Trusted Agent profile · Blackpool, Lancashire

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Martin & Co Blackpool reviews

4.3

★★★★★ Great

474 reviews across 4 platforms

119 Highfield Road, Blackpool, Lancashire, FY4 2JE

Part of Martin & Co, see every office.

Martin & Co's office in Blackpool, Lancashire, at 119 Highfield Road, is rated 4.3 out of 5 across 474 reviews on four platforms, including 390 Google reviews rated 4.4.

Google logo

4.4 / 5

390

Reviews on Google

This office

Facebook logo

4.1 / 5

46

Reviews on Facebook

This office

View Agents logo

4.8 / 5

20

Reviews on View Agents

This office

Trustpilot logo

18

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Blackpool

We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911

Reviews

Every review we hold for the Blackpool office, from every platform, shown as written. First names only.

5/5

Google

Faye Strutton has always been very helpful and efficient

Helen · 12 December 2024

5/5

Google

Faye is amazing, I wouldn’t hesitate to recommend her.

Julie · 11 December 2024

5/5

Google

Dan, Faye, Hayley, Sam, Caitlin & Hamza are a great team to work with!

Jessica · 4 July 2022

Agent replied

Thankyou Jessica I'm glad the team are looking after you.

5/5

Google

Have only been working with Martin & Co for a week but I'm already very pleased with the service received, specifically from Abbie. Friendly, quick to respond, and provides a good level of communication - she has made my first impression of the company a very good one!

Eloise · 4 April 2025

5/5

Google

Without question , Hayley at Martin and Co Blackpool , is quite simply the best estate agent that I've worked with. Patient, informative and extremely knowledgeable about the sector, very friendly too ! She has been amazingly supportive throughout a long process of refurbishment and restoration. She is a credit to the agency , professional yet welcoming.

Kathryn · 27 November 2024

5/5

Google

Caitlin provided an excellent service 5⭐️

Louis · 24 March 2023

Agent replied · 7 April 2023

Thank you so much Louis for taking the time to write such great feedback.

5/5

Google

Thanks Hayley for a great service!! :)

Oliver · 19 December 2024

5/5

Google

First time I had met Hayley and just very impressed with her welcoming attitude and great interpersonal skills plus her knowledge of issues necessary to get the property ready for letting. As a portfolio landlord based 150 miles away exactly what I needed. Well done Hayley

Robert · 15 April 2025

1/5

Google

Every call goes to voicemail telling you they'll get back to you but never do, all messages on their website are ignored even after a couple of attempts. Literally no idea how other people have managed to contact them. Then the new property they've recently reinput in Rightmove is taken down. Very poor.

Stephen · 6 December 2020

5/5

Google

I rented a property through Martin and Co and the staff were extremely professional and helpful. Caitlin in particular was a big help and was always readily available for any questions I had throughout the process. Thanks Caitlin and team!

Alex · 29 November 2022

5/5

Google

Just had my offer accepted on a property. Great viewing and made the process stress free. Thank you for your help! Faye was especially helping for giving me all the advice I needed regarding my property search, thank you Faye.

Grace · 30 September 2022

5/5

Google

Professional service, emails were responded to early. They did not take time to approve our application for tenancy.

Hama · 28 December 2025

4/5

Google

Would highly recommend Martin & Co, I dealt with Faye who was very professional and helpful with my property search ☑️ got my nice a little apartment

Ben · 15 October 2023

1/5

Google

Don't go with these they give eviction notices every 6 months for wanting repairs done as they won't fix them just kick you out. Rubbish place, pay my rent all time and they have given me 4 eviction notices. Do not rent of them at all

CHRIS · 2 March 2025

1/5

Trustpilot

Incompetent, useless, ignorant time wasters

I’d give -0 stars if that was an option. You can’t even call this an estate agents. Not a single person with a brain cell, let alone any customer service or knowledge of landlord/tenant rights. Absolutely shocking service since the beginning of having the displeasure of dealing with them. Avoid at all costs.

Jade · 16 November 2024

1/5

Trustpilot

Incompetent, useless, ignorant time wasters

I’d give -0 stars if that was an option. You can’t even call this an estate agents. Not a single person with a brain cell, let alone any customer service or knowledge of landlord/tenant rights. Absolutely shocking service since the beginning of having the displeasure of dealing with them. Avoid at all costs.

Jade · 16 November 2024

5/5

Google

We sold our house through Martin & Co with Faye, Hayley and the team who were fantastic. From advising to advertise at a higher price initially and selling writhing 24hrs, to completing in 8 weeks. Great service.

Hayley · 31 October 2022

5/5

Google

We sold our house through Martin & Co with Faye, Hayley and the team who were fantastic. From advising to advertise at a higher price initially and selling writhing 24hrs, to completing in 8 weeks. Great service.

Hayley · 30 October 2022

5/5

Facebook

Would like to say a massive thank you to the team at the Fleetwood branch! They helped me from start to finish and ensured to ask if everything was okay after the move! My home is absolutely stunning and couldn't of ask for a better service! Thanks Alex and Danny!! ⭐⭐

Levi · 13 March 2020

1/5

Google

Absolute continious disappointment from them! Maintanance was a complete shambles & after handing in notice to leave, contact was non exsistant! Promise after promise & lied to for weeks. 7 weeks later & still no return of deposits etc - They are clueless & customer service is a complete joke.

Vince · 4 July 2020

1/5

Google

SCAM artists i paid £138 for a holding deposit and because i failed credit check they have refused to give my deposit back. Im now £138 down! i will be taking this further

Chloe · 4 April 2024

Agent replied · 28 April 2024

Hi Chloe, We do ask applicants before we put them on referencing if they will pass a credit check. Unfortunately if you did not disclose that information to the team and subsequently failed your referencing the holding deposit is non refundable as per the terms and conditions you signed before you paid. The portal which we use for referencing charges us per check therefore this is retained to cover those expenses. Many thanks,

5/5

Google

I would highly recommend Martin and Co letting agents very professional and pleasant to deal with. I must give a special mention to Lauren Proctor she is a star professional, genuinely helpful and always keeps you in the loop. Every office should have a Lauren Proctor.PositiveProfessionalism

Jess · 4 June 2021

5/5

Facebook

Had a great experience finding a property to rent. Everything was dealt with quickly and professionally. From referencing to collecting keys was just 1 week and I even got a “moving in” toilet roll gift 😁 I was looked after by Mohammad who made the whole process easy and stress-free.

Hannah · 7 April 2020

5/5

Google

Absolutely wonderful lady who knows exactly what she is doing for both the landlord and the tenant. She comes highly recommended

Phillip · 4 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Questions about Martin & Co Blackpool

How many reviews does Martin & Co Blackpool have?

Martin & Co's Blackpool office has 474 reviews across four platforms: 390 on Google, 46 on Facebook, 20 on View Agents, 18 on Trustpilot.

What is Martin & Co Blackpool's rating?

Martin & Co Blackpool is rated 4.3 out of 5 across all 474 reviews, and 4.4 out of 5 on Google from 390 reviews.

What do landlords say about Martin & Co Blackpool?

9 reviews from landlords, rated 4.8 out of 5 on average. For example, Matthew wrote: "Great Support from Hayley and team , on reasonably large scale project. The support enabled good understanding of the local councils requirements , enabling us ..."

What do tenants say about Martin & Co Blackpool?

8 reviews from tenants, rated 4.9 out of 5 on average. For example, Kanchana wrote: "I lived in the property for 2 years and the service of the team are wonderful and always helpful. Prompt responses and always happy to help. Special thanks to ..."

Where is Martin & Co's Blackpool office?

Martin & Co Blackpool, 119 Highfield Road, Blackpool, Lancashire, FY4 2JE.

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