Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleMichael and his team were very professional from start to the end, very happy with the service I received, and fee is the lowest I’ve enquired. Highly recommended!
Hi there, wee are very grateful for your 5 star review and for your kind words about Michael! We'll make sure to pass this on to him. Thanks, JLL
5/5
GoogleRecently purchased a house through JLL. They have been professional and attentive throughout the process. Our estate agent Michael was very helpful and friendly and was always on hand to answer any queries to help move the process along. Overall a very good service.
Dear Josh, Thank you for taking the time to leave such a great review, your comments are … More
1/5
GoogleHad a viewing and then what followed was the most unprofessional service from their employee Tomi. Multiple emails, messages sent, even phone calls and got nothing in return. A total waste of my time. Made a complaint to his manager …
Hi there, We're sorry to read your comments here and we would like to help you to resolve … More
5/5
GoogleFrom start to finish the whole team has been really outstanding at clear and rapid communication. I can’t stress enough how important that is for the process of selling your home. They always whatsapped me immediately with feedback and when …
Dear Patrick, thank you so much for taking the time to leave such a detailed and positive review. We are so pleased to have helped with the process and wish you well in your new home.
5/5
GoogleI have been a long-time customer of this real estate agency, and I have consistently experienced high-quality service. Their team, which comprises individuals like Keely, Helena, Isobel, Yasmin, and Alamgir, who have directly assisted me, is quick, efficient, and responsive. I would strongly recommend their services.
Dear Julien, Our aim is to deliver a 5* service to our customers and clients and we are … More
5/5
GoogleI was very fortunate to have a great estate agent, Michael Chu made sure that I had everything I needed and was very kind and professional throughout the entire process. They went the extra mile by offering to help to find movers that operated in lockdown or answer random questions... as and when I had them! Thank you JLL!
Dear Cindy, Thank you so much for taking the time to leave an excellent rating. We're pleased to hear that Michael went extra mile and helped you to settle in in your new home and you had great experience with JLL. Thank you, JLL Greenwich Team
5/5
GoogleEd and Michael were fantastic with selling our flat. The process was very smooth and much quicker than we expected. They were super responsive with our questions, gave sound advice and are all round incredibly professional and lovely …
Dear Shraiya, We are very grateful for your kind review! … More
5/5
GoogleI could not recommend Michael Chu and his team highly enough. Professional, transparent, integral and knowledgeable. Michael was adept at navigating the entire process. I trusted his judgement and he assisted me every step of the of the …
Dear Safia, Thank you for your kind words, we’re glad to hear that you had a good experience … More
5/5
GoogleWe recently moved out of our house we rented that was managed by JLL. A big shout out for our property manager Joana. Joana is extremely responsive, professional and empathetic. Really wish more people we deal with day to day were like Joana, life would be so much better. Thank you Joana.
Dear Nick, Thank you for sharing your experience with us. … More
5/5
GoogleOur property is managed by JLL for over 4 years now and we have found the team extremely supportive and responsive. Our property manager, Keely Wesley has always been great! Highly Recommended!
Many thanks for taking the time to leave a five star review.
5/5
GoogleWe had a great great experience working with Eilis Moloney. From the very first meeting, her warm and welcoming approach made us feel at ease. We appreciate her genuine care, patience, and reassuring presence all throughout the process. …
Thank you for sharing your wonderful experience with Eilis Moloney. We're delighted to hear that she provided such exceptional service from your very first meeting. It's great to know that Eilis's warm, welcoming approach, genuine care, … More
5/5
GoogleI used Michael to sell my property and had an excellent experience with Michael Chu and JLL. Very good communication and responsiveness. Michael was extremely professional, calm quick to respond and offered helpful advice. Given the moving …
Dear Denise, We are very grateful for your 5 star review. … More
5/5
GoogleExcellent service, specifically a massive thank you to Sam. He was diligent and proactive throughout the selling of our flat. Without his herculean effort the process could have taken a lot longer.
5/5
GoogleWe had a great experience selling our property through JLL. The team (Jonathan, Michael and Sam) was responsive and supportive throughout the entire process, always on hand to answer questions and provide guidance. We really appreciated …
What lovely feedback to receive. Many thanks I will ensure this is passed on to the team.
5/5
GoogleI cannot speak highly enough of the team in the Brentwood office. Right from the initial contact and valuation Michael was first class and kept me regularly updated with progress, even if there was nothing to report. Fantastic team and i would not hesitate to recommend if you are thinking of selling
1/5
GooglePartner went to look at a property on Chetwynd mead, abbey phoned a few times during the day when she's working full time and also a mum of a young child so hadn't got around to responding. Amy left a voicemail extremely patronising & very rude. Saying things like "it's abbey properties calling AGAIN" & "we haven't heard back and that's extremely frustrating" I suggest you quit your job in a customer focused role and go into something more fitting if you feel the need to leave voicemails like this. Won't be recommending this estate agent to anyone. RUDE. No wonder you are struggling to sell the house.
5/5
GoogleWe used JLL for our sale and purchase. Sam and the team were great - great communication, good advice, and always very responsive and helpful. I would highly recommend them.
5/5
GoogleWould definitely recommend JLL, in particular Michael Chu. He was helpful and reliable and nothing was too much trouble, often responding to emails on his time off. Would 100% recommend.
5/5
GoogleExcellent service, highly recommended. Micheal was a great help not during offer, but throughout the contracting process, provided more support than our own solicitor. His colleauge Yasmin, was also super quick and supportive. We are very happy homeowners...
Thank you for your feedback, Veronika! We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. … More
5/5
GoogleMichael was a brilliant contact to have during the sale of our flat, he was very responsive and a good balance of honesty and productiveness. Worked with Ed and Graham also and found the overall service very good!
Dear Laura, We are very grateful for your 5 star review. … More
5/5
GoogleMy partner and I lived in a property managed by JLL for over two years, and we have found the team extremely supportive and responsive. Our property manager, Keely Wesley has always been great! We would really recommend this agency!
Dear Margherita, it makes our day to hear that we were able to provide you 5-star service, specially at this though market! We hope you will enjoy your new home! Thank you JLL
5/5
GoogleMichael Chu and JLL have been exceptionally helpful in the process of purchasing our flat. Michael was very responsive, transparent and diligently handled all other parties involved. We can definitely recommend working with them. Philipp and Ana.
Dear Ana, We strive to offer a 5* service to our clients and customers and we are so … More
5/5
GoogleMichael and the team have been brilliant in the whole process of selling our home. 100% would recommend. thank you
Dear Hannah, Fantastic to hear Michael and the team have been helpful with the sell of your home, we'll make sure to pass this on to them! Thank you, JLL
5/5
GoogleMichael was of tremendous help to complete a very difficult purchase after a few stressful months. He was very professional, responsive and without his patience and resilience I am sure we would have not achieved this positive outcome. A big thank you with the best 5-star review as more stars are not possible.
Hi Johanna, Thank you, your review means a lot to us and we will make sure to pass your … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL's Blackheath office has 692 reviews across three platforms: 676 on Google, 15 on Facebook (across the whole business), 1 on View Agents.
JLL Blackheath is rated 4.8 out of 5 across all 692 reviews, and 4.8 out of 5 on Google from 676 reviews.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
JLL Blackheath, 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA.
