5/5
GoogleFaye is excellent, so communicative and knowledgable, she answered all my questions quickly and provided excellent customer service!
Trusted Agent profile · Blackpool, Lancashire
Verified
Martin & Co Blackpool reviews
★★★★★
474 reviews across 4 platforms
119 Highfield Road, Blackpool, Lancashire, FY4 2JE
Part of Martin & Co, see every office.
Martin & Co's office in Blackpool, Lancashire, at 119 Highfield Road, is rated 4.3 out of 5 across 474 reviews on four platforms, including 390 Google reviews rated 4.4.
390
Reviews on Google
This office
46
Reviews on Facebook
This office
20
Reviews on View Agents
This office
18
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I’ve always found estate agents to be sometimes difficult to work with but I have to say Faye has completely changed my mind, her attitude to provide excellent ...Read all 2 from sellers
Landlords9 reviews
Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ...Read all 9 from landlords
Tenants8 reviews
I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ...Read all 8 from tenants
About Martin & Co Blackpool
We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911
Reviews
Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
Google5/5
GoogleHayley has been exceptional with all queries and concerns and in all my dealings with her. Thank you!
5/5
GoogleHayley is always on top of the various situations which arise and is a pleasure to communicate with.
5/5
GoogleI'm currently renting a property from Martin & Co very friendly and polite hayley kept me updated with everything would highly recommend
Agent replied · 4 July 2023
Thank you Anna.
5/5
GoogleFaye is very professional and has made my rental experience comfortable and reassuring.
5/5
GoogleAbbie was friendly and extremely helpful with any problems we had, thanks for helping us move in!
5/5
GoogleI'm currently renting a property from Martin & Co very friendly and polite hayley kept me updated with everything would highly recommend
Agent replied
Thank you Anna.
5/5
GoogleRecently got a new property and so glad I chose Martin and co, thank you to Caitlin for the support during referencing, very helpful and professional!PositiveProfessionalism
Agent replied
Thank you Ellie we hope you are enjoying your new home.
5/5
GoogleThank you Faye for a great service 😊 …
1/5
Facebook‘Share my experience’.... well I viewed a property that they’ve had on the market for months, they even reduced the rent because they wanted to let it quickly. I paid the ‘HOLDING DEPOSIT’ (150) that means to take the property of the market. I did my applications, got references of my work place and my current landlady, all fine. Something came back on my credit history and at that point I was told I would need a guarantor and as long as the guarantor earned 3x the rent it should be fine. (Which she does) I was then fobbed off with excuses and delays for days. To then find out they haven’t taken the property of the market they have infact re advertised the property at the new asking price. I’m now told 11 days later, my application has been declined due to the minor issue with my credit, but why ask for a grantor in the first place? And I’m also being told I’m not aloud my holding deposit back. So I’m now left back at square one with a young child due to there Miss leading information! I would avoid this letting agents at all cost, as it seems with the rest of the reviews this type of thing happens a lot! Shame on them !
Agent replied
Wankers xx
5/5
GoogleFaye was very helpful and a delight to deal with. Would reccomend.
5/5
GoogleFaye was fantastic helping us find our new home. Super resourceful, highly recommend!
5/5
GoogleCan’t speak highly enough of how well I was looked after by Abbie. Amazing service!
5/5
GoogleGreat Service.Was especially impressed with the 5 Star service from Faye.Highly Recommended
5/5
GoogleThank you to Caitlin and Usman for helping a lot. They are very professional and provide me with a lot of convenience. They will try their best to help me solve any difficulties I have. And they respond to emails very quickly, so I can communicate in time.
5/5
GoogleI am very pleased with my experience so far. Hayley has consistently been a fantastic person to work with. She is not only friendly and approachable but also incredibly helpful and professional in everything she does. I always feel confident knowing I’m in great hands when working with her. Highly recommended!
5/5
GoogleVery happy with how helpful Faye has been since taking over the letting of my property.PositiveResponsiveness, Professionalism
Agent replied · 4 June 2024
Michelle thank you for your kind words.
5/5
GoogleI would highly recommend working with Faye, she was fantastic throughout!
5/5
GoogleAbbie help with everything Excellent communication and information and always there to help phone and email.
Agent replied · 8 May 2025
Hi Steven, Thank you for your great review! We’re so pleased to hear that Abbie has been so helpful and communicative throughout your experience. She takes real pride in being available and making sure everything runs smoothly, so your feedback means a lot. If you ever need anything else, just give us a call or drop us an email, we’re always happy to help!
5/5
GoogleHayley and Faye in the blackpool office are very polite and helpful, a pleasure to deal with. Highly reccomend Martin and co.
Agent replied
Thank you Robert for your kind words.
4.8/5
View AgentsMegan was a star
I rarely leave reviews but I found Megan - the letting manager provided such a great and efficient service that I want to commend her. She communicated promptly and managed to let my property quickly and without fuss. We now have a great new tenant. Thanks Megan
5/5
GoogleVery helpful and swift service from the wonderful Faye - definitely recommend!
4/5
GoogleHayley and Megan were both very helpful. There was an issue with the bath at the property shortly after I moved in but Hayley arranged for it to be fixed promptly. They also helped out when I had a query during the application process.
5/5
GoogleHighly recommend Martin & Co Blackpool. A stress free service with all my questions and concerns answered professionally and in a timely manor by Faye. 5 star service by the lettings team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Blackpool
How many reviews does Martin & Co Blackpool have?
Martin & Co's Blackpool office has 474 reviews across four platforms: 390 on Google, 46 on Facebook, 20 on View Agents, 18 on Trustpilot.
What is Martin & Co Blackpool's rating?
Martin & Co Blackpool is rated 4.3 out of 5 across all 474 reviews, and 4.4 out of 5 on Google from 390 reviews.
What do landlords say about Martin & Co Blackpool?
9 reviews from landlords, rated 4.8 out of 5 on average. For example, Matthew wrote: "Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ..."
What do tenants say about Martin & Co Blackpool?
8 reviews from tenants, rated 4.9 out of 5 on average. For example, Kanchana wrote: "I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ..."
Where is Martin & Co's Blackpool office?
Martin & Co Blackpool, 119 Highfield Road, Blackpool, Lancashire, FY4 2JE.
