Trusted Agent profile · Bolton
Verified
★★★★★
420 reviews across 3 platforms
Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
Part of Miller Metcalfe, see every office.
Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 420 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
TrustpilotI’d like to thank all the staff at…
I’d like to thank all the staff at Harwood Branch for their outstanding service. They sold my property and helped me purchase my new one, and the entire team was amazing throughout. They kept me fully updated at every stage of the process and made everything feel smooth and stress‑free. I truly appreciate all their hard work
5/5
GoogleVery helpful staff.they help you when you dont no what your doing
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5/5
GoogleHad my property on the market for over 2 years with 2 different Estate Agents. I decided to change to Miller Metcalfe & my property was sold on the second viewing. Everything went smoothly & was completed in 3 months. …
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1/5
TrustpilotRented accommodation - not impressed
Recently finished our tenancy. Poor communication and a particular member of staff who was very rude and had a bad attitude. Viewings happened whilst we were at work without us knowing prior and a proper apology not even given, the inventory did not get updated (even after sending 5 emails and receiving a confirmation that they had been updated), total lack of communication, told multiple times that information had been passed on to find out that it never had...misleading. Lack of even wanting to help even with simple things such as asking for an email to sort out an issue. Was told multiple times “no can’t help”. Was only until I pressed further and reminded them of their incompetence that they managed to get an email. It was nearing painful to come and get somebody out and look at a bad leak, which was affecting the whole of the house. There were still jobs that were agreed to be completed when we first moved, that had not even been looked at a year and a half later. The only time they were efficient was when they wanted our money. I would never rent again from Miller Metcalfe, due to the lack of care and consideration that we felt from individual staff.
Hello, could you contact our Bolton branch with some more information so we can investigate this further for you? If you can call 01204 535352 or email bolton@millermetcalfe.co.uk, this will be looked into straight away. Thanks
5/5
GoogleKay is always on hand if we need her and gets any issues resolved with no fuss. We are very well looked after!
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5/5
GoogleKatie from lettings was very helpful.She was quick to send information to me.The move went very smooth Many thanks
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5/5
GoogleCouldn't recommend Miller Metcalf more highly. From market appraisal right through to completion of our house sale, all the team and in particular Shakira were communicative, calm and super helpful. They providied regular updates and made the process very smooth. Thank you - Karl
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5/5
TrustpilotOutstanding from start to finish Carole…
Outstanding from start to finish Carole Green and her team are just amazing at what they do nothing is ever too much trouble. The communication is next to non definitely the company to use when dealing with selling and buying ! Thanks guys for everything you have done xx
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5/5
GoogleAmanda at Miller Metcalfe was amazing in supporting me in procuring the first property in Bolton. The entire team were supportive, from the first viewing to price negotiations and exchange. A big thanks to the entire team
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5/5
GoogleAmanda at this estate agent was great after the first buyer pulled out for no reason, she pulled out all the stops to get the sale through with the new buyer on time within a few weeks chasing all sides through to the completion.
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4/5
TrustpilotBrilliant Staff
Staff at Miller Metcalfe Culcheth have been soo welcoming and helpful, always pick up the phone/emails so quickly. Carol is helping me through a first time buyers mortgage and I feel so comfortable with the process.
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5/5
TrustpilotMiller Metcalfe helped at every stage of our sale and purchase.
We had a quick sale but a long and protracted 9 months of a long sales chain. Helen, Carol and Katie of Miller Metcalfe in Culcheth guided us through it step by step supporting us all the way.
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5/5
GoogleExcellent service. Very professional and fabulous communication. Aimee, Kay and Katie have been amazing throughout the process. Thanks to everyone for fantastic service.
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5/5
TrustpilotMiller Metcalfe Were First Class
Miller Metcalfe were first class, with my house sale, from start to finish, they kept me informed/up to date, every step of the way, the staff are very kind and approachable and the Manager, Amy, is very professional/ knowledgeable, I would definitely recommend them
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5/5
TrustpilotSale
The whole process has been stress free my home was sold within 24hrs with excellent service and constant contact from roxy and amy.would definatly recommend miller metcalfe bury.
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5/5
GoogleI met with dean today to evaluate my grandmas property. He was there on time and very friendly. He explained everything to me and his customer service was fantastic. We have now decided to go with miller metcalfe to sell the property.
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5/5
TrustpilotBest in Culcheth (if not Warrington)
After a few misfires, we dropped lucky with Clare & team. From the early very professional survey visit to the final pushing the chain to get the sale through, we were in good hands AND there was a pandemic on plus the madness of the stamp duty holiday. You were friendly & approachable, committed & dogged & always professional. We are very glad we chose you!!
Dear Ray, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received a friendly, committed and professional service from our dedicated team and that we have met with your expectations. Thank you for choosing Miller Metcalfe.
5/5
GoogleI have recently moved into my first home and it was a fantastic experience to say the least. Amanda at Miller Metcalfe was outstanding from start to finish. Amanda always kept me up to date on the process and offered any help where I needed …
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5/5
GoogleGreat experience working with Katie and Miller estate agents. The service was professional and efficient from start to finish, highly recommend using this estate agent
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5/5
GoogleMatthew attended our home today for valuation purposes, we found Matthew highly professional and very knowledgeable of the local housing market. He has given us very useful advice and we are pleased we have again consulted Miller Metcalfe who have helped us buy and sell properties previously.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleMy 6 month search for a property, I had interactions with a lot of estate agents and none like Miller Metcalfe… from the lady at the viewing, to the team giving me advice on the phone and Ellie through email. There’s a real genuineness about these guys, which I found rare during my search. Big thank you 😊 …
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5/5
GoogleWe had amazing support from Amanda Birks, Senior Sales Negotiator at Miller Metcalfe in Bolton. From the moment we saw the fantastic photos of our house which the photographer took we knew we had picked the best Estate Agent to sell our …
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5/5
GoogleAmy and Ellie made finding tenants for our rental property a breeze. They both super professional, communicated throughout the entire process, and definitely made the entire experience less stressful. Thank you once again!
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5/5
GoogleI was very pleased with the service and professionalism at Miller Metcalfe estate agents in Bolton especially Amanda and Shakira who put themselves out beyond the norm. I highly recommend the company !
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Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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