is!We read terrible reviews about the company on Trust Pilot prior to renting (specifically by tenants PLEADING not to go with them!) but brushed them aside because we really liked the property - the biggest mistake of our lives! So bad was our experience that we vacated the property with a never-again attitude and when it came to buying our own home, we steered well clear of houses advertised by Bairstow Eves & Frank Innes despite it ticking all our boxes! No tenants deserve to be treated with such disrespect and made to feel so worthless just for not owning a home. They fully seem to side with the landlord and scrutinise every move of the tenants, trying to squeeze out every last penny from the deposit. We still bear the emotional scars of this horrible tenancy two years on and it took us a long time to ever trust another estate agent or landlord. However, we came across such amazing people later on that it would be unfair to brand every estate agent or landlord in the same way. If anything, it made us realise just how bad we were treated because we genuinely thought this was the norm.Bairstow Eves and a few other big names like Frank Innes all operate under the agency Countrywide and follow such unprofessional and unethical trade practices so please guys, don't make the same mistakes that I made!TLDR: DO YOURSELF A FAVOUR AND STAY AWAY FROM THIS COMPANY IF YOU VALUE YOUR RIGHTS AS A TENANT OR YOUR DEPOSIT.

Vsherlz · 26 April 2021

★★★★★ 4/5

Google

My husband and I recently came across Bairstow Eves property agent in Boston where we searched for a property. We are pleased to have been attended to by Tyler and Julie. They were so welcoming. Their level of professionalism and readiness to help was superb. Tyler assisted with the viewing, and the experience was exceptional. Thank you guys. We look forward to working with you.

Opeyemi · 27 April 2024

★★★★★ 5/5

Google

Bairstow Eves are helping me to find a new home in Boston, Lincs - I am so impressed with the service; from the initial conversations with Morgan and Tyler, I could tell that they were genuinely interested in finding me the right property. They respond to queries very quickly and keep in touch regularly with properties that may be of interest. Top marks for two very dedicated and lovely people. Thank you!

Bronya · 29 November 2023

★★★★★ 1/5

Trustpilot

My terrible experience

Me and my girlfriend we rented a flat around tree weeks ago with this agency! When I saw the flat it was old but I didn’t looked at detail! When we moved in we realized how dirty it was ! We spent over 4 hours just for clean the kitchen! There was oily fat stuck underneath the fan and cupboards all the drawers was so dirty and with food like cooked rice left over! When I saw the flat the mattress was covered but when we moved in we saw the mattress and we couldn’t sleep in because it was so dirty and full of marks we didn’t have any choice that buy a new one ! Also the sinck in the kitchen is licking,the toilet seat is broken, the shower doesn’t work we have to trouw water on our body because there is no water coming out from the phene shower, radiator in the leaving room doesn’t work so we are basically without heat in the leaving space! Now after tree weeks no one of this problem as been sort out! I leave you judge my experience with this state agency! We looking forward the day we can leave this property! Please avoid this state agency!

Orlando · 17 March 2021

★★★★★ 5/5

Trustpilot

Baristow eves southend is Best agency in UK

My husband and I are new to this country, and we struggled for a long time to find a home. We visited many letting agencies, but none of them were very helpful. One day, we decided to take a chance and visit Bairstow Eves Southend, and that decision changed everything.

Ethean · 16 December 2025

★★★★★ 5/5

Google

I would like to thank everyone at the Boston branch for all their hard work but especially Ola for going above and beyond. I would rate them 10/10 for overall experience and professionalism. Thank you so much

Chris · 25 October 2022

★★★★★ 5/5

Google

Very prompt response from sales team to valuation request. Jessica who came out to value my property was professional, warm, friendly and answered all my questions satisfactorily. Thank you Jessica. Would highly recommend this company.PositiveResponsiveness, Quality, Professionalism

Elina · 25 October 2022

★★★★★ 5/5

Trustpilot

Would just like to say a huge thank you…

Would just like to say a huge thank you to the sittingbourne team of Kelly,Paige and Charlie for all their hard work and dedication that went into selling my house.They really are a top team that are with you though every step of the way.The process of selling a house can at times be stressful but with the team from sittingbourne they guide you though the process with every inch of professionalism.So thank you to Kelly and the girls and all the sittingbourne Team.If your selling a house Bairstoweves are the Estate Agents to choose.Amber Kennedy

Amber · 30 January 2021

★★★★★ 5/5

Google

A big thank you to Lauren and the whole Boston team for helping us find our new home. Once we had settled on a property Lauren was always around to help with any queries and to support a smooth exchange. A talented, professional and caring team, thank you all.

Graham · 25 October 2020

★★★★★ 1/5

Trustpilot

SCAM SCAM SCAM - AVOID

This company ruins people's lives. Shame there is not a Zero Star. After making an offer on a property being sold by Bairstow Eves and getting it accepted, we proceeded to instruct our conveyancers to do the searches on the property. Once the searches were complete and the mortgage also got approved by the bank, Bairstow Eves came back to say someone else has made a higher offer and put pressure on us to increase our offer. We were shocked because we were told that our initial offer had been accepted. Nonetheless, we increased our offer by £7,000 and was told our new offer had again been accepted. When we queried the agent on why the property was still showing online as "for sale", they told us it was an error and they will update it. That never happened. When we were expecting to complete the sale and exchange contracts, Bairstow Eves came back again to tell us that the seller once again wants more money because someone else had offered £3,000 more than our second offer. Now how can someone else make an offer on a property which has been sold (subject to contract)? How can you make someone start searches on a property that you know full well you won't be selling to them?We pulled out of the sale after that and had to quickly find another property to avoid losing the approved mortgage from the bank. We are also having to pay for the searches on the new property, meaning we have now paid twice. We did not receive a refund from Bairstow Eves for the searches that were carried out on the property they were selling after they accepted our offer. This company has no care for people's lives and livelihoods. Now that we have found a new property and is looking forward, GUESS WHAT, Bairstow Eves has got the nerve and the cheek to contact us again to say that the other buyer that the Seller chose over us has disappointed them so they would like to offer the property again to us. Can you believe this?Summary:- Offer made £265,000 - Accepted by B.E- Property pulled- New offer made £272,000 - Accepted by B.E- Property pulled again- B.E offers property to another buyer for £275,000- New buyer pulls out- B.E comes back to ask us (original buyers) if we would like to buy the house again at £272,000So my advice to anyone wanting to buy from this company is ... DON'T. Avoid them like a plague. Oh and that agent of theirs called Jake Kennedy... I just want to say "Shame on you."

C · 21 December 2020

★★★★★ 5/5

Trustpilot

I bought my house in Barkingside, and rented as well.

I bought my house in Barkingside through Bairstow eves. I had very good experience and everything went smooth. I had to rent out same house after some time. I choose again Bairstow eves, as these guys were so helpful to me. Luckily I was dealing with same person again. Elaine is the most helpful estate agent, I have ever met. She is understanding, helpful, and tried her best, to help me.Elaine and Adam both helped me to go through process of renting out. I would highly recommend Bairstow Eves Wanstead and am very thankful to both of them.Shazia

Shazianaeem · 1 December 2020

★★★★★ 5/5

Google

Ola was great when showing us around a property, I appreciated her honestly and in doing so, she gained my trust as her client. She was very polite and efficient couldn't have asked for anything more.

Abi · 25 October 2022

★★★★★ 1/5

Trustpilot

If you're trying to rent from then…

If you're trying to rent from then please run away. Dont believe in the good reviews as they are all fake. Bairsstow eve have left a review in my name which is fraud and fake I am shocked. After my bad experience, I thought let me warn people by leaving a review then I see a review in my name already written. They have mentioned that I have rented a property of them. They never gave the property to me. After being dragged around for weeks, I chased these guys up on daily basis 10 calls just to get to them once. Lack of staff on letting side is not even a word. One employee is the manager and employee and everyday she is on annual leave. No words to describe these guys. I mean why are you guys writing a review in my name. I have reported your fraud and will take further action. Mahnoor is apparently the manager but she is always on annual leave, she made 2 appointments with me and cancelled out last minute and messed my entire day twice. I had no requested from landlord they told me call bairstow eve in hainault just to get Robert to tell me landlord says no because I have played them around. After seeing a fake review written in my name it makes sense these guys a fraud. Also if you are trying to rent from them good luck as one part timer is the employee they have thought her to lie and say I was on annual leave. This is a jokeI have income higher than they requested, homelet said your reference went through, I am also a landlord which puts me in the experience how but these guys are. I feel sorry for the landlords with them.

Mr · 20 November 2020

★★★★★ 5/5

Trustpilot

We would like to thanks Rajan for…

We would like to thanks Rajan for helping us, he has replied to all of our enquiries very promptly and even outside his working hours! He has done above and beyond to make sure we had a great experience. Thanks!

Anabella · 3 September 2024

★★★★★ 5/5

Google

Great experience and very friendly staffs.

Yadhu · 17 March 2026

★★★★★ 5/5

Google

Had a fantastic viewing with kobi he had full knowledge of the house , answered all our questions and allowed us time to have a good look around the property great service from bairstow eves

Kelly · 10 June 2025

★★★★★ 1/5

Trustpilot

6 months ago

I vacated my flat 6 months ago, and despite endless promises to "evaluate and return" my deposit, they have done absolutely nothing. Every time I follow up, I get the same excuse, "we're working on it", but it's clear they have no intention of refunding what is rightfully mine.Their behavior is completely unethical, and they are taking advantage of tenants. Do yourself a favor and avoid this company at all costs. If you value your money and peace of mind, stay far away from them.

Divyanshu · 16 December 2024

★★★★★ 5/5

Trustpilot

Jordan Knights at Bairstow Eves Witham

What a great team at Bairstow Eves in Witham especially Jordan Knights who went above and beyond to get the purchase of my new property through before the Stamp Duty holiday ended. She was always at the end of the phone when my own estate agents selling my property seemed uninterested once I had accepted an offer. Even if Jordan wasnt available Nick was always at hand to step in. I couldn’t recommend Bairstow Eves enough.

Miss · 21 June 2021

★★★★★ 1/5

Trustpilot

Don't waste your time and money

I've been tryingn to purchase a mortgage with this company the reservation ran out before the purchase was complete wasting my time and money this happened because bairstow is not interested in filling there part on e they vot thre mone I've been ignored and pushed aside countless times buy this firm was told they will call me back at least a dozen times with no call back there email response are normal shurg offs all I've needed from them was the lender form so the solicitor and sale rep can do there job took 6 weeks of waiting g and chasing there mortgage department to fail miserable because after they git paid for there part in the sales and purchases they don't care anymore and you git pushed to the back burner this has lost me £1000s of pounds in fees to solicitors and reservation in the property all because there not interested after you paid there fee I'm a first time buyer and completely deverstated buy this company.

JAMIE · 11 December 2024