Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Robert Houghton at Keenans Estate agents in Accrington. He was so lovely and helpful, he went above and beyond for us to find the perfect home. Very responsive and professional throughout our contact. If you deal with Keenans ask for him!PositiveResponsiveness, Professionalism
Jay · 27 August 2021
★★★★★ 5/5
GoogleStaff have been very helpful and efficient at every stage of the sale process. I'm very happy with the support I've received.
Alison · 14 March 2024
★★★★★ 5/5
TrustpilotBurnley office review
We have used Keenans to sell 2 properties in the last few months and the personalised customer service from all the team in the Burnley office has been excellent. Chloe and Katie delivered an fantastic professional sales experience throughout. Thank you for making everything run smoothly.
Mandy · 24 January 2022
★★★★★ 5/5
TrustpilotA pleasure to deal with!
I can't fault the excellent service and communication I received from Keenans. I dealt mostly with Jack, who kept me informed every step of the way during the purchase process. I found Keenans to be efficient, organised, pleasant and helpful and would recommend them without hesitation.
Gillian · 15 December 2021
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents Was told I’d had three viewings in a week ..... but they didn’t have a key ! When pressed said two hadn’t showed up and one didn’t like it from the outside . Then another supposed viewing ..... no appointment booked So in short not to be trusted
Linda · 19 February 2021
★★★★★ 5/5
TrustpilotContact with Keenans
Contact with Keenans, particularly with Robert at the Blackburn branch, has been a pleasant experience. He has displayed a friendly, personable, honest and competent approach to finding our ‘forever home’ which is specific to our needs. I have absolute confidence in the company and it’s staff.
Chris · 11 November 2021
★★★★★ 5/5
GoogleGreat communication throughout the whole process& very professional service.
Stephen · 1 October 2024
★★★★★ 4/5
TrustpilotHouse sale
From jonathan 1st selling the house to Lewis keeping me updated with the sale I can safely say I was very impressed with the service. I can highly recommend Keenans estate agents. Thankyou once again. Mr & Mrs Bullough.
Mrs · 14 September 2022
★★★★★ 5/5
GoogleElla helped me with my house purchase. She was fab and kept in touch with updates all through the process.
Fiona · 7 March 2024
★★★★★ 5/5
TrustpilotExcellent customer service from Lewis…
Excellent customer service from Lewis at the Accrington branch house sold within two days, didn’t even need to put up a sale board, is that a record?Kept us calm during stormy waters which happens during house sales.
MR · 25 November 2022
★★★★★ 5/5
TrustpilotAmazing service from Keenan’s always…
Amazing service from Keenan’s always helpful and friendly great team thank you 😃
Rebecca · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Rebecca - much appreciated
★★★★★ 1/5
GoogleA bad attitude when you view a property and decide not to buy. The agent had no knowledge of the property and just stood there and did nothing to promote a possible sale. Not very good at selling the property to a prospective purchaser !!! Won’t be using them to sell ours.
Keith · 21 January 2020
★★★★★ 5/5
TrustpilotRecent Purchasers
We recently purchased a property through Keenans. It was great to have a designated sales progression contact to assist us with the transaction. We found all the staff we encountered to be helpful, polite and knowledgeable.
C · 1 December 2022
★★★★★ 5/5
TrustpilotThe team at Keenan's in Burnley are…
The team at Keenan's in Burnley are passionate and offer a very personalised service. Chloe and Jack are extremely professional and dedicated to getting you the best price for your property. Customer service second to none. Thank you all.
Amanda · 1 August 2022
★★★★★ 5/5
TrustpilotExcellent service from all the team at…
Excellent service from all the team at Keenans. Always keeping us up to date with everything that’s going on. All very professional and very polite team. Chloe, Gemma, Jack, Louis you are all amazing, thank you all so much.Mr & Mrs Copeman.
Gayle · 16 February 2022
★★★★★ 5/5
GoogleMy experience with Keenan’s was super easy and they did all the work. They always seem to have the best houses on the market. Would not go with another estate agent again.
Leyya · 26 March 2023
★★★★★ 5/5
GoogleElla's communication throughout our sale was excellent, keeping us updated with progress and chasing both our solicitors and our buyers solicitors to keep things moving along. I would definitely use Keenans again.
Daniel · 26 March 2023
★★★★★ 5/5
TrustpilotTeam Keenans Accrington
Keenans Accrington, communicated well. They responded quickly to enquiries both by email and by telephone. Their manner was pleasant, friendly and professional. We would recommend this Estate Agent to anyone buying or selling a property.
Pauline · 29 November 2022
★★★★★ 5/5
TrustpilotNo complaints from me……
From the valuation at the start of this house selling process Chris, Nicola and Abby have been true to their word and kept me informed throughout. I’m not quite at the end of the process but confident all will complete without any issues.
Carol · 12 November 2021
★★★★★ 5/5
TrustpilotI have only amazing things to say about…
I have only amazing things to say about Keenans. I went to sell my house and they were on time for the viewing and honest right the way the whole experience. All the staff provided a fantastic service. When I come to sell my house again I would use Keenans. 5*
Aaron · 1 November 2019
★★★★★ 5/5
TrustpilotThank you to all the staff at keenans…
Thank you to all the staff at keenans for making the sale of my house so easy . Polite professional and genuine people would recommend them everytime they sold my house in less than 7 days and for the asking price .
David · 17 December 2021
★★★★★ 5/5
GoogleFantastic service once again !! Having already used the Burnley branch to sell my parents property it was a no Brainer For let Keenans sell my current one. Extremely helpful and honest throughout the whole process and kept me well informed and upto date. I genuinely can not fault them.
Simon · 21 January 2020
★★★★★ 5/5
Googleexcellent service so far, I am not at the completion stage yet but so far all good
Denise · 14 March 2024
★★★★★ 5/5
TrustpilotKeenans have always delivered a…
Keenans have always delivered a professional, friendly service. Chloe & Lewis in particular deserve a special mention as they go 'above and beyond' to make sure you are kept informed throughout, whether that be a sale or purchase of a property.
GARY · 2 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.