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Martin & Co Blackpool reviews

4.3

★★★★★ Great

474 reviews across 4 platforms

119 Highfield Road, Blackpool FY4 2JE

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Martin & Co's Blackpool office at 119 Highfield Road is rated 4.3 out of 5 across 474 reviews on four platforms, including 390 Google reviews rated 4.4. Checked 9 October 2026.

Google logo

4.4 / 5

390

Reviews on Google

This office

Facebook logo

4.1 / 5

46

Reviews on Facebook

This office

View Agents logo

4.8 / 5

20

Reviews on View Agents

This office

Trustpilot logo

18

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Blackpool

We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911

Reviews

Every review we hold for the Blackpool office, from every platform, shown as written. First names only.

5/5

Google

Thank you for making the renting process so easy! Faye is an absolute gem! ​Working with Martin&Co has been a wonderful experience, all because of Faye. She is not just an incredibly talented and dedicated agent, but also a truly exceptional human being. Her professionalism is matched only by her kindness and patience. She listened to every single one of my needs and worked tirelessly to make things happen. Faye brings a rare level of passion and heart to her work, and I feel so lucky to have had her by my side. Highly, highly recommended! Her work ethic, brilliant communication, and warm personality make her stand out from the rest. If you want the absolute best experience, ask for Faye!

Gheorghita · 23 July 2026

5/5

Google

I recently rented a property, and Hayley has been my main point of contact throughout the process. She has been absolutely fantastic, always quick to answer any questions I had and incredibly accommodating. She even arranged an appointment so I could bring my daughter, who has additional needs, to view the property before we moved in. The entire process has been smooth and stress-free from start to finish. Thank you, Hayley, for all your help and excellent service!

Leanne · 23 July 2026

5/5

Google

Abbie was absolutely fantastic and incredibly helpful throughout. She was friendly, professional, and always willing to go the extra mile to assist with any questions or concerns. Her knowledge, patience, and positive attitude made the whole experience easy and stress-free. Nothing was too much trouble, and she made sure everything was handled efficiently from start to finish. I truly appreciate all of her help and would highly recommend her to anyone. Thank you, Abbie, for your outstanding service!

Matty · 23 June 2026

5/5

Google

I recently just moved into my first home, there was some slight issues but thankfully Jenna made sure they were all sorted and has been nothing but helpful throughout my move. Because this is my first home I was asking silly questions but she reassured me that no question is a silly question. Massive credit to the company

Emma · 23 June 2026

5/5

Google

I recently had the pleasure of working with Martin & Co Blackpool Letting & Estate Agents to secure a new accommodation, and I couldn’t be happier with the experience. From the very beginning, Martins & Co Blackpool was incredibly professional, responsive, and attentive to my needs. They took the time to understand exactly what I was looking for and provided various options that perfectly matched my criteria. Throughout the process, Martins & Co Blackpool was always available to answer my questions and address any concerns, making the entire experience stress-free and enjoyable. One of the standout moments was when we encountered a potential obstacle with the lease agreement. They handled it with such expertise and efficiency, ensuring that everything was resolved quickly and to my satisfaction. Their knowledge of the local market and attention to detail truly set them apart. Thanks to Martin & Co Blackpool, I am now settled in a wonderful new home that exceeds my expectations. I highly recommend Them to anyone in need of a dedicated and skilled estate agent. Their commitment to their clients is truly exceptional!

Duke · 8 October 2024

Agent replied · 9 October 2024

Thank you Duke for your very kind review. We can see you've had a great service from Hayley and we are sure this will carry on throughout your tenancy. We appreciate your feedback and are glad to hear you're happy in your new family home that we found for you.

5/5

Google

Abbie was absolutely brilliant throughout my tenancy process. She was responsive, professional, and kind, always happy to explain things clearly and chase up any issues. Renting can be stressful, but Abbie made it feel smooth and supported. Highly recommend her and the team!

Amy · 28 November 2025

Agent replied · 16 December 2025

Thank you for your review. Abbie is a credit to the company. We hope you are very happy in your new home.

5/5

Google

Wow what a place! The Three amigos I call them! What a lovely set of girls Jenna, Hayley and Abbie! I walked in looking to enquire on a place in the area and was met with nothing but warmth and lovely vibes making me feel welcome from the moment I walked in the door!

James · 28 June 2025

Agent replied · 15 July 2025

Hi James, I'm sure the three Amigos will be delighted to hear your feedback. Thank you for the lovely review.

5/5

Google

Faye has been an excellent property manager. She is professional, responsive, and always goes above and beyond to ensure everything runs smoothly. Her communication is outstanding, and nothing is ever too much trouble. I highly recommend her services.

Kirsty · 23 July 2026

5/5

Google

I had a great experience with Faye, who was incredibly helpful throughout the process of renting out my property. She made everything simple and stress-free, and I really appreciated her professionalism and support. Would definitely recommend!

Lee · 2 August 2026

5/5

Google

I had a great experience working with Abbie while renting my new house. They were professional, friendly, and very responsive throughout the whole process. Every question I had was answered quickly, and they made sure everything went smoothly from viewing to signing the contract. I really appreciate their honesty and dedication, it made the whole experience stress-free. Highly recommend Martin&Co and especially Abbie for anyone looking to rent!

Stelian · 3 November 2025

5/5

Google

honestly such professional and great service. Abbie was very helpful and patient with me as this was my first time looking for a home. she has helped me through difficulty tremendously. she was almost instantly there for me when I needed help with something or needed help understanding!

Layan · 11 July 2025

Agent replied · 15 July 2025

Dear Iayan, Thank you for taking the time to feedback on the service you received from Abbie. I'm delighted to hear she was able to help you secure your first property through Martin & Co

5/5

View Agents
Landlord

Thank you

Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us to be able to get the property in position that meets both requirements of tenants and council. I look forward to long future with Martin and Co in particular working with Hayley on other projects in area. Her advice has proved valuable in enabling all this. While also offering honest opinion.

Matthew · 22 April 2024

Agent replied · 29 April 2024

Thank you Matthew for your kind words and five-star review! We're thrilled to hear about your positive experience with Hayley and the team. We're looking forward to continuing our partnership and are here to help with any future endeavours.

5/5

Google

Would highly recommend Faye at the Blackpool branch. She provided a professional and efficient service throughout my dealings with her, making the whole process smooth and stress-free. Great communication and always happy to help, thank you!

Natalie · 23 June 2026

5/5

Google

I had an excellent experience with Martin & Co in Blackpool. The team was professional, knowledgeable, and incredibly helpful throughout the entire process. Faye in particular kept me updated at every stage and made the whole experience stress-free. I would highly recommend them to anyone looking for a management service for their rental property in the area. Fantastic service!

Leonard · 21 December 2024

Agent replied · 1 January 2025

Hi Leonard, Thank you for such a fantastic review! We’re delighted to hear that your experience with Martin & Co Blackpool was so positive. Our team strives to provide professional and stress-free service, and it’s wonderful to know that Faye’s updates and support made a real difference. Your recommendation means a lot to us, and we’re here whenever you need assistance with your rental property in the future. Best regards, The Martin & Co Blackpool Team

5/5

Google

Faye was amazing from start to finish! So helpful, professional and friendly. Made the whole process of renting out my property so easy. Highly recommend!

Frank · 2 August 2026

1/5

Google

Does anyone actually work at this company, they never answer the phone? I keep getting the music with the " Thank you for holding, please stay on the line" but then 5 minutes later they suddenly tell you that no one is available to take the call. Why waste my time and credit, just tell me straight away if no one is available, or even better don't have a phone number if no one is going to answer

Richard · 23 June 2026

5/5

Google

Abbie was brilliantly helpful throughout the process and very professional. John gave me very thorough viewings and his knowledge was excellent. Overall a great service.

Ray · 23 July 2026

5/5

Google

I spoke to a few agents but Faye was the one who made me feel the most comfortable and confident. She was very professional whilst explaining everything in an easy to understand way and has always been available to answer my questions. When I was struggling to arrange work to be done she instantly offered to help and got everything sorted out. I can’t recommend her enough.

Delacy · 13 March 2024

Agent replied · 28 April 2024

Thank you for highlighting how truly amazing our Portfolio Manager Faye is. We love her!

5/5

Google

Abbie at Martin & Co Blackpool was fantastic to work with. She was friendly, professional, and kept me informed every step of the way. The whole process was smooth and stress-free thanks to her help. Highly recommend!

Matt · 21 May 2025

Agent replied · 10 June 2025

Thank you so much for the fantastic review! We’re thrilled to hear that Abbie made the whole process smooth and stress-free for you. Her friendly and professional approach is exactly what we aim to deliver, and your kind words mean a lot to the whole team. We really appreciate the recommendation and are always here if you need us again.

5/5

Google

Really friendly service from Faye, who has been extremely valuable in supporting me with starting to rent my first property.

Jake · 23 July 2026

5/5

Google

I can't recommend Martin & Co. highly enough, and a special shout out to Faye for her outstanding service throughout the process! From the very first interaction, Faye was professional, friendly, and incredibly efficient. She kept me informed every step of the way, always going above and beyond to ensure everything was running smoothly. I've had negative experiences in the past, but Faye's attention to detail & genuine care made the experience feel effortless. Faye's expertise and proactive communication gave me complete confidence that I was in the best hands!!! Thank you, thank you!!! If you're looking for an estate agent who truly puts their clients first, Martin & Co and particularly Faye, are the ones to go to. Thank you so much for all your hard work; it's been truly appreciated.

Laura · 12 December 2024

5/5

Google

I've been a tenant with Martin & Co. since February 2024, and my experience has been excellent. Abbie and Caitlin have provided outstanding customer service throughout the year, consistently demonstrating professionalism and responsiveness. Whenever I've needed assistance, they've been quick to help and resolve any issues. Their clear communication and proactive approach have made my rental experience smooth and stress-free. Abbie, in particular, has gone above and beyond to ensure tenant satisfaction. I highly recommend Martin & Co. to anyone seeking a reliable and tenant-focused letting agency.

Harpreet · 11 December 2024

5/5

Google

We spoke to several local estate agents when we first considered selling our house, but none gave us much confidence. That changed when we spoke to Faye at Martin & Co. From the moment she answered the phone, she was helpful, informative, and made the entire process sound so straightforward. Within no time, they were round to photograph the house, and it was listed shortly after. In just 14 days, it sold for above the asking price! We couldn’t be happier with the service we received and can’t recommend Faye and Martin & Co enough.

Daniel · 11 December 2024

5/5

Google

🏆 I can not fault how Great the team at Martin & Co have been. I’ve rented with agencies before and it’s been very stressful and lots of paperwork. Nothing like that here! Amazing service from first viewing to getting the Keys to our beautiful new rental home. I would like to thank Hayley and Faye particularly, who have be super helpful, caring and patient while I had a few personal problems. But we got there!! couldn’t be happier!! 💐 Highly recommenced

Jo · 11 December 2024

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Questions about Martin & Co Blackpool

How many reviews does Martin & Co Blackpool have?

Martin & Co's Blackpool office has 474 reviews across four platforms: 390 on Google, 46 on Facebook, 20 on View Agents, 18 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Martin & Co Blackpool's rating?

Martin & Co Blackpool is rated 4.3 out of 5 across all 474 reviews, and 4.4 out of 5 on Google from 390 reviews, checked 9 October 2026.

What do landlords say about Martin & Co Blackpool?

9 reviews from landlords, rated 4.8 out of 5 on average. For example, Matthew wrote: "Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ..."

What do tenants say about Martin & Co Blackpool?

8 reviews from tenants, rated 4.9 out of 5 on average. For example, Kanchana wrote: "I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ..."

Where is Martin & Co's Blackpool office?

Martin & Co Blackpool, 119 Highfield Road, Blackpool FY4 2JE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.