5/5
TrustpilotPatrick Jones
Patrick Jones, Property Manager from the rental team has been superb. Responsive, helpful and providing excellent client service. Really impressed.
Trusted Agent profile · Blackburn · Lancashire
Keenans Estate Agents Blackburn reviews
★★★★★
967 reviews across 3 platforms
7 Blackburn Road, Lancashire, BB5 1HF
Part of Keenans Estate Agents, see every office.
Keenans Estate Agents's office in Blackburn, Lancashire, at 7 Blackburn Road, is rated 4.2 out of 5 across 967 reviews on three platforms, including 439 Google reviews rated 4.1.
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Reviews
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe bought our dream house from keenans
We bought our dream house from keenans. Great people, great service. We were shown round and dealt with by the lovely Cree and all of our questions were throughly answered. Cree took the time to find us the ideal house and showed us round. We were thrilled when we found the perfect home with the best neighbours!
5/5
GoogleGreat service with Keenans, quick responses to messages and very professional. We usually correspond with Patrick and he is always very helpful. Would highly recommend 5*
5/5
TrustpilotRecently used Keenan's service
Recently used Keenan's service, the best i have used in over 10 years. In the darwen area the best by a long way, Emma excellent Kieran excellent to mention a few. But all the team outstanding . I only use these guys. Professional and trustworthy. Its great finding a market leader company , well done
1/5
GoogleThe worst agency in accrington ever..please don't deal with them..ill mannered girls on phone if you ever call them..very rude and unprofessional.
5/5
TrustpilotAll round great experience
I’ve always had a great experience with Keenan’s on my past 2 property sales. The staff are friendly and we’re entirely understanding of my difficult personal circumstances. Lacie photographed my second property and was wonderfully enthusiastic which put me at ease. Would definitely recommend using Keenan’s in the future to anyone in the Ribble Valley area.
1/5
GoogleRude staff, delays in conveyancing were initially blamed on me by the vendor and the solicitor vented anger on me. It all became apparent in the end, it was the seller and his solicitor causing delays but Keenans did nothing to speed up the matter nor apologise. All they want is the money... wont purchase or sell through them ever!!!
5/5
TrustpilotI have been dealing with Kimberly who I…
I have been dealing with Kimberly who I can honestly say has been absolutely amazing can’t thank her enough for assisting me with renting my now new property! She has been so helpful and well mannered throughout the whole process. Thank you X
5/5
TrustpilotThe team at the Swinton branch were…
The team at the Swinton branch were great at helping me with viewing the house and sorting out an offer. Liam in the Burnley office was super helpful with arranging things with solicitors and completion. Being a first time buyer, I could not have asked for better support with this big step in my life!
4/5
TrustpilotKeenans were the Agents we were buying…
Keenans were the Agents we were buying from so dealt mostly with that team. Not a great start as our initial contact failed to update or repsond on many occasions. Liam then took over and was very professional and actually helped the purchase along.Thanks, need that sold sign picking up from my front garden though!
5/5
GoogleI have recently sold and purchased a house with Keenans and the service was brilliant. They always kept me up to date at regular intervals meaning i knew where the purchase and sale was at all times. They sold my house in 2 days meaning we could purchase our dream house. Very happy and will certainly use again.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI would not use this company, I had a valuation and was constantly pressured. I had letters, phone calls almost weekly even a xmas card it was relentless. I explained as I was on my own I needed time to think about things but it made no difference . I can only describe this company as bullies. I went with a different company and saved over £2000
5/5
Trustpilot1st class Estate Agents
From initial contact, through to sale agreed, the service has been smooth, quick, and very professional.All staff are very knowledgeable, friendly, efficient and very professional.They are always available, and respond very quickly to any questions or requests we may have.Would highly recommend Keenans.
5/5
TrustpilotUnbelievable Service
Just wanted to say I can't believe how professional the team at Keenan's were selling my property in great harwood! The property went on the market on the Friday and was sold by Monday after Sophie arranged the viewings and Faye in progression was unbelievable, never had to chase them they always kept me informed!
1/5
GoogleI have tried emailing the office twice with no reply and also tried calling but after holding for 10 minutes listening to recorded messages about how they care about customer service I hung up.
1/5
TrustpilotThey are the worst estate agents I’ve…
They are the worst estate agents I’ve every come across, communication is non existent to say the least, you complain and the manager shouts over the top of you! Do yourself a favour read the rest of the reviews before going anywhere near ! I really wish I had.
5/5
TrustpilotKeenans Estate agents....
Keenans Estate agents....Fantastic team to work with, not only to sell my property but to purchase from too.The images of my sold property was carried out by one of their team & a professional photographer as well, which is very much key to show out on the market. extremely helpful & very supportive.thanks team
5/5
TrustpilotKEENANS BURNLEY
We are beyond happy with the service provided by Keenans - they have kept us updated from the start to the completion day (today woop!) we couldn't have faulted them in the slightest, especially as we had been on the market with a different agent in the area who couldn't sell our house for over 6 months!!thankyou keenans!
5/5
GoogleThe team were thoroughly professional and always pleasant. Moving house isn’t a pleasant experience but Keenan’s made it as good as it gets!!!!
5/5
GoogleGreat end to end service, the team took away all the stresses of selling a house. Thank you. I would recommend anyone selling a house to use Keenans.
5/5
TrustpilotFrom start to finish I can’t think how…
From start to finish I can’t think how Keenans could have improved their service (perhaps a bottle of whiskey 😄😄), although the solicitors dragged the sale on longer than it should have Keenans kept us up to date with all the information from both sides.Happy to recommend them.Many ThanksMartin & Lynne (Barnoldswick)
5/5
GoogleKeenan’s have been great selling our house. Jess the photographer made our house look incredible and I was so pleased with how professional and clean the photos looked, it definitely boosted our house viewings! The team have been great in communicating too.
4/5
GoogleKeenan’s have been really good from start to finish. They provide a good friendly service and ensured the sale of my house went smoothly.
5/5
TrustpilotKeenan’s have been brilliant
Keenan’s have been brilliant.
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