Trusted Agent profile · Blackburn · Lancashire
★★★★★
967 reviews across 3 platforms
7 Blackburn Road, Lancashire, BB5 1HF
Part of Keenans Estate Agents, see every office.
Keenans Estate Agents's office in Blackburn, Lancashire, at 7 Blackburn Road, is rated 4.2 out of 5 across 967 reviews on three platforms, including 439 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Blackburn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackburn.
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
4/5
TrustpilotA first class experience from a highly…
A first class experience from a highly efficient team. Always attentive and helpful. My contact was Faye Broadley, she was always happy to help and answered my questions efficiently. I would highly recommend her and her team.
5/5
TrustpilotThe staff at Keenan's are extremely…
The staff at Keenan's are extremely knowledgeable about the properties and gave an honest assessment of the situation, taking into account our specific set of circumstances.
5/5
TrustpilotVery happy with the service I received…
Very happy with the service I received from Ella Walmsley & Keenan’s. Very professional in keeping me updated throughout & helpful when negotiating my purchase. Thanks for all your help Ella!
3/5
TrustpilotGood overall service
Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.
5/5
Trustpilothelpful and professional
My wife and I are in the process of buying a new house at the moment. Emily (from Bury branch) has been the most helpful negotiator. She is very professional and has fantastic customer service skills.
5/5
TrustpilotElla
Ella - super expedition in dealing with queries, obtaining of documents and communication. Extremely professional at all times. Cannot say enough good things about this exceptional and examplary agent.
5/5
TrustpilotHonest and customer centric estate…
Honest and customer centric estate agent. I’ve been very impressed with the quality of service provided by Keenans when they recently sold my property. Also very impressed with the support they provide to Bury Hospice
5/5
TrustpilotKeenans Chorley
I have recently sold my mother’s apartment with Keenan’s Chorley. Received an excellent service from Abbie, Nicola and Chris. Appreciate being given regular up dates on the progress of the solicitors. Would highly recommend Keenans.
5/5
GoogleAbigail & Lewis provided phenomenal service when processing my house purchase
5/5
TrustpilotRenting through Keenan’s
We are currently renting through Keenan’s and working with Sophie, who has been absolutely amazing. Every issue we have had, she’s been right there to help out. Our overall experience has been pretty good
1/5
TrustpilotWould absolutely never use Keenans ever…
Would absolutely never use Keenans ever again. They are an agent on behalf of my landlord who are rude, unhelpful, and expensive with lots of hidden fees. All the staff are incompetant and they have made living in my home a hellish experience.
5/5
TrustpilotVery professional and knowledgeable…
Very professional and knowledgeable would highly recommend
5/5
GoogleExcellent service. Regular updates and knowledgeable staff. They left me feeling reassured while my house purchase was processed.
5/5
TrustpilotGREAT SERVICE
I viewed a property with the team in Barnoldswick - the viewing representative and staff in the office were very helpful and friendly, they arranged the viewing ASAP and answered all my questions. Would 100% recommend.
1/5
GooglePoor customer service. Rude and argumentative staff. Inconsistency between information provided by staff members. Complete waste of time. They charge premium rates for an incompetent service. Will never be using again.
5/5
TrustpilotSelling a house
We used Keenans estate agents to sell a house following a bereavement. They have been efficient, supportive and kept us fully informed throughout the sale. Keenans are reasonably priced too. I would definitely recommend the company.
5/5
TrustpilotWe found the staff at keening very…
We found the staff at keening very lovely and very helpful in wot you needed to know about selling your house can't thank the team enough 😀
3/5
GoogleLovely people but very slow and I've always had to chase them up but they are slowly changing that and hopefully they can be a lot faster on things
5/5
TrustpilotThank you Keenans team
Thank you Keenans team - Sophie for the paperwork, Alex for maintenance - for helping us move into our home. Fantastic service in every respect: prompt, courteous and very helpful.
5/5
GoogleHad the pleasure of speaking with Johny about properties in the area, really positive and friendly guy who went above and beyond with helping me and answering questions :) thank you!PositiveProfessionalism
5/5
TrustpilotBrilliant service…
The team made life easy from start to finish, kept us informed and sorted everything out. just what we needed
5/5
TrustpilotVery Professional and friendy Staff "Excellent service"
Efficient and very helpful with advice.The whole team at Chorley have been great, and would recommend using them to anyone who are are considering wishing to sell their property.
5/5
TrustpilotExcellent Communication and friendly
Excellent Communication and friendly, efficient and knowledgeable advisers. They go above and beyond to assist with problems and queries.
1/5
GoogleWere looking for a house akways looking online,whenever we have emailed to view on a property they have never rung back,very bad serviceNegativeProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Blackburn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackburn.
