5/5
GoogleVery happy with the service received from MM Horwich Branch. They contacted me regularly but did not mither. Rang back when they said they would. Anything I asked for they did their best to support.
Trusted Agent profile · Bolton
Verified
Miller Metcalfe Bolton reviews
★★★★★
420 reviews across 3 platforms
Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
Part of Miller Metcalfe, see every office.
Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 420 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Miller Metcalfe Bolton won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: BL1, Lettings (Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent service and always happy to…
Excellent service and always happy to help
Agent replied · 15 June 2024
Hi Jaz, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received an excellent and helpful service from our dedicated team and that we have met with your expectations. Best wishes, Miller Metcalfe.
5/5
Google👩👧👧All the girls in this office are so friendly & welcoming🤗. However, our key contact at the branch is Saffron. She is extremely efficient, not to mention organised & is going above & beyond every time we touch base. At this rate, we're …
4/5
TrustpilotMiller Metcalfe Bolton - good experience.
Miller Metcalfe recently acted. On my behalf in the sale of my home. They Co-ordinated the sale and kept me well informed about viewings and offers. This made a stressful process easier for me to manage. I would use them again.
5/5
GoogleAll the staff at Miller Metcalfe Horwich have been amazing, nothing so far has been to much trouble and the service they offer is very professional, prompt and goes above and beyond my expectations. …
5/5
GoogleBrilliant service from Miller Metcalfe Westhoughton. From my initial contact they came out to value my house after office hours and gave me confidence that they could sell it quickly. The house sold in the same week for the full asking …
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleGreat service from start to finish from Megan & the team, nothing was ever too much trouble for her (or Saffron in her absence) & I would definitely recommend & buy through them again, 5* service
5/5
TrustpilotThe valuation of my apartment
The valuer, Mr Tag, arrived promptly and explained in a professional manner what he needed to do. He was precise and quick. The report was sent in seven days and reflected a fair price. I would highly recommend Miller Metcalfe Surveyors.
5/5
GoogleWhat a wonderful team, staff are very reliable when needed and they get things done. I want to say a massive thank you for all the support through out our time. Amazing
5/5
TrustpilotSo, Miller Metcalfe is my favourite agen …
So, Miller Metcalfe is my favourite agency. Ladies who work there are at first human beings. They are not just pure professionals, they do really an extra mile for their customers to be happy. I can strongly recommend them to everyone!!!
5/5
TrustpilotGreat professional team
I have always found the team in the Culcheth branch very attentive and efficient at all times throughout the entire process. I mainly deal with Katie and can not fault her professional approach and communication at all times.
5/5
GoogleMiller Metcalfe i would highly recommend. I recently sold my house through these and the service was impeccable. I dealt with kelly all the way through this sale she has been fantastic. Thankyou Miller Metcalfe.
5/5
GoogleGood communication from the estate agents, they were very thorough, honest and kept me updated throughout the process of the house purchase which I really appreciated.
5/5
TrustpilotBolton Miller Metcalfe
The staff at the Bolton branch have been great throughout the sale of my property. I have sold my property in 4 days thanks to them. Would highly recommend.
1/5
GoogleI made a call for a genral enquirey for full lettings landlord deal around the worsley leigh rd highliting a current concern was told nothin t do with head office.
5/5
TrustpilotVery Good
Paul from Miller Metcalfe did a homebuyers report for me, he did it with just a days notice and the report was very detailed and concise, I’d recommend Miller Metcalfe, 5 Stars
5/5
GoogleVery helpful and professional at all times.
1/5
Google0 stars. No communication between staff in office at bolton. Not professional, Unorganised, Disappointed with Miller Metcalfe team in bolton. …
5/5
GoogleDon’t usually write reviews but what an amazing stress free process I had with Miller Metcalfe Westhoughton. Could not recommend them enough, all lovely friendly staff!!
5/5
GoogleWe moved to Miller Metcalfe in Westhoughton after having our property with another agent for over a year, with no offers made despite reducing in price. …
5/5
GoogleAbsolutely amazing professional and friendly care and attention, especially from Kelly and Vanessa, for my elderly father’s sale and purchase. Highly recommended - 5 Stars not enough! Thank you!!!
5/5
GoogleAlways returned my calls and did their utmost to resolve any issues. Extremely friendly.
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Hello, thank you for your review of our team. It is greatly appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miller Metcalfe Bolton
Has Miller Metcalfe won any awards?
Yes. Miller Metcalfe won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2025 awards, its most recent won Best in Postcode (BL1).
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Send Miller Metcalfe a message.
