Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleWe worked with Michael from JLL to try to secure a rental property over the holidays. He went above and beyond negotiating with the landlord on our behalf for pet friendliness and furnishings, but in the end we were unable to move forward …
5/5
GoogleCharlotte Dudley has been an absolute pleasure to work with, I work for a developer and had to work closely with charlotte, she kept in constant contact to inform us with updates. She is a credit to JLL and I look forward to working with her again in the near future.
1/5
GoogleAVOID! These positive reviews are all accurate to our experience until we left our property! We contracted JLL to conduct our professional cleaning, they charged us over £350 for this service and then we called the company the morning of …
Dear James, We are sorry to read your comments here. We have checked your record and can see … More
5/5
GoogleMichael and the letting team have shown efficiency and professionalism from the start. My property was let out recently with a pair of lovely tenants found through JLL. From initial landlord on-boarding to tenants moving in, all of this was …
Dear Sunny, We appreciate you taking the time to leave such lovely comments about Michael, … More
5/5
GoogleThe team at JLL helped us to rent new apartment. Would definitely recommend thіs company to everyone! A special Thank you to Michael Chu , he is very professional ! He answered all our questions, clearly knows the market, he has also …
5/5
GoogleWe had a brilliant experience with JLLGreenwich especially with Michael Chu who worked with us throughout the process. We couldn't have hoped for a better agent - he really went above and beyond. The whole team at JLL were excellent and we worked through all the challenges of buying a property feeling very supported.
Dear James, Thank you for taking the time to leave this review. … More
5/5
GoogleDovile was a great help to us while arranging a new rental property and moving during a pandemic. Everything was very smooth and some great arrangements were made around social distancing measures etc. We are very happy in our new flat. Thank you Dovile!
5/5
GoogleMy partner and I recently completed the purchase of our first house using the services of JLL. Specifically, we coordinated with the estate agent Michael Chu who from start to finish, from booking the viewing to contract exchange, was …
Hi there, Thank you for the 5* Google Review and for taking the time to share your … More
5/5
GoogleI selected JLL to rent out my property after quite extensive research. The differentiator was the service from the team. …
Hi there, thank you very much for such a lovely review, it means a lot to us! Great to hear Yasmin and Isobel have been very helpful and managed to secure great tenants for you, we're sure they will appreciate your kind words! Thank you, JLL
5/5
GoogleBest agent from start to finish of our purchase and selling process. Yasmin Forrester and Michael Chu have been instrumental in helping us selling our flat. Since the beginning they have been supportive of how we wanted to …
Dear Gisella, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed your experience at JLL. Thank you for your kind words about Yasmin and Michael, … More
5/5
GoogleMyself and my partner were looking to move flat and we worked with Isobel. She was brilliant to work with, very professional and great service. She really went out of her way to help us. Service of agency in general was very good and easy to contact. Would recommend.
5/5
GoogleI have experienced several property agents and JLL is the best so far. They provide the proffessional and supportive service. They have the answers for every queries. I highly recommend JLL without hesitation! I found the property 100% matching my requirements. Especially thanks to Michael and Bruna from JLL!
5/5
GoogleAhmed ShaidAziz, is extremely proactive and very responsive to all issues that arise during his management of our property. Pleasant demeanor with strong problem solving skills he has been a real catalyst in ensuring a strong relationship …
Dear Martin, thank you for your detailed review and for your kind words for Ahmed. Great to hear that he was proactive, responsive & was great at solving problems, will make sure to share this lovely feedback with him. … More
1/5
GoogleAbsolutely terrible Property Management. I have a smell in my bathroom and I just moved on. I called to ask for someone to come take a look and it's almost been a month and nothing has happened. Avoid at all cost.
Hi there, I am sorry your experience with us was not as we would have expected. We are … More
5/5
GoogleEd has been amazing during my transaction period. Albeit this was a transaction where time was of the essence (due to Stamp Duty holiday) he made sure that everything is done right and on time. Very responsive and happy to accomodate and support any request from my side. Thank you !
Dear Alex, Thank you for sharing your feedback with us! … More
5/5
GoogleDiac is a very effective and hardworking person. He will help for everything. Nothing is too small and nothing is too much for him. He will help anytime I needed a help from him. He also provided his professional opinions during the whole …
5/5
GoogleCharlotte was fantastic throughout the sale of our house. Really good communication, friendly and always on hand to answer any questions. It was a largely stress-free process and a lot of that was down to Charlotte keeping us and our buyers informed at all times.
5/5
GoogleWe had quite a complicated and convoluted end to our tenancy due to external circumstances but Helena Borgese handled the whole thing brilliantly - she was very helpful and quick to respond to any queries/difficulties we had, making the whole process a lot more bearable. Thanks Helena and JLL!
5/5
GoogleWent through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.
5/5
GoogleThank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!
5/5
GoogleWe dealt with Michael at JLL for the purchase of our new home. He was incredibly responsive, answering any and all queries on Whatsapp whilst keeping us up to date on updates from the vendor's side of things. …
5/5
GoogleWe recently purchased a house through JLL, liaising with Charlotte. The process was very efficient and friendly from start to finish. We worked with Charlotte from the first viewing and throughout the conveyancing process. She gave us regular updates and followed up on all our questions.
5/5
GoogleServices received were beyond expectation, would recommend to anyone. I have worked with Isobel, who provided an extremely friendly and professional service through the whole process, while Bruna made sure that all the documentation was going smoothly. Very friendly staff in general in the office, great atmosphere.
5/5
GoogleHad the opportunity to work with Chu Michael. Found him friendly and professional. Thank you dear Chu for all your help 😊 …
Dear Khawer, thank you for your 5 star review and your kind words to Michael. We'll make sure to pass this on to her. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
