Trusted Agent profile · Bolton
Verified
★★★★★
420 reviews across 3 platforms
Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
Part of Miller Metcalfe, see every office.
Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 420 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
1/5
GoogleOne of the worst estate agent I have dealt with while house hunting: full of lies to push the prices up of the properties. Allowing bidding of properties indirectly. …
Good Morning Mr Khav, we are sorry to hear that you haven’t been happy with your recent interaction with Miller Metcalfe. The current market conditions has caused a huge surge in buyer demand and we can appreciate this can be frustrating … More
5/5
GoogleBest service. Professional approach. Always helpful. I highly recommend.👍👌 …
Hello, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleGreat service & prompt responses to queries including weekends !!
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
TrustpilotI have contacted Miller Metcalfe…
I have contacted Miller Metcalfe numerous times over the past year by email & telephone to view properties & not once have I had a response. Completely unprofessional & a waste of everyone's time. Avoid
5/5
GoogleWe had a very good experience from the team at Miller Metcalfe Horwich, specially aimee who looked after the purchase of our property. They were supportive when our chain broke down and tried best to accommodate with our time frame .the communication was excellent. Would highly recommend . Keep up the good work
5/5
TrustpilotGreat to deal with helped with all issues to do with our move
We have recently Sold our property and bought our new one with Miller Metcalfe we found there service very good our property details were done very quickly and we sold our property within 4 weeks!!! the pictures taken were much better than we had seen from other estate agents, also throughout the buying and selling process they were on hand to assist with any issue raised and made sure our move went through as smoothly as possible. We would recommend them to anyone selling their property
5/5
TrustpilotExcellent!
We lost a loved member of the family and had to sort everything out very quickly, as we live abroad and were only in England for a short time. We invited 3 estate agents to value the house and chose Miller Metcalfe due to price (obviously), value given for the house but also on how we felt about the company based on the confidence we had in the person who came to see us. It was a great choice! We contacted lots of staff members during the process but all were up to speed and everyone returned calls if we needed a particular individual. They were efficient, helpful, cheerful and professional. Our only (slight) reservation was that the house did not appear on their website for a few weeks but it was sold very shortly afterwards, and we were kept advised of progress, despite a prolonged probate period. We were impressed with all our dealings with Miller Metcalfe and would definitely recommend them.
5/5
GoogleFriendly helpful and happy service all good 👍 …
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
TrustpilotAbove and beyond the call of duty!!!
Miller Metcalfe offered support and guidance during our house move. All I can say is that they made what is a very stressful time a lot less stressful. Just to know that they were on the end of the phone to listen to my concerns which they always quickly alleviated is invaluable. Their knowledge of how the house moving process runs from both personal experience and also working experience has been a huge help. They stepped in when it wasn’t really within their remit to do so, I was on the verge of total panic and knew that they would be able to and would want to help and that means so much. I would definitely recommend Miller Metcalfe to any of my friends for selling their house and have done already as their advice has been sound and they have made the process feel so personal which was important to me
5/5
GoogleVery knowledgeable staff, very helpful and polite I’ve spoken with a couple of members of staff and they’ve always given great advice!
Hi Sarah, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleKaren, along with Amy, did an absolutely amazing job helping me out under difficult circumstances. 10/10. Thank you so much.
Hi Kazam, thank you for your review of our Lettings team. It is greatly appreciated!
5/5
GoogleFantastic service provided by Kelly, highly recommended
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
Googlefirst time house buyer, service was great from start to finish, Kelly kept me updated with everything i needed to do, a stress free estate agent.
5/5
GoogleJess had been amazing from the start. Always helpful and most importantly very responsive, including other members of staff.
Hi Syed, thank you for your review of Jess & our Bolton team. It is greatly appreciated!
5/5
GoogleVery professional and friendly service. Megan was always on hand to help and keep communication channels open. Would recommend
5/5
TrustpilotPaige and Amy in the lettings…
Paige and Amy in the lettings department have been excellent. They don't miss a trick and communicate every step. Would deffo recommend using them if you have a buy to let property.
Hi Scott, thank you for taking the time to leave your great feedback, it's really appreciated. We are pleased to learn that you received an excellent service from our lettings department and were kept informed every step of the way. Thank you for recommending Miller Metcalfe and we will certainly pass on your thanks to Paige and Amy. Best wishes.
5/5
GoogleExcellent services with devotion. Highly recommended!
Hello, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleYvonne at the Horwich Branch is friendly, very helpful and has been excellent with her communication throughout, at a particularly difficult time for me.. Thanks.
5/5
GoogleI was very impressed with the horwich branch who were the agents on a house I was buying. They were very proactive chasing all solicitors in the chain and kept me updated. Eloise and Aimee handled my case who were both outstanding. Both of …
3/5
TrustpilotGood at selling
We have used Miller Metcalfe Culcheth for both renting and more recently selling our property. They have always found tenants very quickly and also sold our property very quickly. However as part of the sales package they are promoting a company called DC Law who we found completely incompetent. By all means use Millers to sell your property but do not use Their package, get your own solicitors.
5/5
GoogleJoanne Hardman - the Bolton Branch Manager - was very friendly, helpful, competent and understanding.
Hi Ian, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
5/5
GoogleGreat experience from start to finish, I strongly recommend Miller Metcalfe for their professionalism and excellent communication.
Hi Hammad, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleJoanne Hardman - the Bolton Branch Manager - was very friendly, helpful, competent and understanding.
Hi Ian, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
5/5
TrustpilotFrom start to finish Zoe and Laura…
From start to finish Zoe and Laura worked so hard chasing the buyers and solicitors. Couldn't have asked for more support during a long and stressful sale during Covid pandemic. Thank you girls!
Hi Diane, thank you for rating Miller Metcalfe 5 stars and for taking the time to write the review. It is greatly appreciated and we wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
Send Miller Metcalfe a message.
