Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbbie has been responsive with all of our enquiries. Grateful for her help. Happy to have her as our contact agent.
Yingnian · 20 December 2024
Agent replied · 1 January 2025
Hi Yingnian,
Thank you for your lovely feedback! We’re so pleased to hear that Abbie has been responsive and helpful with your enquiries. She takes great pride in providing excellent service, and we’re thrilled that you’re happy to have her as your contact agent.
If you ever need further assistance, don’t hesitate to reach out.
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleA breathe of fresh air working with people who are brilliant at there job especially Faye Strutton who , we deal with with most of the time. Brilliant work ethics and communication brilliant to work with and great customer care attitude. All the best in 2025. Definitely recommend Martin & Co.
Jamie · 6 January 2025
★★★★★ 5/5
GoogleFaye Strutton provided an extremely professional service, very efficient and helpful. She suggested a rental value 100 pcm more than any other agent and within a week she had tenants in the property. Highly recommended
Patrick · 20 April 2024
Agent replied · 24 April 2024
Faye truly is a credit to our agency and we are lucky to have her! Thank you
★★★★★ 5/5
GoogleGreat estate agents and probably the best in the area by far. Hayley, our property manager, was so helpful as we were relocating into the area and nothing has been too much trouble. Really happy with the process start to finish and Hayley made our move stress free. Thank you to everyone involved. Would highly recommend especially if you are relocating from a far distance!
Emma · 18 May 2021
Agent replied
Thank you Emma I'm glad Hayley has looked after you on your property search.
★★★★★ 5/5
GoogleI spoke to a few agents but Faye was the one who made me feel the most comfortable and confident. She was very professional whilst explaining everything in an easy to understand way and has always been available to answer my questions. When I was struggling to arrange work to be done she instantly offered to help and got everything sorted out. I can’t recommend her enough.
Buba · 12 March 2024
★★★★★ 5/5
GoogleHayley was brilliant in sorting me a new property in such a short time and such a lovely person to speak to on the phone so 5 stars
Joey · 6 September 2025
★★★★★ 1/5
GoogleIf you want to waste your time and money only!
Misleading informations, horrible customer service, lack of communication.
They rent out a property hazardous to heath no regard to people’s condition what so ever . They just take your money ,then good luck getting it back! I am 8 month pregnant starting a court process with them! Horrible experience.
Zsuzsi · 10 March 2025
Agent replied · 10 March 2025
Dear Zsuzsi,
Thank you for taking the team to feed back your experience. As per our ongoing email discussion, we do not agree with the points you have raised in this review, however we will continue to work with you directly to seek a resolution.
★★★★★ 1/5
GoogleAfter vacating the property twice they failed to meet up to collect the keys now they expect me to go down to The Office to drop the keys off for them even though we’ve took two days off to meet for the keys previously this company is an …
Grizzy · 23 April 2026
★★★★★ 5/5
GoogleI have been a tenant now for over two years and in this time whenever I have contacted Faye Strutton over any problems, they have been resolved very quickly and efficiently. So I have no problem with giving a 5 star review on Her dedication to supporting Her Clients
Eric · 12 December 2024
★★★★★ 5/5
GoogleAbbie has been fantastic from the minute we applied for a property . She has kept us informed of the progress and answered our questions straight away . I would highly recommend her and the company to everyone. Laura Norris
Laura · 6 April 2025
★★★★★ 5/5
GoogleWould highly recommend Faye, she is so helpful, knowledgeable and always has a smile on her face. Thank you so much Faye @
Tracy · 30 August 2024
Agent replied · 24 September 2024
Thank you for your feedback on Faye, we love to hear reviews like this.
★★★★★ 5/5
GoogleSmooth and pain free which is what's wanted when moving home , excellent and friendly service from Jenna and smiles all round when entering the office
Sean · 6 September 2025
★★★★★ 5/5
GoogleHad the pleasure of being appointed abbie as a representative who was very patient understanding informative and goes above and beyond. Very friendly and martin and co should see her as a massive asset really happy with martin&co on the whole made everything streamline.
Ryan · 23 May 2026
★★★★★ 1/5
GoogleReally let down by the management of my property recently. They were very good at the start but now they don’t seem to have a clue what they are doing.
Live · 16 December 2025
Agent replied · 16 December 2025
We are sorry to hear that you feel this way. Unfortunately we cannot identify yourself from your review. If you can please get in touch via email, we can look into this further for you.
★★★★★ 5/5
GoogleHayley was brilliant in sorting me a new property out to let at such short notice. Very attentive and helpful, will definitely recommend, 5* service.
Sean · 29 August 2025
★★★★★ 5/5
GoogleThank you Faye & Hayley your professional service! Always a pleasure to deal with.
Geoff · 17 December 2024
Agent replied · 1 January 2025
Hi Geoff,
Thank you for your kind words! We’re so pleased to hear that Faye and Hayley have provided you with professional service and that working with them has been such a positive experience.
It’s always a pleasure to assist you, and we’re here whenever you need us.
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleJust want to say a big thanks to Faye, excellent customer service.
Sue · 1 January 2025
Agent replied · 4 January 2025
Hi Sue,
Thank you so much for your kind words and for taking the time to share your experience! Faye will be thrilled to hear about your appreciation. Providing excellent customer service is something we take great pride in, and it's fantastic to know she made such a positive impression.
If there's anything else we can help you with in the future, please don’t hesitate to reach out.
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleI had a very positive experience with Abbie at Martin & Co in relation to the management of my property. From start to finish, she was professional, responsive, and consistently proactive in keeping me updated. Moreover, she was always very …
Dean · 23 May 2026
★★★★★ 5/5
GoogleMartin & Co have an amazing can-do attitude, perseverance and an uncompromising pursuit of clients' best interest. My agent Hayley King was outstanding in generating a top outcome under difficult circumstances. I highly recommend Hayley King and Martin & Co.
Jochen · 21 February 2025
★★★★★ 5/5
GoogleI had dealt solely with Abbie Rabbett and the whole process was so speedy! From enquiring, to viewing to being accepted with our references took less than 2 weeks! She’s been extremely helpful and very quick at replying, she is a credit to the company!
Beth · 19 June 2025
Agent replied · 15 July 2025
Hi Beth,
Thank you for taking the time to leave a review, it means a lot to us to see how the work pays off. Its great to hear you found Abbie so helpful, she is an asset to our team.
★★★★★ 1/5
GoogleMoved into this property with my partner to find it was a complete and utter state. When I viewed the property over 1 month prior to moving in, they said that they would clean the black mould from the bathroom which was fine. What a shock when we moved in to find the black mould was still there and the entire flat was a mess and hadn't been cleaned at all. My partner had to take 2 days off work because of stress and physical exhaustion from all the cleaning. There was no sense of urgency from their side when we called to stress how bad the flat was. They've still not resolved the issue and we have been in the flat for almost 1 week now. We continuously have to wear a face mask when we use the bathroom. It just makes me wonder how they can run a business like this and don't seem care at all. The bottom line is that the flat should have been cleaned and checked over before they handed over the keys, it's not rocket science.
Luan · 2 August 2022
★★★★★ 1/5
GoogleMoved into this property with my partner to find it was a complete and utter state. When I viewed the property over 1 month prior to moving in, they said that they would clean the black mould from the bathroom which was fine. What a shock when we moved in to find the black mould was still there and the entire flat was a mess and hadn't been cleaned at all. My partner had to take 2 days off work because of stress and physical exhaustion from all the cleaning.
There was no sense of urgency from their side when we called to stress how bad the flat was. They've still not resolved the issue and we have been in the flat for almost 1 week now. We continuously have to wear a face mask when we use the bathroom. It just makes me wonder how they can run a business like this and don't seem care at all. The bottom line is that the flat should have been cleaned and checked over before they handed over the keys, it's not rocket science.
Luan · 1 July 2022
★★★★★ 5/5
GoogleThank you Faye for your efficient service throughout.
Jason · 30 December 2024
Agent replied · 2 January 2025
Hi Jason,
Thank you for your kind review! We're so pleased to hear that Faye's efficient service made a difference for you. She works hard to ensure everything runs smoothly, and your feedback means a lot to us.
If there's anything else we can assist you with, don’t hesitate to get in touch.
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleWe have recently started renting with this company and so far our experience has been brilliant, Hayley King has helped make our move as smooth as possible , she's been so helpful with anything I needed or asked , she's friendly and approachable and professional, any problems Hayley has dealt with it immediately and she always keeps me informed of anything that is happening, she's a credit to the company. Thanks Martin and co!
Heather · 21 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
