Trusted Agent profile Β· Bolton

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Miller Metcalfe Bolton reviews

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419 reviews across 3 platforms

Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG

Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 419 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

284

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

1/5

Trustpilot

Process factory estate agents - AVOID!

I have kept this purely factual and the below is all a true reflection of my own experience. For me, the best bit about my experience with Miller Metcalfe has been not having to deal with them since.

Jonathan Β· 1 May 2025

Agent replied Β· 11 May 2026

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and take all concerns raised very seriously. To allow us to fully investigate the issues you've outlined, please could you email us at hello@millermetcalfe.co.uk with more details, including the branch you dealt with and your property address? This will help us look into the matter thoroughly and ensure your concerns are addressed appropriately. We appreciate you bringing this to our attention and hope to hear from you soon. Kind regards, The Miller Metcalfe Team

5/5

Google

This Agency and Karen Particularly was very helpful , understanding and professional. I really appreciate the way things turnout with the help of Karen's Understanding and Help. Thanks Karen

Hozefa Β· 13 May 2023

Agent replied Β· 19 June 2024

Hi Hozefa, thank you for your review of our Bolton team. It is greatly appreciated!

5/5

Google

Jess has been fantastic! She is very professional and does what she promises to do. We are in the process of purchasing via Miller Metcalfe and should we sell in the future, I would be happy to use this lovely bunch!😊 …

Julieann Β· 16 September 2021

Agent replied Β· 19 June 2024

Hi Julieann, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that the purchase of your property is going well and that you have received a professional and helpful service from our dedicated team. Thank you for recommending Miller Metcalfe.

5/5

Trustpilot

great service from start to finish with…

great service from start to finish with the sale of my property. i've used other companies in the past and this one is by far the best i've come across. always kept up to date, very professional. chloe was the case handler but had dealings with zoe and carl also from swinton branch and cannot recommend these guys enough. i dont believe the sale would have progressed as it did if those mentioned here hadnt done what they did and kept everyone in the loop at all stages.

Danny Β· 14 December 2022

Agent replied Β· 15 June 2024

Hi Danny, thank you for your review of our Swinton team. It is greatly appreciated!

5/5

Google

Second time I have used Miller Metcalfe for letting services Amy has been professional informative and provided an efficient fast service both times. Highly recommend Thank you

Zoe Β· 13 May 2023

Agent replied Β· 19 June 2024

Hi Zoe, thank you for taking the time to leave our lettings department a 5 star review, it's greatly appreciated!

5/5

Google

Amanda was very professional and kept me up to date at all times.

Alison Β· 24 March 2024

Agent replied Β· 19 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Miller metcalfe Swinton

I recently bought my first home being sold under Miller Metcalfe Swinton. The process went through really quickly with thanks to Chloe. Chloe always picked the phone up straight away and was really great at liaising with the vendor and myself to allow things to be processed in a timely manner.

Abigail Β· 10 November 2023

5/5

Google

Miller Metcalfe acted on my house sale which was concluded successfully. The team are generally responsive and accessible and the fees are reasonable. Property was advertised quickly and sold within just 4 days of the first viewing day. Would recommend.

Elspeth Β· 22 May 2021

Agent replied Β· 19 June 2024

Hi Elspeth, thank you for taking the time to leave your feedback, it is greatly appreciated. I am pleased to learn that you were happy with the service you received from our dedicated team and that the sale of your property went smoothly. Thank you for recommending Miller Metcalfe, all the best.

5/5

Google

As a buyer they were very helpful, big thanks to Amanda

Derek Β· 24 March 2024

Agent replied Β· 19 June 2024

Hello, thank you for your review of our Bolton Branch. It is greatly appreciated!

5/5

Google

Miller Metcalfe have been brilliant, in particular Shakira Stasiak. Highly recommend

Mukund Β· 24 March 2024

Agent replied Β· 19 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

3/5

Trustpilot

More expensive than others, not worth it

Everyone I have spoken to has been very pleasant, particularly at the start when they wanted the business. Once the property went live there were mix ups about viewings and also wrong information about who had made an offer. Once the offer was accepted we heard nothing from them until I got a call asking if we had completed. We were far from completing and it turned out they had mixed us up with another property. My main issue is their failure to ring back when they say they will. Nice people but very poor communication. Won’t be using again.

Marilyn Β· 29 July 2022

Agent replied Β· 15 June 2024

Hi Marilyn. We are very sorry to hear you feel this way. Would you be able to tell us which branch you were dealing with so we can investigate this further? Thanks, Miller Metcalfe

5/5

Google

Really good experience - I was updated regularly and Amanda birkshaw and all the team worked so hard! Thank you so much 😊 …

C Β· 5 August 2025

Agent replied Β· 9 October 2025

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Great experience from the Bolton…

Great experience from the Bolton branch. Katie and Kay very professional and kind natured throughout with great communication skills and demonstrated a postive approached to their work . Would highly recommend. Thank you .

Steph Β· 8 April 2025

Agent replied Β· 11 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Amanda was really helpful in getting my purchase over the line despite a number of unexpected hiccups that cropped up along the way.

Graeme Β· 22 May 2023

Agent replied Β· 19 June 2024

Hi Graeme, thank you for your review of Amanda & our Bolton team. It is greatly appreciated!

5/5

Trustpilot

Recommendation of individuals from Miller Metcalfe

I have been using the services of Miller Metcalfe for several years. I have used their services to rent the property and also most recently to sell the house. There are professional and I had never had issues dealing with them. The key was communication and they always came back within 24-48hrs.I have to mention 2 individuals who made the difference. Danielle Hughes and Chris McGowan. Chris did a really good job in making sure the property is rented and all issues on the property are resolved amicably.Danielle help in negotiating with clients to sell the property was first class. She was patient, persistent and always positive. Her advice and suggestions during the selling process were very valuable. I would recommend Danielle and Chris to anyone wanting to sell or rent their property. Frank

Frank Β· 28 April 2017

5/5

Trustpilot

Jade is a Superstar!

Just bought a house with Miller Metcalfe, I had the most fantastic service from Jade who initially recommended the property to me after months of searching, it was completely from what I had looked at but she saw the potential and similarities to what we required and our new house is perfect and I fell in love straight away, she made the negotiations process seamless and stress free, if I had any questions or issues throughout the whole process she was straight onto it. She's an absolute star! I would definitely use Miller Metcalf again and recommend you to anyone I know!!! Thanks Again Jade!!!

Emma Β· 3 June 2015

5/5

Trustpilot

Friendly and Efficient!

We initially chose Miller Metcalfe because we know somebdy who works there, however we soon found out that the whole team were friendly and competent. We dealt with Ashley on a daily basis and to be honest I cant praise her highly enough, she was excellent! We sold our house within weeks of it going on the market and this was 2 weeks before Christmas, we hadnt even started looking for a new house at this point. If your looking to sell your home you should look no further than Miller Metcalfe they were absolutely fantastic and really helped us through what was a very stressful time. A big Thank You to Ashley and everyone at Miller Metcalfe.

Nick Β· 8 May 2015

5/5

Trustpilot

I am so very glad we chose Miller Metcalfe to sell the house

I can not sing the praises of Miller Metcalfe enough. I am so glad I took their advise on the sale price and indeed everything they did for us reflected their superior team work and very efficient and proficient work ethos. Everyone I had contact with from Jade, Kim, Susan and Emily were very professional, polite, pleasant and very helpful in all issues. I have absolutely no regrets to choosing this estate agent and am so pleased we sold the house in such a short time. Such a pleasant experience from start to finish.

Stephen Β· 30 April 2015

5/5

Trustpilot

Proactive, good communications

Very proactive, kept me informed throughout the selling process, gave good advice when required

Tony Β· 29 October 2025

Agent replied Β· 11 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

2/5

Trustpilot

Struggling to find anything positive to say

Selling a property with this firm was like drawing teeth. Information was hard to come by, staff were irritable, crotchety, sometimes quite rude, and largely uncommunicative. I dealt with numerous different staff, who changed on a regular basis, most of whom hadn't visited the property, knew little about it, and generally gave the impression they cared even less. A sale was eventually agreed, at a price much lower than the initial valuation but it was to a buyer, who I initially engaged and showed round. In the closing stages I had difficulty in determining on whose behalf MM were acting on, mine or the buyers. Overall not a pleasant or satisfactory experience. I couldn't recommend this firm.

Razzov Β· 18 December 2012

5/5

Google

Karen was a great agent from start to finish. She kept me updated on the progress of my sale throughout, chased solicitors when I was unable to reach them and managed the whole process so very well.

Hayley Β· 22 May 2021

Agent replied Β· 19 June 2024

Hello Hayley, thank you for your review of our Bolton branch! :)

5/5

Google

Spot on what we needed. No telling me just what I wanted to hear. Nice chilled vibes and look forward to work with them again soon.

Stephen Β· 13 June 2025

Agent replied Β· 24 March 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Amaizing team at Miller metcalf Bolton! I'm a first time buyer and was very nervous and had no clue what to do or expect.. Miller metcalf guided me through the whole process start to finish and someone was always there to help or answer any …

Andrea Β· 16 September 2024

Agent replied Β· 9 December 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Punctual appointment, very professional inspired confidence . Explained about prices in my location. Didn't feel pressured A pleasant experience

Christine Β· 10 August 2025

Agent replied Β· 9 September 2025

Hello, thank you for your review of our team. It is greatly appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miller Metcalfe's Google reviews

Questions about Miller Metcalfe Bolton

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.

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