5/5
Great company, nice service. Grateful to them and Faye in particular for her help and nice attitude.
Agent replied · 28 April 2024
Thank you for your feedback on Faye. She is an excellent team member!

Trusted Agent profile · Blackpool, Lancashire
Verified
★★★★★
474 reviews across 4 platforms
119 Highfield Road, Blackpool, Lancashire, FY4 2JE
Part of Martin & Co, see every office.
Martin & Co's office in Blackpool, Lancashire, at 119 Highfield Road, is rated 4.3 out of 5 across 474 reviews on four platforms, including 390 Google reviews rated 4.4.
390
Reviews on Google
This office
46
Reviews on Facebook
This office
20
Reviews on View Agents
This office
18
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I’ve always found estate agents to be sometimes difficult to work with but I have to say Faye has completely changed my mind, her attitude to provide excellent ...Read all 2 from sellers
Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ...Read all 9 from landlords
I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ...Read all 8 from tenants
We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911
Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
5/5
Great company, nice service. Grateful to them and Faye in particular for her help and nice attitude.
Thank you for your feedback on Faye. She is an excellent team member!
5/5
Abbie has been very helpful to our move-in process. Made every tedious step seem easy. She’s a rare gem to us right now. Thank you Abbie
5/5
Martin & Co one of the best estate agent I came across in Blackpool. Faye is extremely professional and proactive in managing my properties. Faye has sort out so many issues for me Faye is alway happy to help nothing is to much for her I would highly recommend using Martin and Co.
5/5
Abbie is.always willing to help with any problems that I need in my rental property Very perlite and understanding .
5/5
Martin & Co have been excellent letting agents. Our property manager Caitlin in particular has been incredibly efficient, supportive and proactive with all aspects of management. Hassle free service, would highly recommend.
Thank you so much Jack and Jasmine, we appreciate amazing Landlords such as yourselves.
5/5
When i needed to move home I got in touch with martin & co fylde coast. The man who helped me was called Mohammed Ahmed, and he helped me every step of the way. everything including refences, the application and even moving in to the property was done quickly. Mohammed was extremely kind and supportive through the whole application and helped me find a perfect home. He is a great professional and his kindness is perfect for customer service. I dont usually enjoy moving as it can get stressful but Mohammed made the move simple and stress free. I would recommened that if your looking for somebody to find you a home, hes the one to contact.
5/5
My situation was a little dire, I'd never rented a property before and I needed one asap. After months and months of searching I happened to apply for a property from Martin & co. 2 days later the details had been sorted and here I am a week later living in my new flat! Mohammed was just so incredibly helpful in sorting everything out and I could not thank him enough for what he's done for me, such a nice man and such a brilliant company. I cannot stress enough just how good Martin & co are, especially if time is against you. I would HIGHLY recommend 10/10
5/5
Lovely staff and very helpful throughout
I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to Stephanie and Caitlin in Lytham St.Anne’s branch. I had used other agents and had bad experiences but Martin & Co has been wonderful from day one to the last day. Thank you all again.
5/5
I have recently become a new tenant in one of this companies properties. My circumstances was a bit tricky, but the help I received from Lauren Proctor was amazing. She understood the situation I was in, and went above and beyond to getting me into this property with as minimal disruption or stress. She was pleasant, friendly, understanding and unbelievably helpful. She is always smiling and willing to help. This girl is a credit to the company.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Extremely unprofessional letting agents. They've written up faulty documents, forged signatures, claim I'm in arrears when I'm not and the service from Usman Gulab is atrocious. He shouts at you down the phone and belittles you and says he doesnt have to listen to me. When we first moved in the key snapped in the door and he refused to come down and give us a spare key in the middle of winter and was prepared to leave us on the street for a night with our children. Repairs were never seen to, we had to pay £108 for a locksmith to come out to which we havent recieved the money back for it. All I can say is thank god we moved house. Utterly disgusting company.
1/5
Extremely unprofessional letting agents. They've written up faulty documents, forged signatures, claim I'm in arrears when I'm not and the service from Usman Gulab is atrocious. He shouts at you down the phone and belittles you and says he doesnt have to listen to me. When we first moved in the key snapped in the door and he refused to come down and give us a spare key in the middle of winter and was prepared to leave us on the street for a night with our children. Repairs were never seen to, we had to pay £108 for a locksmith to come out to which we havent recieved the money back for it. All I can say is thank god we moved house. Utterly disgusting company.
1/5
Horrendous company to try and deal with. Been waiting for deposit back since December. Absolutely not interested at all, every single member of staff other than Samantha is useless. Fob you off however they can to get you out, leave you waiting in their office whilst they make lunch orders, claim they don’t take walk ins so try refuse to speak to you. STAY CLEAR, a bunch of obnoxious, arrogant money grabbing jobsworths. Disgusting branch, I don’t have enough bad things to say about this company.
5/5
Thank you for a very easy and fast moving process to rent with you. Abbey has been amazing throughout and any issues once moved in have been resolved fast and without hassle.
4.4/5
Great experience with Martin & Co
Staff are lovely, especially the one and only Faye who always jumps at my every need no matter how often i’m pestering her about random things (first time flat renter lol). Absolutely amazing experience, long process getting the flat but they made sure to go through every detail and were very meticulous which makes me feel very secure with my rental. Great letting agents, would absolutely recommend!
1/5
After being told a time to meet at the…
After being told a time to meet at the property for sale, they did not turn up, they got the time wrong even though i have an email with the time. They also told the tenant in the property a different time! We put in an offer on the property, week later nothing. Prompted them, and still nothing. Really really poor customer service.
1/5
Rang to ask to view a property but no answer.I left a message but next day when they still hadnt returned my call I rang again. This time spoke to lady who tried to put me thru to sales.She said someone would ring me back. This was 5 days ago. So the person in the bungalow in Byland Close I would have dearly loved to have viewed your property
Hi Yvonne, Thank you for your review. We profusely apologise that the phone lines have been busy as of late, we are short staffed due to sickness and the volume of calls has been a lot higher than normally lately. If you do still wish to view the property please can you email me directly caitlin.bickerstaffe@martinco.com and i can arrange this for you. Again our apologies, -Caitlin, Assistant Manager
5/5
Hayley was amazing! She listened to my needs, found me the perfect rental, and made the whole process easy and stress-free. Her professionalism and friendly approach were top-notch. Highly recommend!
5/5
Linda Wilson at Martin and Co has been absolutely amazing! Cannot thank her enough for all she has done following the sale to appropriately chase the buyers solicitors and keep us informed so that things meet our non-negotiable timescales. She is one of those fantastic people who always returns calls, who always does what she says she will without having to be chased, is proactive and has made sure that everything goes much better than it would have done otherwise! She has been an absolute star! Can highly recommend Linda, you won't be disappointed!
5/5
Very supportive, and helpful. Caitlin really went above and beyond to help me out, she was always there when I needed her! (Even on her days off!) highly recommend Thankyou for all your help Caitlin
Thank you Julie its good to see that Caitlin has looked after you.
5/5
Very supportive, and helpful. Caitlin really went above and beyond to help me out, she was always there when I needed her! (Even on her days off!) highly recommend Thankyou for all your help Caitlin
Thank you Julie its good to see that Caitlin has looked after you.
5/5
As a landlord, I've worked with Hamza, Mohammed and the M&Co team for over 4 years. Great guys to deal with, always on hand to discuss any issues and find the best tenants. More recently they have secured tenants with almost no void periods and work really hard to secure a great deal for tenant and landlord. Would highly recommend! Mohammed works extra hard just to get the occasional box of chocolates too : )
5/5
All of the team at Martin & Co are fantastic, Faye & Hayley are always at the other end of the phone and deal with any enquiries we have quickly and efficiently.
Thank you for the positive review of Hayley & Faye I will pass this on to them.
4/5
Both Nathan and Hayley extremely helpful in getting me into my new home very quick to respond and deal with any issues I want to thankyou both for being extremely patient with me due to my working hours and my health
5/5
I had Abbie as my point of contact during the letting of my house, the process was made simple and guided me through out the process. I would highly recommend using Matin & Co if you need a property letting, I would give 6 stars if I could!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Blackpool office has 474 reviews across four platforms: 390 on Google, 46 on Facebook, 20 on View Agents, 18 on Trustpilot.
Martin & Co Blackpool is rated 4.3 out of 5 across all 474 reviews, and 4.4 out of 5 on Google from 390 reviews.
9 reviews from landlords, rated 4.8 out of 5 on average. For example, Matthew wrote: "Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ..."
8 reviews from tenants, rated 4.9 out of 5 on average. For example, Kanchana wrote: "I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ..."
Martin & Co Blackpool, 119 Highfield Road, Blackpool, Lancashire, FY4 2JE.