5/5
Google5 star communication and follow through. Sale achieved quickly. Completely transparent. I would recommend.
Agent replied · 9 November 2024
Dear Chris, Thank you for taking the time to leave such a wonderful review, your comments … More
Trusted Agent profile · Blackheath, Greater London
Verified
JLL Blackheath reviews
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have just rented our first home through JLL and the whole process could not have been smoother! Isobel and Bruna have been so communicative and helpful, and have made what could be a stressful time very enjoyable. Nothing was too much trouble and they were very patient with our many questions! Thank you!
Agent replied
Dear Martha, Thank you for taking the time to leave such a great … More
1/5
GoogleTogether with my partner we visited this agency with the idea of renting the flat(30.03). One agent lady with no European beauty tryed to hypnotized with her eyes my boyfriend, playing with her hair, almost lying on the desk (the chewing gum was missing) occasionally looked at me. My partner felt uncomfortable immediately found the excuse that he works to do not have a viewing with her. I was in shock because of her unpalatable behavior.
Agent replied
Hi Sylwia, I am surprised by your comments and unsure whether you have the right agency. We’ve checked the applicants who were registered on Saturday and have no information for you. Please can you give me a call to discuss this further? My number is 07841 860973. Emma
5/5
GoogleJLL's approach to our instruction was very professional. They have a detailed knowledge of the local market and a wide range of reach to bring their properties to the widest audience. …
Agent replied · 24 March 2024
Dear Mike, it makes our day that we were able to provide 5 star service thanks to sales team in Greenwich! Pleased to hear that the process was smooth and you would not hesitate to recommend JLL! Many thanks!
5/5
GoogleWe have recently purchased a property via JLL and Michael and Cheryl have been fantastic, providing first class service. Nothing was too much trouble and Michael and Cheryl remained professional throughout. We can definitely highly recommend JLL.
Agent replied · 25 November 2023
Dear Elena, We are grateful for your comments and kind words about Michael and Cheryl, we … More
5/5
GoogleJoe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.
5/5
GoogleSarah has been the most helpful agent that I have spoken to. My search took about 3 weeks with people who werent very helpful at all, the day I walked into the office and spoke to Sarah, I realised how knowdgeable she was, and she helped us find our place and have it all agreed within 2/3 days. Thanks Sarah.
5/5
GoogleMy partner and I have recently moved into a new place thanks to Dovile and Brunas wonderful help! Dovile listened to our criteria and suggested the property we have now moved in to. I don't think we would have found this place without her. Thanks again!
5/5
GoogleThe staff at JLL were amazing. Very friendly and professional. We had to move out of our family home at very short notice due to flooding and they were able to find us a lovely rental property and turn around our references and tenancy agreement in 3 days! 5 star service! Many thanks to Hayley and Oscar for all their help.
5/5
GoogleJLL made finding our perfect home as easy and smooth as possible. Dovile Tamulyte was excellent - she was informative, pleasant and responsive. Our whole dealings with Dovile and Bruna were extremely professional and we didn’t have to chase at any point. We are very happy with the process and service.
5/5
GoogleBought my house though balgores Hayes and then sold it 6years later though them with Joe Hayes being my port of call. It was a long process but not balgores fault and was always on the phone chasing people and keeping me up to date. Always rate them when people ask about estate agents. Thanks Joe and team.
5/5
GoogleMichael Chu was truly helpful with my transaction. Best I have ever met! Very attentive and helpful!
Agent replied
Hi Mei, Thank you for your 5 star rating, this means a lot to us! … More
5/5
GoogleWe had used JLL for over 10 years as sales agent as well as property management service. Overall service is satisfactory. At a recent sales of the apartment, it took us only a week to reach a solid buyer. Over the process from house …
Agent replied
Dear Kay, We are very grateful for this fantastic review and pleased to hear that you have … More
5/5
GoogleWe had the lovely Eilis show us around our viewing and she was super welcoming and friendly. Upon submitting our offer, we had last minute request on our end and she was always quick to respond and update. Offer accepted and she's been so …
Agent replied
Dear Luke, thank you for your kind words. It makes our day to hear that you've received 5 star service thanks to Eilis, also please to hear that she was welcoming, quick to respond and kept you up to date. We will make sure she will get the … More
5/5
GoogleMichael at JLL was great at communicating with me what was going on with the sale, also managed the queries from the buyers well, very happy with the experience and would definitely use JLL again for a property sale.
5/5
GoogleHave been using JLL for past 10 years to take care of my property since I moved overseas. Previously, the services were usually cut and dry. Currently, am very happy and satisfied with the service of Ahmed Shahid Aziz. He really goes above …
Agent replied · 26 August 2023
Hi there, It makes our day to hear that we were able to provide you 5 star service thanks to Ahmed and we hope we can assist you another 10 years! … More
5/5
GoogleEd Diac is one of the best estate agents I have ever worked with. Buying a property is one of the biggest purchases a person can make in their life. Ed was supportive, helpful and always available to answer the million questions I had. He …
5/5
GoogleMichael was amazing support and agent for us. Michael continuously kept in communication, was helpful and so friendly throughout our entire process from viewing to our check in! We could not have asked for a better person to help us through what was a very lengthy process but all worth it in the end!
5/5
GoogleMichael was amazing support and agent for us. Michael continuously kept in communication, was helpful and so friendly throughout our entire process from viewing to our check in! We could not have asked for a better person to help us through what was a very lengthy process but all worth it in the end!
5/5
GoogleGreat service. Michael was professional and very responsive. He was flexible and able to show us the property numerous times. He responded to our queries very quickly and was an excellent intermediary between us and the sellers. The sale went through quickly and smoothly in 2 months.
5/5
GoogleMichael, Bruna and Helena were very professional, helpful and approachable throughout my search. Highly recommend.
Agent replied · 21 June 2024
Dear Tim, Thank you very much for your review. … More
5/5
GoogleWe have rented a property by JLL through Alfie. He was so helpful. The process was so smooth and easy. He helped us in each and every step even out of his office hours. Will highly recommend JLL.
5/5
GoogleWe feel in good hands with Keely W who is very responsive and quick to coordinate with engineers to help with solving property issues. Dovile T, our lettings agent, was also a pleasure to deal with when first viewing the flat we are in. Happy with JLL so far, one of the best agents we have dealt with!
5/5
GoogleThe JLL team of Hayley Paverley and Burna Faria was professional and quick for my first letting of my property at Arora Tower , and I am most happy with their service. Everything was done seamlessly and despite a tight deadline, they managed to get all the documentation done in time. A job well done!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Blackheath
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
