5/5
GoogleThank you Adam and all at JLL for your fantastic and diligent work. Adam in particular went above and beyond. He is an absolute credit and asset to JLL. Thank you again mate for all your hard work.
Trusted Agent profile · Blackheath · Greater London
Verified
JLL Blackheath reviews
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
676
Reviews on Google
This office
15
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
Google5/5
GoogleI have been with JLL for over 5 years during which I was assigned various property managers. I experienced JLL as a generally positive property agency. However, Ahmed ShahidAzizhas really stood out and has made a difference to me. Ahmed …
Agent replied
Dear Tobias, We really appreciate you having taken the time to post this review. It makes it … More
5/5
GoogleEd at JLL helped us with our house purchase and he was exceptional. We had viewed around 50 properties prior to our purchase and Ed has been the best of the Estate agent we have dealt with. After we pulled out of one purchase due to its …
Agent replied · 22 June 2026
Dear James, Thank you very much for taking time to write this review. … More
5/5
GoogleMervin and Amy helped us sell our home. They were brilliant at communicating… answering emails, calls and texts on the same day. They kept the process moving, by talking to our solicitors and our buyer. They even calmed my nerves when needed 🫣 …
5/5
GoogleFrom the outset of our property search after enquiring through Rightmove, Hayley was very helpful and gave us details about the property we enquired about as well as simuliar properties in the area. She was very easy to contact and helped …
1/5
GoogleEven one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.
5/5
GoogleHad a great experience renting through JLL. Dovile was very responsive throughout the process and the move was hassle free. This was even more appreciated as everything happened during lockdown. …
5/5
GoogleSold my flat in Lewisham through JLL, they were great start to finish. Knew the area, knew the building, and knew the nuances of selling a recently built high rise flat. Our sale took a a while to go through, but Michael from JLL stayed on …
Agent replied
Dear William, Thank you very much for your feedback and for choosing us to sell your property. … More
5/5
GoogleWe sold our place through JLL and our agent, Adam, has been amazing! He secured us a very good offer for the flat, in line with our expectations and in a relatively short period of time. Not only that, but he has been present and very …
Agent replied · 22 June 2026
Dear Viola, Thank you for taking time to write this review. … More
5/5
GoogleFriendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!
5/5
GoogleThanks a lot to Isobel and Bruna. We have found an excellent flat that is managed by JLL. The experience of viewing and signing the new tenancy with JLL has been excellent. The flat, where we live now, is managed in a great way too. …
Agent replied · 21 June 2024
Dear Yura, We can’t thank you enough for the kind words. We are glad to hear that your … More
5/5
GoogleJoe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.
5/5
GoogleI recently completed a purchase through Michael Chu at JLL. He's always been attentive, professional and responded all of my queries imminently. I couldn't be more happier with the service and help he provided throughout the whole process. Thanks again Michael!
Agent replied
Dear Yilin, Thank you for this excellent review. … More
5/5
GoogleGreat experience in renting with JLL. Super professional and fair team. Our property manager Keely Wesley always very helpful. I will definitely use the JLL again if I need to. Before I rented with another company and it was a nightmare.
Agent replied
Dear Viviane, We are delighted to hear you received a great 5 star service and that Keely was … More
5/5
GoogleI have been using JLL for my last renting application. I have been impressed by the professionalism of this agency. Its agent Michael Chu has been very reliable throughout the whole process, organising the viewing, taking additional videos, …
5/5
GoogleI had a great experience working with Michael, Yasmin and the whole JLL team.
Agent replied · 25 November 2023
Hi there, thank you for your 5 star rating! Many thanks, JLL
4/5
GoogleJLL has been managing our property in Meridian South since 2013. Owing to the pandemic, it has been particularly difficult for all people involved and we appreciate that tasks were off schedule, e.g. the mid-term property inspection. …
Agent replied
Dear May, Thank you for taking the time to leave this review. … More
5/5
GoogleMany thanks to Dovile for coordinating the viewing of the flat and for the help & clarity offered during the property renting process along with Bruna from JLL's team. Great service
5/5
GoogleGreat Estate Agents from start to finish, really helped move the transaction along the whole way through and the communication was fantastic, a special mention to Joe Hayes who was a pleasure to deal with, highly recommend.
4/5
GoogleOverall Dovile has proved to be highly responsive and a pleasure to deal with, She has handled everything we've put her way. Moreover, I actually got the impression she cared about our happiness in our new home - a bit of a rarity these …
Agent replied · 21 June 2024
Dear Jonathan, We are incredibly grateful that you took the time out to leave this review. … More
4/5
GoogleMarket was very slow in July & august, It took a while to find me a tenant, but once found the whole deal was wrapped up with in a week.
5/5
GooglePositive feedback for Alamgir Khan, Property Manager. Moved out after long tenancy and JLL has been fair and responsive throughout all the period and on managing disputes with landlord.
Agent replied · 12 April 2023
Dear Jorge, We are really pleased to hear you enjoyed your experience with us and thank you … More
5/5
GoogleHayley was so helpful when we were looking to rent and found properties that matched our brief perfectly. She was available above and beyond normal hours and organised viewings promptly and without hassle. would definitely recommend JLL for lettings.
5/5
GoogleUnbelievable estate agents, could not recommend highly enough! Sold my property for me and we exchanged contracts 18days from accepting the offer and the buyer had a mortgage. Joe Hayes is a hero
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Blackheath
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
