Entwistle Green Bolton Sales reviews

★★★★★ 1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

★★★★★ 5/5

Google

I have had a fantastic experience with Brandon from the property management team. He is always professional, approachable, and very cooperative. Brandon goes above and beyond by chasing up landlords, contractors, and anyone else involved to …

Faseeh · 17 September 2025

★★★★★ 5/5

Google

We have just completed the purchase with Entwistle Green Bolton and found them to be very helpful and professional. The whole team were very understanding, and especially Hayley and Carl did everything they could to speed things up. Thank you team for your efforts and support.

Iwona · 11 November 2022

★★★★★ 5/5

Trustpilot

Entwistle Green [Blackpool] - Excellent!!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.Yesterday contracts were exchanged to complete on the 19th August!!Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.I can't thank him enough....he is 'My Hero'I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 5 August 2022

★★★★★ 5/5

Google

A big thanks to all the staff of Entwistle Green in Bolton. My house was sold within 3 days of going on the market. The communication was fantastic. Even in lockdown, everything went to plan and with no disruptions. Special thanks to Hayley Young who looked after everything for us.PositiveResponsiveness, Quality, Professionalism, Value

1cityblue · 11 November 2021

★★★★★ 5/5

Google

Great service, had a hiccup with a property totally out of the hands of the team at Entwistle green and they rectified it straight away and a new property sourced and agreed, very responsive team would highly recommend

Glen · 23 August 2025

★★★★★ 5/5

Google

I had an amazing experience with Entwistle green home letting team especially with Ocean, they were detailed in every stage of the process. To be honest we are happy as a family to rent this property from Entwistlegreen team.

Agath · 8 August 2025

★★★★★ 5/5

Google

Ocean and Jodie were great help in getting me moved quickly and without hassle, very professional and available to help when you need it. Ideal letting process so far!

Maclay · 2 June 2025

★★★★★ 5/5

Google

I have recently had the pleasure of dealing with Katie Critchley, lettings negotiator. In all my years of renting property I have never experienced such an attentive, pleasant and helpful member of staff. She has made the whole process seamless with no complications. Great communication and in my opinion an absolute asset to your company. She has gone the extra mile and has dealt with all the paperwork promptly resulting in a new home for me and my family. I hope her work ethic and dedication is appreciated in her workplace. Ali Golding

Ali · 11 November 2023

★★★★★ 5/5

Google

Had a great experience with Entwistle Green's Bolton branch. Our letting agent Katie did a fantastic job with answering any of our questions whilst staying professional and 100% transparent. She's been massively helpful with both the viewing and signing the letting agreement which made the situation a lot less stressful. Looking forward to moving into our new property and keeping in touch. One small complaint would be occasionally it takes a while to reach someone on the phone lines but this hasn't been a huge deal.

Marek · 11 November 2023

★★★★★ 5/5

Google

Highly recommend for their outstanding customer service. Special thanks to Keely Wright for her excellent service.

Nuwaira · 11 September 2024

★★★★★ 5/5

Trustpilot

Great Customer Service

After some mix ups with the referencing Claire Phelps the Branch Manager at Entwistle Green personally contacted me to assist with a resolution. She kept in contact with me for 2 days ensuring me that she was working on fixing the mistakes that had been made that were not even her fault. We came to a solution today and I cannot thank her enough for helping us through this stressful time, I would highly recommend Entwistle Green purely because of Claire. Also a special mention to Mandy who has been our point of contact throughout our tenancy and has always been prompt and helpful with any issues we have had.Thanks again to Claire and Mandy!

Sophie · 27 May 2022

★★★★★ 5/5

Google

Amazing company. Thank you Keely for your amazing help with sorting everything out so quickly. I definitely recommend!

Wiktoria · 13 July 2024

★★★★★ 1/5

Google

What should have been a simple no chain sale took 6 months. The whole process was handled badly, so I would not recommend Entwistle Green Bolton.

GR · 22 November 2025

★★★★★ 1/5

Trustpilot

I had a very bad experience

I had a very bad experience. I paid the letting agent a lot of money. They usually not answer my phone or just cut off.

Keaiwen · 7 August 2026

★★★★★ 5/5

Google

It was a smooth and straightforward experience renting from Entwistle Green. The referencing involved just a quick check with your bank and you're done. Thanks for making renting easy.

Chiamaka · 24 October 2025

★★★★★ 1/5

Trustpilot

Honest opinion

I rarely leave negative reviews, but I felt compelled to share my experience. This estate agent was unprofessional and unresponsive throughout the entire process. Communication was slow (if it happened at all), and I constantly had to chase for updates. I felt completely in the dark, and it seemed like they had no real interest in helping or providing a decent level of service.

Kate · 19 September 2025

★★★★★ 5/5

Google

Entwistle Green facilitated our tenancy agreement process, the process was made seamless thanks to Katie Critchley. Great customer service and communication all the way. I recommend Entwistle Green anytime!!

Imaobong · 11 November 2023

★★★★★ 5/5

Google

Cannot recommend Entwistle Green enough - recently completed on a house purchase and Carl has been amazing. Amazing communication through every step of the process and always on hand to answer questions / chase things up. If you’re looking to buy or sell, I’d definitely check Entwistle Green out!

Otti · 11 November 2021

★★★★★ 5/5

Google

I had an absolutely amazing experience with Entwistle Green. Our agent, Katie Critchley, was super helpful throughout the entire process. She assisted with the initial assessment, property viewings, and answered all of our questions. Overall, we felt that we were in safe hands and both the company and Katie exceeded our expectations in terms of service and customer support. I highly recommend them and I am eagerly looking forward to moving in next month!

David · 15 January 2024

★★★★★ 5/5

Google

A very positive experience using Entwistle green. My agent Carl was very quick to pass on any new information and was very patient when issues with my case arose. My mortgage consultant Kate was also very helpful. Would definitely use again.

Tomstaman · 11 November 2022

★★★★★ 5/5

Google

Amazing service! We were purchasing a house from them and from start to finish they were nothing other than great. Carl was excellent, he was professional and ensured that every phone call and email was responded to promptly. I would go as far to say that Carl was actually more help in the process than our solicitor. I highly recommend them and when I come to sell I will definitely use them.

Adelle · 10 December 2022

★★★★★ 1/5

Trustpilot

Stay well away! They will Gazump You

Only gave one star because I couldn’t write a review with zero! These people are liars who are just trying to get as much out of you as they can. Two and a half weeks ago I viewed a house to be told the lady was wanting a quick sale. And to make a offer and the next day final offers would be took to be fair and not mess anyone around! I made a offer. The next day I was asked for my highest and final offer and told no more offers would go forward from here. A few hours later I was told my offer was accepted. I then got this in writing two days later and was told the house was taken off the market and no viewings would take place now I had my offer accepted. I have paid solicitor fees to get searches done, I have paid the Morgage advisor because he has sent off for our Morgage. Our help to buy isas have been closed and sent for. Today I have a call to say someone else has put a higher offer in and I’ve lost the house. Gazumped! Entwistle green are unprofessional and lie stay well away ! The house is still on Zoopla and right move it has not been taken down! Now I have no house and hundreds of pound out of pocket for fees one paid for trying to do everything right for the sale! How is this fair !

Stacey · 26 November 2021

★★★★★ 5/5

Google

The best estate agency I’ve dealt with. Kept me informed all the way through the progress of the application for rental. Lovely to speak to over the phone very responsive to emails. Keeley, Chloe and Lucie were a pleasure to speak to. Thank you.PositiveResponsiveness, Quality, Professionalism

Mel · 11 November 2021