Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleJLL have been excellent whilst managing the sale of 2 properties for us. Michael Chu is extremely professional, knowledgeable and committed to providing an outstanding service. Jonathan runs a very good team. I would highly recommend them.
Dear Joan, thank you very much for your 5 start review and for giving a shout out to Michael and you would not hesitate to recommend him! Thank you, JLL
5/5
GoogleI could not recommend Michael Chu and his team highly enough. Professional, transparent, integral and knowledgeable. Michael was adept at navigating the entire process. I trusted his judgement and he assisted me every step of the of the way. He has a combination of excellence and great interpersonal skills and you will have no doubt your in good hands.
Dear Safia, Thank you for your kind words, we’re glad to hear that you had a good experience with our service thanks to Michael. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Thank you, JLL Greenwich Team
5/5
GoogleI was lucky to work with Eilis Moloney to find my apartment. She was very kind and easy to communicate with, and patient to answer many questions I had. She was very responsive at all times, helping me go through the process step by step. I would definitely recommend working with her!
Dear Ivana, what wonderful feedback to receive for Eilis. Many thanks for taking the time to leave a review.
5/5
GoogleCouldn’t have been happier with the service JLL offered, especially Michael Chu who was great from the start! Helped the buyer navigate the process to speed things along. Very quick to respond to questions and provide updates on how the process is progressing
5/5
GoogleJLL were the agents on the property I purchased. Huge thanks to them and Michael Chu in particular, for getting the purchase over the line. Michael was incredibly helpful throughout the process and always available for any questions. If I sell in the future JLL would 100% be my first choice!
Dear Lucy, Thanks so much for sharing your experience with us. We’re glad to hear that … More
5/5
GoogleWhen looking for a flat, I had Dovile and Bruna help out with the process. They were easy to work with, super helpful with all the questions I had, and sccomodating to my requests! Would definitely recommend working with them if you are looking for a place in SE.
5/5
GoogleHad a great experience with JLL, specifically Dovile and Bruna. The process to rent somewhere went very smoothly and communication between myself and the estate agents was seamless. Would recommend!
What fantastic feedback to receive, many thanks for leaving a review.
5/5
GoogleWe dealt with Isobel to secure our new home and I have nothing but positive words to share for the whole process and Isobel’s part in this. …
Dear Melissa, thank you for taking the time and sharing your feedback with us! Thank you for a shout to Isobel too, she will be thrilled to read your comments! Thank you, JLL
5/5
GoogleWe recently bought our property through JLL. Michael Chu was excellent - professional, knowledgeable and communicative. He helped make our move a lot less stressful than it might have been. First rate service.
Dear Lucy, it makes our day to read reviews like yours! Fantastic to hear that Michael was professional, knowledgeable & communicative, we're certain was pleased to read your review! … More
5/5
GoogleWould really recommend Isobel Miles to anyone who's looking to rent in the area - super responsive and was even willing to help me sort things out when she's technically out of office.
Dear Ruby, thank you for your 5 star review, it means a lot to us! Thank you for your kind words for Isobel too, we're certain she will be very grateful! Thank you, JLL
5/5
GoogleA huge thank you to the entire team at JLL for their outstanding support with the sale of my apartment. After an unsuccessful attempt with another estate agent, I turned to JLL on a friend’s recommendation - and I’m so glad I did. From day …
Dear Rob, thank you for taking the time to leave such a detailed and positive review for our Greenwich branch. We are so pleased to have been able to assist and wish you the very best moving forward.
5/5
GoogleMy apartment has been rented through JLL all these years. I'm lucky to have Mr. Ahmed ShahidAziz to look after my apartment for me these few years as I am an overseas owner, which is difficult to manage the day to day trivials from afar. Thanks to Ahmed!
Dear Percy, Thank you for your fantastic feedback and for your kind words for Ahmed, we'll make sure to pass your feedback on to him. … More
5/5
GoogleWe used JLL to sell our house and buy a new one. The valuation was sensible, we received a good range of offers and the service throughout the process was very responsive, with group WhatsApp to let us know about viewings (which were always …
Dear Katharine, Thank you for your positive feedback. We're delighted that our team provided … More
5/5
GoogleEilis from JLL was exceptional. Super quick to respond, very professional, and straight to the point. She understood exactly what I was looking for, we scheduled a viewing, and when she saw that the flat she had was a good match for me, we …
Dear Patricia, thank you so much for taking the time to leave this review - I will ensure it is fed back.
5/5
GoogleI worked with Dovile Tamulyte during my flat hunting/contract phase, and she’s very responsive and helpful. She’s been proactively offering assistance, presenting appropriate choices, and giving good advice.
5/5
GoogleWe worked with Eilis at JLL as tenants. Eilis has been friendly, helpful, prompt and professional throughout the process. We had a bit of a complicated case and Eilis kept us up to date and went above an beyond to get issues resolved as quickly as possible.
Dear Tatiana, Thank you for your kind words and endorsement, we’re happy to hear that you’ve … More
5/5
GoogleA big thank you to Isobel and Bruna for making the renting process so smooth - they were very responsive and understanding to help get us in our new place.
Dear Harry, Tank you for your 5 star review, it means a lot to us! … More
5/5
GoogleMichael Chu and team delivered a very good service during our purchase. Timely and expedient with regards to viewings and sourced the information we needed as we progressed. Good experience.
Dear Michael, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case thanks to Michael. Best wishes, JLL
5/5
GoogleI have worked with Adam Tindides on a sale of our 2-bed property. Adam is very responsive, actually very creative in helping us achieve our goals. He helped us bridge the gap between what the buyer wanted and we as sellers needed to achieve. Very thankful that he managed to get the sale agreed and completed by the mid-March. Highly recommend dealing with Adam.
Hi Ako, Thank you for sharing your kind words with us. We're delighted to hear that Adam was great assistance in selling your property. We will make sure to pass your feedback on to him. Thank you, JLL Greenwich Team,
1/5
GooglePretty useless, standard UK agency experience. The agent didn't know anything about the property we were viewing, then during renting we had to fight to get any repairs done and sometimes we wouldn't get a reply for weeks. We had a faulty …
Dear Kamil. We're sorry to read your comments here and would like to address the issues you … More
5/5
GoogleWe had an amazing experience with Eilis from the JLL team throughout the entire process of lease agreement. The whole process ran very smoothly thanks to her - the communication was very quick, clear and straight to the point, and she was …
Hi Anna, thank you for leaving such positive and detailed feedback for Eilis, she will be delighted. We wish you well in your new home.
5/5
GoogleVery good experience with this JLL branch since the viewing of the flat we are renting. Our property manager Keely Wesley is very responsive and competent: so far, everytime we notified an issue with the flat she replied promptly and arranged for a solution within a short timeframe. We are really happy with her work!
Dear Giulia, Thank you for your 5 star review! … More
5/5
GoogleA huge thank you to Sam for all of his hard work, effort and help throughout a long and stressful house purchase. …
Dear Pritesh, thank you for sharing your experience with us, it means a lot! Thank you for giving a shout out to Sam too, he will be very pleased to read your comments here. Thank you, JLL
5/5
GoogleI had a good experience with JLL as a tenant for my last tenancy agreement. The agreement ended because the landlord sold the property. JLL assigned Keely, a great property manager , for the property. She always provided prompt responses to …
Thank you for sharing your positive experience as a tenant with JLL. We're pleased to hear that Keely provided excellent service as your property manager, responding promptly to issues and maintaining a friendly demeanor. We appreciate your … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL's Blackheath office has 692 reviews across three platforms: 676 on Google, 15 on Facebook (across the whole business), 1 on View Agents.
JLL Blackheath is rated 4.8 out of 5 across all 692 reviews, and 4.8 out of 5 on Google from 676 reviews.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
JLL Blackheath, 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA.
