Trusted Agent profile Β· Bolton

Entwistle Green Bolton Sales reviews

3.6

β˜…β˜…β˜…β˜…β˜… Good

513 reviews across 2 platforms

32 Deansgate, Bolton, BL1 1BG, BL1 1BG

Entwistle Green's office in Bolton, at 32 Deansgate, is rated 3.6 out of 5 across 513 reviews on two platforms, including 250 Google reviews rated 4.7.

Google logo

4.7 / 5

250

Reviews on Google

This office

Trustpilot logo

263

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

1/5

Google

Don't use Entwistle Green to sell your house. Poor communication, poor follow up. Poor overall.......as a post script to the review posted. I replied 48 hours ago as requested and surprise!! Surprise!!! No response...it seems that Entwistle Green live in their own perfect bubble and are in deniel of anything wrong.

David Β· 13 July 2024

Agent replied Β· 10 November 2024

Hi David, we're sorry to hear about your experience. Your feedback is important to us. If you'd like to discuss this further, please contact us at review@countrywide.co.uk. Thank you. Kind regards, Lucy, Customer Relations.

5/5

Google

I came in to look for an apartment with this wonderful firm and a friendly lady called Katie Critchley attended to me in a pleasant way, and ever since then the communication about to get accomodation has being so great, i think she deserves more and i recommend this good company to people looking for house to buy or rent, they are reliable.

Zainab Β· 11 November 2023

Agent replied Β· 10 November 2024

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Great service from Jemma and the team at Entwistle green from start to finish. They did everything the said they wound do. keep it up πŸ‘πŸ½ …

Ben Β· 11 November 2022

Agent replied Β· 10 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently sold my property though Entwistle Green and highly recommend to others. Chris and the team are very professional and prompt. Would definitely use again.

A Β· 12 January 2023

Agent replied Β· 11 January 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Jack Butterworth at the Blackpool…

Jack Butterworth at the Blackpool branch was very efficient and was able to help us move quickly to a new rented flat. Also we given vouchers off at various places to help with new furniture.

Kirsty Β· 27 January 2026

5/5

Google

The BEST agency I have been with! A big thank you to Keely who helped us and kept us updated throughout the whole process, very professional. I couldn’t thank them enough. 100% would recommend!

Amy Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

1/5

Trustpilot

Entwistle Green

Entwistle Green, Blackpool are probably the worst estate agency I have dealt with in a very crowded field. I agreed to them letting a flat I owned and they failed to make me aware that the tenant had failed the reference check. They rang and asked if I would accept a guarantor for the rent, but gave me no explanation as to why that was required. The tenant was the worst tenant I have ever experienced in 30 years of letting property. He assaulted three policemen in the house, threatened my other tenants and myself. He was dealing in Spice and was, for the most part drugged up to his eyeballs. He wrecked the flat which had just been renovated and paid no rent at all apart from the initial amount. I was given no help from the office and in the end had to pay him Β£700 to leave. They have kept the deposit he paid and said they can't pay it back to either of us. I cannot recommend this agency in any way, shape or form.

Gill Β· 9 August 2024

4/5

Trustpilot

Eve and team were great

Eve was very helpful, has a friendly personality and gave us the information that we needed at the time. When she said she would ring us back she did. She knows that we wanted 10 Ronwood instead of the one in town and informed us straight way that it was available. All staff were great as well.

Louise Β· 5 December 2022

1/5

Trustpilot

A bit disorganised

First valuation was cancelled by them as it was apparently booked, under the wrong branch, only told on the morning of the valuation , second valuation missed as valuer was ill, told I'd have to wait 2 weeks for another booking. Didn't want to take the chance as I'd already taken two days off work for them. Understand people get ill but when you've let someone down twice you move them to the head of the queue not keep them waiting for another 2 weeks.

Martin Β· 31 July 2024

1/5

Trustpilot

There tenants next to use have been the…

There tenants next to use have been the worst in civilised people I have seen in my life. They have smashed up there property drugs on the street police have been involved more times then I count absolute living hell for over 5 years. But somehow these people think it's fine to keep such an abusive rough tenant in the same property. Were sick to death of them. Weve complained so many times to them and police nothing gets done. There tenant dings loudly all day of the top of her voice were fed up. I will be taking legal action against this agancy

Mohsin Β· 30 July 2024

5/5

Google

A massive thank you to Chris and the team at Entwistle Green Bolton. It took a little over 2 months from accepting an offer on the sale of my property to completion! Absolutely brilliant service and would definitely use them again.

Michelle Β· 12 November 2019

Agent replied Β· 10 November 2024

Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

Absolutely brilliant!! Would recommend to anyone! Keely Wright in particular has been amazing, keeping us updated with everything, quick and clear communication and helpful at every step of the way. Everyone at the branch I've spoken to has also been very approachable and keen to get things moving forward. 10/10 πŸ˜€ …

Abi Β· 14 May 2024

Agent replied Β· 10 November 2024

Abi McKinney thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

I had a deeply disappointing experience…

I had a deeply disappointing experience with Entwistle Green, particularly with an agent named Joe Jaison. I arranged to rent a property through them and paid both the deposit and the first month’s rent after viewing the house with Joe. He showed me the property, and everything was discussed clearly or so I thought.

Syed Β· 10 July 2025

5/5

Google

Wonderful experience from sales of the property, thanks to Hayley for the stress free service and also to the wonderful letting team Keely and Katie, they took their time to explain and provided information in a friendly manner. I recommend their services any day.

Jumoke Β· 11 November 2023

5/5

Google

Needed to move ASAP due to a leak in the roof couldn’t sleep at night due to the neighbours jus was sick of were I lived, thanks to keely from entwistle was really good she fighted for me for ages for me to get into lovely home she could of jus said no no but she carried on and got me the flat I was so under pressure and she came threw thanks again keely star lady great at her jobPositiveProfessionalism

Newtorious Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Chris initially told me that he had a number of clients looking for a similar property to mine. Once the house went on the market, he was true to his word and I had 20 viewings in 2 days, so much so that he managed to get a number of offers over the original asking price. Once an offer was accepted, Carl took over and he was on top of everything from the beginning. He made regular up-dates and when lawyers were not answering requests he sent out emails and pushed just sufficiently to get the sale back on track. Overall a good professional service and a good outcome. I would use Entwistle Green again.

Mark Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from the first phone call to the sale of my house. From the first day the house was listed we had large numbers of viewings and we were kept fully informed about each potential buyer. The staff are excellent, friendly and professional, and we had regular contact as the sale progressed. I wanted a hassle free sale where the agent did all of the leg work and that is exactly what I got. First class from start to finish. Recommended without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Quick Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

As a landlord working remotely I like to work with an agent who I know and trust. I have worked with Entwistle Green for many years. Stephen (sales) and Chloe (lettings) are very professional, attentive and really nice to deal with. I wouldn't hesitate to recommend to anybody. Carl Barnes has recently coordinated the sale of a property in Farnworth and his customer service was excellent. Conscientious, considerate and attentive to both buyer and seller the process went very smoothly. Very highly recommended !PositiveProfessionalism

Darren Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely outstanding company! Kate Steadman who was the mortgage advisor recommended by the sales team was amazing. Kate really helped us with the mortgage and advice, especially with being first time buyers during this pandemic going on, she guided us through the whole process and was always there to talk to when we needed advice on the purchase. The sales team at Entwistle Green have been fantastic and extremely helpful throughout the whole process of the sale, they kept us up to date with absolutely everything and were very responsive too. They have all gone above and beyond to support us and will definitely be going back to them when we move again in the future! Thanks again guys!PositiveResponsiveness, Quality, Professionalism, Value

Ellie Β· 11 November 2021

Agent replied Β· 10 November 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Gail J Hines... superstar ⭐

Gail J Hines was recommended to me by a friend who had a positive experience with her previously. I was new to all this and was apprehensive due to my dyslexia (so much paperwork!!) However, as my friend suggested, Gail allowed this overwhelming experience to be a smooth transition, supporting me throughout and making sure I understood everything correctly. Thanks so much for making my dreams come true Gail.

Rebecca Β· 5 October 2020

5/5

Google

I can't thank Hayley and the rest of the team at Entwistle Green enough for all their work selling our house. Hayley was always polite, professional and positive. I wouldn't hesitate to recommend the team to anyone selling locally.

Claire Β· 12 November 2019

Agent replied Β· 10 November 2024

Thank you Claire for recognising our hardworking Entwistle Green team with your 5* review! I will make sure your kind words are made known to our local team. Kind regards, Scott

5/5

Google

The staff at Entwistle Green Bolton were all extremely friendly and helpful. They made everything really simple and easy when moving us into our new home. Would absolutely recommend them.PositiveResponsiveness, Professionalism

Sam Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I recently dealt with Keely on the renting of a property...she was helpful, quick to reply, and informative with every step of the process. Thank you for your helpPositiveQuality, Professionalism

Leanne Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

First I left a message on Rightmove…

First I left a message on Rightmove asking them not to call during the day and they promptly did. Then I've left them multiple messages asking them to email me about a house without my number and they can't be bothered responding. Useless!

Duncan Β· 4 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Bolton Sales

How many reviews does Entwistle Green Bolton Sales have?

Entwistle Green's Bolton office has 513 reviews across two platforms: 250 on Google, 263 on Trustpilot (across the whole business).

What is Entwistle Green Bolton Sales's rating?

Entwistle Green Bolton Sales is rated 3.6 out of 5 across all 513 reviews, and 4.7 out of 5 on Google from 250 reviews.

Where is Entwistle Green's Bolton office?

Entwistle Green Bolton Sales, 32 Deansgate, Bolton, BL1 1BG, BL1 1BG.

The Trusted Agent

Is this your office? Claim your page.