Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience letting our flat thanks to Eilis, who has been very responsive, professional and helpful across the whole process. Thanks!
Dear Jasper, thank you for taking the time to review your experience with Eilis.
5/5
GoogleWe recently rented a flat through JLL, guided expertly by Dovile and Bruna. The whole process was extremely smooth - any questions we had were answered quickly and with detail. The team were happy to go and view the property ahead of the …
Thank you Alfie for leaving such positive feedback.
5/5
GoogleVery great experience, A1 by Alfie We have moved in and it’s been a month and very happy to have found JLL and Alfie made it very easy for us
Thank you for sharing your positive experience. We're delighted to hear that you've had a great time working with JLL, particularly with Alfie. It's wonderful to know that Alfie made your moving process very easy and that you're happy with … More
5/5
GoogleGreat experience with Michael Chu who helped us through the purchase of our first home together. Michael made the process easy and efficient and was always on hand to answer any questions or concerns we might have. We also received help …
Dear Annie, we can't thank you enough for sharing your feedback with us! Pleased to see that Michael has made the buying process easy, efficient & was always there to answer the questions, we'll make sure to pass this on to him. Thank you, JLL
5/5
GoogleIncredible service from start to finish. JLL managed to find us a buyer for our flat within 2 weeks and Michael expertly guided us through the conveyancing process to the exchange of contracts. We can’t thank Michael enough for his support. …
Dear David, thank you very much for your 5 star review, pleased to hear that Michael was very helpful and that you would recommend JLL services to your friends! Thank you, JLL
5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
5/5
GoogleMichael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale. The actual sale proved quite difficult due to various issues but Michael kept up communication and informing us of what the buyer was doing. I believe we must have tested his patience at times but he was courteous and responsive at all times. I would highly recommend JLL and Michael if you want to sell your property.
Hi Zhao, Thank you very much for your review. We know that finding new home in these uncertain times might be difficult, so we are pleased to see that Michael provide exceptional service and we will make sure to pass your feedback. JLL Greenwich Team
4/5
GoogleThank you Michael. You have cushion what has been a very long and frustrating process. Your professionalism and helpful nature made my purchase successful.
Dear Pam, thank you for your feedback for Michael, I will make sure this is passed on.
5/5
GoogleJLL did a great job of finding a flat that was right for us. Everything was sorted for us without a problem. I would definitely use them again when looking for a new flat to rent. Dovile was really helpful through the whole process
Dear James, we sincerely appreciate your taking the time to share with us your experience at JLL. On behalf of Dovile we would like to thank you and hope we can work with you in the future. … More
5/5
GoogleFinding our new home with Dovile’s help was an absolutely wonderful experience, and we are pleased to highly recommend her. She was reassuring, prompt, and we felt like she was an ally on our behalf to rent a property we loved. Thank you Dovile!
Dear Philip, we can't thank you enough for your 5 start review, it means a lot to us! Great to hear Dovile was great when helping with your search. Thank you, JLL
5/5
GoogleSuth has been so wonderful to work with! I couldn’t recommend him enough. He is amazing when it comes to open communication and will work hard for you. He is extremely professional and was able to make everything super easy for us. 10/10!!
Dear Cathleen, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Thank you, JLL
5/5
GoogleCan thoroughly recommend Michael Chu at JLL. Michael was very professional, knowledgable and helpful during my search.
Dear Daniel, thank you for your 5 star review and kind words for Michael! Thank you, JLL
5/5
GoogleVery professional and made our rental move very easy, thank you Eilis!
Many thanks for your feedback for Eilis, I will ensure this is passed on.
5/5
GoogleWe recently have found a property to rent through JLL and Eilis has been absolutely amazing. We have been looking for a property for over a year and have been in contact with multiple estate agents, none match up to Eilis service, she’s been such a breathe of fresh air and JLL is one of the best estate agents I’ve personally experienced.
Dear Cortney, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better thanks to Eilis. Pleased to hear that she helped you find what you were looking for and we will make sure to share your kind words with her. Thank you, JLL Greenwich Team
5/5
GoogleMervyn and Amy (and team) have delivered exceptional service throughout both our sale and purchase process. Couldn’t have asked for anymore. Very supportive and responsive. Would highly recommend.
Thank you for the kind review, Annette. We are delighted that you were happy with the service provided and that both sale and purchase completed successfully in the desired timeframe.
5/5
GoogleEilis is a fantastic agent! Incredibly helpful during my property search to find my dream flat
Dear Isobel, thank you for your feedback for Eilis, I will make sure this is passed on.
5/5
GoogleI had a great experience of getting and securing a flat that I really wanted through JLL. Eilis Moloney has made the process super smooth and fast, so I was able to sign the tenancy agreement within a few days after viewing the property. One of the best experiences that I have had with a letting agency!
Dear Rustam, many thanks for leaving such brilliant feedback for Eilis. I will ensure this is fed back.
5/5
GoogleJLL Palmer Sam is really professional. He helped me sell the property successfully.
Many thanks Annette for taking the time to leave a review, I will pass this on.
5/5
GoogleI was working with Keely Wesley, who was always helpful, proactive and professional
Thank you so much, Inna. We're delighted that Keely has been so helpful, proactive and professional in supporting you. She will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleAlways receive really excellent service from JLL. Our contact, Keely W, is always responsive, helpful and efficient. In almost ten years of renting, Keely has been the best estate agent staff member I have ever dealt with. 100% recommend JLL!
Dear Daniel, thank you for your 5 star review, great to hear that Keely is always responsive, helpful & efficient and we'll make sure she receives your kind comments! Thank you, JLL
5/5
GoogleWe've been working with Eilis Moloney to find an apartment to rent. Eilis was professional, helpful, and responsive throughout our apartment search. She provided clear explanations about the offer process and followed up with detailed …
5/5
GoogleHad a really seamless experience with JLL in purchasing a new flat recently. Our agent Michael was very easy to deal with and helpful and certainly make what could have been a stressful time, as worry-free as possible
Dear Dean, We are very grateful for your feedback, great to hear that you had seamless … More
5/5
GoogleSam and Michael were enormously helpful and enthusiastic throughout the whole process. Would recommend!
Dear Kyle, We're very grateful for your 5 star review, it means a lot to us! … More
5/5
GoogleAmazing agency to work with. Very smooth process with Dovile and Bruna from start to moving in. Thank you!
Thank you so much, Assiya. We're delighted that Dovile and Bruna made your move-in process so smooth. They'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL's Blackheath office has 692 reviews across three platforms: 676 on Google, 15 on Facebook (across the whole business), 1 on View Agents.
JLL Blackheath is rated 4.8 out of 5 across all 692 reviews, and 4.8 out of 5 on Google from 676 reviews.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
JLL Blackheath, 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA.
