Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleMr Khan Alamgir from JLL he did superb work regard to my rental issue problem and solve it in a very fast manner way, i would like to thank him.. So far among all of my property managers in JLL he is as a very responsible …
Hi there, Thank you for your lovely review and kind words about Alamgir, we really … More
5/5
GoogleWe recently purchased a house through JLL, liaising with Charlotte. The process was very efficient and friendly from start to finish. We worked with Charlotte from the first viewing and throughout the conveyancing process. She gave us regular updates and followed up on all our questions.
5/5
GoogleJust fantastic! We don’t have enough positive things to say about working with Isobel at JLL …
Hi there, thank you very much for your 5-star review, we sincerely appreciate your feedback. Fantastic to hear you've been looked after well by Isobel and we'll make sure to pass on your kind words to her! Many thanks, JLL
5/5
GoogleGreat service, very prompt and professional. They will make sure will not renting until you have the whole information …
1/5
GoogleWhile I gave a 5 star review before moving in to the new property i'm now forced to revert back everything I said. The place where we moved in has been a nightmare, the additional clauses in the contract have not been respected, carpets are …
Dear Gloria, I’m sorry to have read your comments here and I would like to look in to this … More
5/5
GoogleGraham and Eduard were fantastic to deal with. Graham's knowledge and experience of the local market are second to none; and Eduard is a rising star - he kept our sale on track and showed enthusiasm and professionalism throughout. We could …
5/5
GoogleFantastic service from the team in Brentwood. Going above and beyond to help smooth the process as much as possible. Thank you to Michael for all his help and a very special thank you to Joe Hayes who really goes out of his way to help you.
5/5
GoogleAhmed Shahid Aziz is my contact at JLL and he always gets back to me straight away if I have an issue.
5/5
GoogleCharlotte and Graham were both fantastic throughout what proved to be a very difficult exchange period for us. We were under a lot of pressure from our developer but Charlotte and Graham really went above and beyond to ensure we got to the …
5/5
GoogleI don't normally do reviews here, but our agent was very helpful, very responsive, very proactive. Really removed the barriers and pain to moving. Also was very helpful accommodating our specific needs, as we were just moving into the UK …
5/5
GoogleCharlotte is an absolute delight and has been seriously amazing and extraordinarily friendly, in making our sale go so smoothly!! The whole team at JLL is fantastic and I would highly recommend them. Graham runs a tight and super helpful ship :)
5/5
GoogleWe have recently rented a flat through JLL and everyone been amazing, professional and lovely. I absolutely would recommend them to any of my friends. Isobel and Helena from the office were very helpful and were answering all of our queries and made everything easier for us.
Dear Musa, Thank you for your 5 star rating, it means a lot to us! … More
5/5
GoogleWould absolutely recommend renting with JLL! We recently moved to a fabulous flat and everyone we interacted with in the agency was super helpful and friendly. Viewing with Michael was a breath of fresh air - he truly listened to what we …
5/5
GoogleIsobel and Bruna were so helpful to us when we were looking at and then moving into a rental flat, especially considering this was during a pandemic. Everything was handled really swiftly and efficiently and appropriate measures were made …
5/5
GoogleReally good customer service!! I’m very happy how the whole process of renting a flat through JLL went so smoothly! I need to thank very much to Isobel Miles, Bruna Faria, Joana Ferreira and Dovile Tamulyte. The moving was simple and fast- well done JLL Team!
Dear Simão, Thank you for taking the time to leave this review. … More
5/5
GoogleAbsolutely loved dealing with these guys. Very professional & super efficent throughout the whole process. Our new rental is full managed by JLL and we couldn't be happier! Big thank you to Isobel & Bruna :)
5/5
GoogleGreat lettings team here - I have now worked with Isobel twice in 2yrs while looking for flats to let and she was incredible; friendly, knowledgeable, quick to communicate and made the whole thing go so smoothly! Special mention to Bruna …
5/5
GoogleHayley were very helpful and gave info about more available properties. She even stayed behind her working hours to show us the property. All the way from choosing the flat to finally moving in to it was smooth and quick. All agents in JLL …
5/5
GoogleJust want to say how fantastic Jasmine Lawrence is. I didn’t end up taking a property with her however I thought she was very knowledgable on the area and gave honest advice. And gave me great customer service. …
5/5
GoogleIt was great to have JLL Greenwood agent in helping me to rent out my apartment, especially Senior Tenancy Manager Bruna Faria. I was always kept updated and was helped out in sorting out all procedures that made the whole issue easier.
5/5
GoogleWe have just recently rented a flat through JLL and have been very happy with the process. Eilis from the office was very responsive, professional and empathetic. She really made the search easier for us by suggesting and making us view …
Dear Joy, We can't thank you enough for your 5 star review! … More
5/5
GoogleQuick response and great communication, despite it took a bit longer than expected to solve the issue in our apartment but I must mention Keeley Wesley who took over our case as a Property Manager and responded very quickly, literally the …
Dear Alexander, We can't thank you enough for sharing your experience with us! … More
5/5
GoogleOur experience with JLL was fantastic and Dovile, our primary contact, provided the best experience I have had from an agent. She communicated extremely well and in a timely manner and offered great insight into all aspects of our move to …
Dear Parker, Thank you very much for sharing your experience with us. … More
5/5
GoogleLucy was fantastic in helping us find our rented property. She was very attentive to our needs and showed us properties that matched what we were looking for. She responded to all messages very promptly and effectively. Bruna was very …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
