5/5
GoogleEilis M is brilliant, working with her was a breeze. Fast responses, got me what I needed when I needed it.
Agent replied · 24 March 2026
Many thanks Thomas for a five star review, I will make sure Eilis is made aware.
Trusted Agent profile · Blackheath, Greater London
Verified
JLL Blackheath reviews
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
Google5/5
GoogleThe service we received from this team and office was unreal. Our transaction hit a number of bumps along the way and was virtually dead more than once - and our JLL team managed to save it each time, allowing us to move into a wonderful …
Agent replied · 24 March 2024
Dear Daniel, We're so happy to hear you had a great experience at JLL! Our team works very … More
5/5
GoogleUpdate: 1 year later, I've decided to end my tenancy due to a change in work location. …
Agent replied · 25 November 2023
Dear Kyle, thank you for your kind comments regarding Dovile and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Many thanks, JLL
5/5
GoogleFriendly and efficient
Agent replied · 30 August 2026
Thank you for you kind review, Dominic. I'm deighted the sale completed successfully.
5/5
GoogleFantastic experience renting with JLL. Comms was great from start to finish, and they handled all my queries swiftly. Huge thanks to Dovile, Helena and Keely for their amazing service.
Agent replied · 21 June 2024
Dear Siva, Thank you for your 5 star review. … More
5/5
GoogleI would thoroughly recommend Michael Chu and his colleagues. I found them to be very helpful and efficient at all stages the sale of my flat.
Agent replied
Dear Karen, Thank you for choosing our service and writing such a positive review. We will make sure Michael will receive it. Thank you, JLL Greenwich Team
5/5
GoogleThe team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on my dream apartment on a bit of a whim, basically, without even having considered putting my place on the market, and within a week, my own …
5/5
GoogleWe used JLL to sell our flat and couldn't be happier with the service received. Special mention to Adam who was our agent who made sure everything was pushed through quickly and kept us fully updated throughout the whole process.
Agent replied
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5/5
GoogleI just want to express my gratitude to our property manager (PM), Keely Wesley who has taken a great deal of time taking over a couple important issues that were left unresolved when our previous PM was on medical leave. She really took the …
Agent replied · 24 March 2024
Dear Josephine, we're very grateful for your feedback and kind words for Keely. Pleased to hear she has been great at solving issues and communicating, she will be thrilled to read your comments. Thank you, JLL
5/5
GoogleWe recently purchased our 1st home, and it is fair to say that without the assistance and guidance of Michael during the whole process, we couldn't have done it. As a first time buyer I had a lot of questions and Michael provided honest …
Agent replied · 21 June 2024
Dear Maria, we're very grateful that you took the time out to share your experience. Fantastic to hear that Michael was great help with your first time purchase! Thank you, JLL
5/5
GoogleAhmed Shahid Aziz has been very helpful in managing the utility billing with Switch2. …
Agent replied · 26 August 2023
Dear Rashmi, Thank you for your feedback and your 5 star review. … More
5/5
GoogleFantastic experience renting with JLL. Comms was great from start to finish, and they handled all my queries swiftly. Huge thanks to Dovile, Helena and Keely for their amazing service.
Agent replied · 12 April 2023
Dear Siva, Thank you for your 5 star review. We're pleased to hear that you had a fantastic renting experience with JLL, we'll make sure to share your feedback with Dovile, Helena and Keely. Thank you, JLL Greenwich Team
5/5
GoogleAfter accessing several real estate agents to secure a rental property, Michael was a dream come true. His friendly, honest and professional manner was a breath of fresh air and made the entire exercise quite simple. Not only was his coordination efficient, but he ensured the property met all requirements, even called to see how the move went. Service like this is rare. Michael and JLL will be top of the referrals list. Thanks again Michael.
5/5
GoogleAfter accessing several real estate agents to secure a rental property, Michael was a dream come true. His friendly, honest and professional manner was a breath of fresh air and made the entire exercise quite simple. Not only was his coordination efficient, but he ensured the property met all requirements, even called to see how the move went. Service like this is rare. Michael and JLL will be top of the referrals list. Thanks again Michael.
5/5
GoogleOur Carbon Monoxide alarm went off late at night, so we had to call out the emergency gas service to give us a once over and cut us off. The next morning, I called our Property Manager Keely Wesley, and in under an …
Agent replied · 24 March 2024
Hi there, Thank you for taking the time to share your review, it means a lot! Fantastic to … More
5/5
GoogleWe had an excellent experience buying our property through Michael Chu. We had seen two purchases fall through prior to this one and were beginning to lose hope. He was very responsive and helped us through the process at each step, we’re very happy with our new home!
Agent replied · 25 November 2023
Dear Lawrence, We're very grateful for your 5 star review and your kind words for Michael. … More
5/5
GoogleThank you to Eilis Moloney Lettings Negotiator I just wanted to recognise the hard work and effort put in by Eilis. She has …
Agent replied
Hi there, Thank you very much for such a fantastic review! It makes it all the more … More
5/5
GoogleVery good experience through the whole process. Isobel and Bruna were both very helpful and responsive.
Agent replied · 12 April 2023
Dear Alexander, We are very grateful for your 5 start review and for a shout out for Bruna and … More
5/5
GoogleI was very fortunate to have a great estate agent, Michael Chu made sure that I had everything I needed and was very kind and professional throughout the entire process. …
Agent replied · 22 June 2026
Dear Cindy, Thank you so much for taking the time to leave an excellent rating. … More
5/5
GoogleWe’ve just bought a new property with Sam at JLL. He has been so helpful, and a pleasure to work with. From our first viewing (and even a viewing of a different house a few weeks prior), he was extremely professional, very knowledgable, and …
5/5
GoogleEd at JLL helped us with our house purchase and he was exceptional. We had viewed around 50 properties prior to our purchase and Ed has been the best of the Estate agent we have dealt with. After we pulled out of one purchase due to its survey, immediately Ed took us to view what is now our home as he knew exactly what we were looking for. He went above and beyond to push the sale through and it would have taken so much longer without him. I would thoroughly recommend JLL to anyone purchasing in the area!PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Dear James, Thank you very much for taking time to write this review. We are pleased to see that Ed provided exceptional service and that you managed to find your new home with us after such a long search! We will make sure to pass your feedback on to him. JLL Greenwich Team
5/5
GoogleEduard is very professional and friendly. Always offering advice, guiding me through the process , patient with all my questions and queries and above all, did everything he promised. …
Agent replied · 21 June 2024
Dear Maria, We can't thank you enough for this wonderful review! … More
5/5
GoogleIsobel and Bruna were so helpful to us when we were looking at and then moving into a rental flat, especially considering this was during a pandemic. Everything was handled really swiftly and efficiently and appropriate measures were made for social distancing. We are really enjoying our new flat and for first time renters the experience was made really easy for us. Thank you Isobel and Bruna!
5/5
GoogleHad a great experience with the lettings team would highly reccomend. Registered with Isobel who was super responsive and helpful through the entire process with any questions we had for the landlord. Dovile showed us the flat we rented and …
Agent replied · 26 August 2024
Dear Chloe, thank you for taking the time and leaving 5 star review for Isobel, Dovile & Bruna, fantastic to hear that they have been helpful and responsive, we will make sure to share your kind words with them! Thank you, JLL
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Blackheath
How many reviews does JLL Blackheath have?
JLL's Blackheath office has 692 reviews across three platforms: 676 on Google, 15 on Facebook (across the whole business), 1 on View Agents.
What is JLL Blackheath's rating?
JLL Blackheath is rated 4.8 out of 5 across all 692 reviews, and 4.8 out of 5 on Google from 676 reviews.
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
Where is JLL's Blackheath office?
JLL Blackheath, 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA.
