Trusted Agent profile · Bolton
Verified
★★★★★
419 reviews across 3 platforms
Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
Miller Metcalfe's office in Bolton, at Burden House, is rated 4.4 out of 5 across 419 reviews on three platforms, including 284 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
TrustpilotAmy was absolutely amazing when we…
Amy was absolutely amazing when we bought our apartment. She went above and beyond helping us and I don't know how we could have managed without her help. She is cheerful and kept us informed every step of the way. Miller Metcalfe have got an excellent employee in Amy.
5/5
GoogleMiller Metcalf wasn't so easy to engage with at the outset and getting the property details correct took some to-ing and fro-ing however, once a dedicated property manager (Amanda) took ownership of the sale, we were regularly kept informed …
Hi Peter, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleAimee Cole is a gem in your company. She literally went out of her way to make sure the process went smoothly even when everything seemed so blink.
5/5
GoogleI have dealt with Saffron at Miller Metcalfe in Horwich and she has been an absolute star from the start. She has been super helpful and I really appreciate the time and effort she has taken to help me with the process. Thank you again Saffron, I would definitely recommend.
5/5
GoogleExcellent service from all the team, a special mention for Karen who kept us updated every step of the way throughout the sales process. We would highly recommended 👍 …
Hi Carlo, thank you for your review of our Bolton Branch. It is greatly appreciated!
5/5
GoogleKelly and her team were absolutely brilliant start to finish. The purchase was chased every single week with solicitors and we were kept up to date regularly. At the end there were solicitors dragging their feet but Kelly quickly got …
2/5
TrustpilotExercise Caution with the package you buy.
I marked a 2 for this review as despite selling my property, they are associated with Conveyancing Experts and are selling a combined package of estate agency and convenyancing. This is what brought the score down. By all means use Miller Metcalf, but I would recommend that you DO NOT buying their conveyancing service. It will leave you stressed and potentially in breach of contract just like our buyers - we now have a post sale mess to sort out!!!
5/5
TrustpilotI have now used miller metclafe bolton…
I have now used miller metclafe bolton as a buyer and for them to find me a tenant,and on both occasions the service was great would highly recommend,Kylie helped with the buying process and kept me up to date and Amy found me great tenants within 2 weeks thanks again.
Hi Ross, thank you so much for your 5 Star review of our Bolton team. It is greatly appreciated!
5/5
GoogleI am very pleased with the recent service Miller Metcalf provided on the recent sale of my house. Pleasant, professional and always quick to respond to my calls and emails. I would definitely recommend them and use them again in the future
Hi Vicky, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleKelly was absolutely fantastic, very thorough, informative and professional .
Hi Geoff, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that we met with your expectations and that you received a thorough, professional service from our dedicated team. Best wishes.
5/5
GoogleMiller Metcalfe were a fantastic help from start to finish. Mark valued my property - extremely professional and knows his market well, giving sound advice to help. Secondly I dealt with Megan throughout the process who updated me every …
5/5
GoogleWe would like to thank Aimee Cole personally for her help in trying to find us a new home. …
5/5
GoogleDidn't have to do much myself apart from deciding which offer to accept and choosing which solicitor to use. The team as a whole were really helpful, always someone to keep me updated when …
Hi Stanley, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleAbsolutely fantastic! Can't thank Katie and Nicola (MM Westhoughton) enough for all their help and support during the sale of my property. If I ever move again I wouldn't hesitate to use them again. Best Estate Agent in the area by far!
5/5
GoogleKelly and her team at Miller Metcalfe Horwich have been excellent in helping me navigate the first time buying process. They are efficient, honest and quick to get back to you with any updates or queries. It’s clear that the team are really …
5/5
GoogleI have dealt with Aimee at Miller Metcalfe for many years now & she always goes above & beyond to find me suitable properties. Always keeps me updated & always very professional.
5/5
GoogleAbsolutely fantastic! Can't thank Katie and Nicola (MM Westhoughton) enough for all their help and support during the sale of my property. If I ever move again I wouldn't hesitate to use them again. Best Estate Agent in the area by far!
5/5
TrustpilotHappy house seller
Danielle has been in constant contact with updates for us. Very friendly, efficient and helpful throughout the process. Managed to sell our property swiftly and take new photos when I wasn't happy with the first set. Nothing was too much trouble.big thankyou to the miller metcalfe team
2/5
GoogleWorst service to use. After dealing with Nadine for 2 weeks, I'm unsure which of us is actually the estate agent and fear she may actually move in with me any day now. I'm constantly chasing them up for minor admin they can't seem to keep …
5/5
GoogleReally good experience so far! Karen has kept us in the loop and informed us of everything along the way. Advised us well on the purchase of our property and continues to do so! Can’t fault the service🤗 …
Hi Sydney, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
TrustpilotWorsley branch are in a league of their…
Worsley branch are in a league of their own! Laura and Zoe couldn't do enough for us. Laura has kept us informed and updated throughout.Our house was listed and sold within 3 days. We had previously worked with another Worsley estate agent and it just highlighted how professional Miller Metcalfe are. Highly recommend, they're the best!
Hi Shaheda, thank you for your lovely review of our Worsley branch! We wish you all the best in the future :)
5/5
GoogleKellie and her team went above and beyond to ensure we were able to buy our house. They are a lovely, friendly team who are always ready to help. Kellie tried hard to push our purchase through and came up against some issue …
5/5
GoogleWe’ve dealt with Ruth at Miller Metcalfe on a few occasions now. Always happy to help and often goes out of her way to ensure the process of finding vacant properties and arranging viewings runs seamlessly.
5/5
GoogleWe have not decided if to sell our house yet , however given the excellent service from Matthew I felt compelled to write this glowing review. I have dealt with sales professionals from all kinds of sectors from Graff jewellery in London …
Hello Lisa, thank you so much for your 5 Star review of our valuer Matt. It is greatly appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
