Trusted Agent profile · Bolton
Verified
★★★★★
420 reviews across 3 platforms
Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
Part of Miller Metcalfe, see every office.
Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 420 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
1/5
TrustpilotIf you have property to rent - AVOID
Twice now this company miller metcalfe in Bolton have placed in non paying tenants. The first tenant cost me a fortune in court costs to remove, they overcharged me to change all the locks, and now I am going through the same process all over again and yet face more costs to evict. Please think carefully before appointing this agency to market your property to rent. Very very unhappy customer.
5/5
TrustpilotExcellent Service
We have found all the staff at miller metcalfe to be very professional and have worked hard to sell our property. The whole process from valuation to sale has been made quick and easy.
Hi Richard, thank you for your lovely review! :)
5/5
GoogleI was very pleased with your staff and service that was provided.
Hello, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleFirst class service so far. Saffron is a pleasure to deal with.
5/5
GoogleVery Helpful and very nice staff 👌😊 I recommend #MillerMetcalfe …
Hi Klea, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
5/5
GoogleExcellent service from the Miller Metcalfe team - they were proactive and helpful throughout what ended up being a very long sale process, through no fault of theirs. Amy Taylor in particular provided an excellent service and was a pleasure to deal with.
5/5
GoogleSpoke to Libby at Miller Metcalfe Horwich branch, she was so friendly and helpful I would definitely recommend!
5/5
GoogleWe had a very good experience from the team at Miller Metcalfe Horwich, specially aimee who looked after the purchase of our property. They were supportive when our chain broke down and tried best to accommodate …
5/5
GoogleInitial contacts with MM were very encouraging so the staff changes that followed were a concern but, in particular, Jodie took over the day to day activity and she gets it in terms of client service so everything went well from then on.
5/5
GoogleI have been very impressed with Miller Metcalfe (Horwich branch) for the sale of my house. They valued it well according to the market which created a lot of interest and ended up selling for more than the asking price. Great communication throughout courtesy of Megan who did a great job and kept me up to speed.
5/5
GoogleWe used Miller Metcalfe for our commercial letting and they was amazing - really helpful, fast response and great aftercare - once we was in they even came and took pictures for us. The staff are all lovely and can’t do enough to help. Would definitely recommend Miller Metcalfe Bolton!!
5/5
Google1st class service from start to finish
Hi Julie, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
5/5
TrustpilotFantastic service from Miller Metcalfe…
Fantastic service from Miller Metcalfe from start to finish (sold STC at present). Regular updates, prompt replies, friendly and helpful staff in Bolton branch. Can’t fault them.
Hi Rob, thank you for your review of our Bolton branch! :)
5/5
Google1st class service from start to finish
Hi Julie, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
1/5
GoogleI had a really bad experience with Miller Metcalfe when i was trying to sell my property with them. Wasted my time and money when my property, which they were trying to sell, stayed vacant for over 3 months before they realised how much it …
5/5
GoogleAmy Taylor and the rest of the Horwich team were unbelievable from start to finish, never once did I feel out of the loop with my property sale and every call we had was supportive, friendly and nothing but laughs. Some agents will do the …
5/5
GoogleVery friendly, kept me informed at all stages.
Hi Paula, thank you for your review of our Bolton team. It is greatly appreciated!
1/5
TrustpilotNot happy at all with how a family…
Not happy at all with how a family member was looked after regarding renting a property. Very unprofessional
Hi Carol, we are sorry to hear you feel this way. Could you send us an email with more information, including the full name of your family member who has dealt directly with our team to lettings@millermetcalfe.co.uk, so that we could investigate this further for you? Thanks, Miller Metcalfe
5/5
TrustpilotExcellent service
The Bolton branch have been very good with communication and have sold my property within a month. Friendly Professional team I would highly recommend
Hi Jayne, thank you for your review of our Bolton branch! :)
5/5
GoogleI had used another estate agent with no luck. My property had a buyer within 2 weeks with Miller Metcalfe.
Hi Paula, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you had a quick sale with Miller Metcalfe and that we have met with your expectations. Kind regards.
1/5
TrustpilotPhoned to inquire about selling my…
Phoned to inquire about selling my property with them. Was put on hold by Bolton branch to check which branch would deal with my enquiry. I live in BL6. So presumed would be the Bolton branch to contact. Left on hold for a while then just cut me off. Needless to say i will choose another agent to sell with!
5/5
TrustpilotExcellent service when 1st sale fell…
Excellent service when 1st sale fell through re-advertised and sold within a week kept fully informed of all details and offers Thank you
Hi Lesley, thank you for your lovely review! :)
5/5
GoogleMy 5 stars are absolutely awarded to Aimee Cole who was so kind and supportive throughout a sometimes challenging process. And also to the other awesome Amy (Taylor) who always greeted me with a warm and smiley welcome. My estate agents the …
1/5
GoogleAwful experience dealing with Shakira, lack of correspondence, does not reply to any calls. Wasted time and monies. Avoid dealing with this agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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